ebase 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

ebase

4.6

(39)

Pricing

Starting at CA$1,500.00 per year

About ebase

ebase is a cloud-based facilities management software designed to help businesses manage work orders, facility rentals, digital logs, forms, inspections, project scheduling and more. Key features include version control, forms creation and design, file storage, access controls, electronic signature, inspection management and asset tracking.

Teams using ebase can create forms to report and store institutional processes and incidents. The application allows managers to track capital projects including details such as project scheduling, budgets, asset replacement and cost analysis, which are compatible with various capital planning solutions. Additionally, it enables supervisors to capture employee hours and manage associated data across modules.

ebase lets facilities record and track lockset and key inventory by assigning keys to contractors. The form logic module allows administrators to create custom permissions and templates, receive notifications for next steps and generate occupational health and safety incident reports online.

ebase is available on an annual subscription and support is extended via phone, email and inquiry form.

ebase Screenshots

ebase Pricing and Plans

Starting price: CA$1,500.00 per year

Free Trial

Free Version

Basic

CA$1,500.00

per year

No plan information available

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ebase Features

Popular features found in Project Management
Billing & Invoicing
Budget Management
Document Management
File Sharing
Gantt/Timeline View
Issue Management
Kanban Board
Milestone Tracking
Multiple Projects
Prioritization
Resource Management
Time & Expense Tracking
More features of ebase
Access Controls/Permissions
Accounting
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Approval Process Control
Asset Accounting
Asset Lifecycle Management
Asset Tracking
Attendee Tracking
Audit Management
Audit Trail
Autofill
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Calendar Management
Class Registration
Client Portal
Collaboration Tools
Commenting/Notes
Commercial Properties
Compliance Management
Conditional Logic
Contact Database
Contact Management
Contract/License Management
Cost Tracking
Credit Card Processing
Customer Database
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Depreciation Management
Discount Management
Dispatch Management
Disposal Management
Document Storage
Drag & Drop
Electronic Payments
Electronic Signature
Email Alerts
Email Templates
Equipment Maintenance
Equipment Management
Equipment Rental
Equipment Tracking
Event Registration
Facility Asset Management
Facility Management
Facility Scheduling
Failed Inspection Tracking
Fixed Asset Management
Forecasting
Forms Creation & Design
Forms Management
For Schools
Full Text Search
Group Registration
Historical Reporting
Idea Management
Image Capture
Incident Management
Inspection Management
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Inventory Tracking
Invoice Management
Job Management
Job Tracking
Key & Lock Management
Late Fee Calculation
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Management
Multi-Location
Online Booking
Online Registration
Order Management
Payment Processing
Portfolio Management
Preventive Maintenance
Process/Workflow Automation
Product Identification
Project Management
Project Planning/Scheduling
Purchase Order Management
Quotes/Estimates
Rate Management
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-Time Updates
Records Management
Recurring Appointments
Recurring Rentals
Refund Management
Registration Management
Reminders
Reorder Management
Reporting/Analytics
Reporting/Project Tracking
Reporting & Statistics
Report Templates
Reservations Management
Room Booking
Routing
Scheduling
Search/Filter
Service History
Short/Long Term Rental
Space Management
SSL Security
Status Tracking
Subcontractor Management
Supplier Management
Task Management
Task Scheduling
Technician Management
Template Management
Third-Party Integrations
Transaction History
Usage Tracking/Analytics
User Management
Vendor Managed Inventory
Vendor Management
Version Control
Warehouse Management
Web Forms
Workflow Management
Work Order Creation
Work Order Management

ebase User Reviews

Overall Rating

4.6

Ratings Breakdown

64%

33%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.9

Functionality

4.5

mark k.

Verified reviewer

Facilities Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Well worth the investment

We use them for daily site logs, health and safety inspections and equipment maintenance with the work order system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ebase has been a great product to use and grow with our school Board, We have slowly added components on as required and increased our users from office staff to on site staff as well as custodial staff. Customer support has been exceptional with responses and questions and have been able to tailor to our needs. Very user friendly.

Cons:

The only con was getting our 500 staff trained on this program as we switched from a completely different type of program for our work order system. Ebase helped with multiple training sessions as needed and willing to set up virtual sessions to be able involve all parties.

Reasons for choosing ebase

Familiar with product already being used for other uses with in our board, fair pricing scheme and amazing customer service

Reasons for switching to ebase

better customer support and better user use and flexibility

Radu B.

Verified reviewer

Education Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

User perspective and feed back as a manager of the team which use the product

Tracking manpower of custodians and maintenance team, daily functionality of the tasks scheduling. Its easy to use, easy to get around practically self explanatory.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The e-base software is easy to use, specifically on a day to day basis, recurring WO functions works well to maintain facilities, asset management is really useful on creating a budget and asses equipment cycle function and replacement. Recently we integrated more and more the system for functions and events and is the only system we use to book rooms and schedule setups of events.

Cons:

Assigning a tag to the equipment and tracking inventory equipment, we think could be better linked to residual value of the assets value with accounting department.

Reasons for choosing ebase

Service support, accessibility and easy to use.

Reasons for switching to ebase

Support and service

Chantal V.

Verified reviewer

Facilities Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Community Use of Schools

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Easy to use for myself and the public users for Community Use of Schools module.

Cons:

Specific reports are hard to locate. It would be great if there was an option to enter in the specific information required and generate a report.

Jamie G.

Verified reviewer

Education Management

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed January 2021

Best Facilities Management Software

I have had the opportunity to use other health and safety management software over my 25+ year career in the health and safety profession and eBase is by far the most customizable and user friendly software on the market. Changes to templates can be made easily in-house, without additional service fees or or long delays. Finally, the customer services team provides direct person-to-person assistance in a timely manner and have been a pleasure to work with. I highly recommend eBase.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I use eBase for our health and safety management system. The system has various module including logs, workplace inspections, work orders, document library and a forms module to create customizable forms, such as, hazard/incident reporting and investigation reports. The best part about eBase is that the modules are customizable to suit our needs, and we can make changes to the template on the go, with no need to submit a ticket and wait months for changes. The software allows us to schedule logs, inspections, etc. automatically, and has feature to remind end user of overdue items. Similarly, we customized our incident reporting system to alert the supervisor in real-time when an incident report is submitted. Each module also has a reports components that allow us to create customized reports for tracking, reporting and trends analysis, as well as the option to export to Microsoft Excel. We were easily able to integrate our HRIS system through Active Directory into eBase for employee and supervisor demographics for hazard/incident reporting.

Cons:

As will all software, there are some features that do not work exactly how I want them to or I would like to have. That said, the eBase development team is very open to receive suggestions for continually improving the software, and some of the changes we have requested have been implemented.

Molly P.

Verified reviewer

Facilities Services

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed February 2021

I'm all about that eBase, 'bout that eBase, no trouble!

The Client Services I've experience is unparalleled. [SENSITIVE CONTENT HIDDEN] is so knowledgeable and patience. She often has a solution or plan of action so I never feel ignored. Cannot overstate how important this has been in our implementation process. It's great to see a company consistently looking for ways to improve.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It's very intuitive, easy to navigate, and visual. I appreciate the editability and that changes are real-time. I also want to give the "Switch To" function a shout-out because it's awesome for helping troubleshoot user problems.

Cons:

- I feel like WO notifications need an overall reboot. - A better way of notifying parties when the text box under WO 'Actions' is filled out. It appears in 'History' only and therefore is easily missed. - No way to integrate our external absent management software in to eBase without adopting the timesheets module which would require inputting/upkeeping data in two places. - Would be great if there was an alert that could be issued when a provider has entered in more time than is available for in a predetermined work week -An hour limit per labour note that requires approval if gone past. - An 'Estimates' tool that can be used for a combination of internal and external service providers. - A way to assign multiple 'Internal Service Providers' under one work order without having to create multiple jobs. - Include a date stamp when a 'Job' is added. - Ability to 'Start New Discussion' and select which job - Linkage between WO Facilities and Rentals. - A way to customize the homepage for an entire 'Profile' group.

Reasons for choosing ebase

Wasn't a part of the tendering process

Reasons for switching to ebase

Work Order System was outdated and wanted to have our rentals and work orders under one roof.

Kelly O.

Verified reviewer

Education Management

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Very User Friendly Software

I had used eBase at my previous School Board so when moving to a larger School Board it was a necessary change to bring the rentals department to more modern efficiencies when processing permits, running reports and keeping track of financials. It is extremely user friendly and gives me all the information I need at my fingertips. The permits, statements and invoicing is more user friendly from a client perspective. It is a positive experience for both the School Board staff and the clients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The eBase software is user friendly to use and set up and makes processing permits a lot easier and quicker.

Cons:

Sometimes the needs of a smaller school board or rentals department is not the needs of a larger school board with a larger rentals department so sometimes some customization is required.

Reasons for choosing ebase

I had used eBase at my previous School Board so new what to expect and how the software operated.

Reasons for switching to ebase

Donna S.

Verified reviewer

Education Management

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

HR Coordinator - Occupational Health and Safety

My personal experience with eBASE is a very positive one. The software allows me easy access to our facilities history on site inspections and work orders. The company support technicians are absolutely awesome and I have had very good response time when asking questions or trying to resolve a minor problem. I am very comfortable working with the product and I have found it to be very reliable.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software works well for us as it links our safety inspections to our work order system which is very valuable. I like that it has the ability to be customized in areas to suit a client. I also like the ability to upload forms, photos, input comments and it tracks history in a very obvious and easy to find way.

Cons:

The thing I like the least about the software is the struggle users have when they are not familiar with computer systems. The most frequent complaint is the user does not find it intuitive. It would be good if the system had more short cuts. I also find limitations on the types of reports the system can generate.

Reasons for choosing ebase

Not Applicable.

Lynda L.

Verified reviewer

Facilities Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

My experience with the Ebase system

Ebase company is very helpful. They have been able to assist me quickly with any issues I may encounter and there have not been many. It is mostly from the accounting side and they do advise on what I am able to accomplish on my end. Very friendly company who listened to what your company needs and is able to address and produce what we are looking for. We have expanded use from our rental department to our maintenance and operations departments with positive results.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Able to help reduce time in processing permits, keeping renter information up to date, and producing reports. Also have received feedback from renters saying they like the ease in which they can request a booking.

Cons:

When booking monthly I still cannot get the proper dates to come up for each month. EG. 2nd Tuesday of the month. I have to manually change for each month.

Reasons for switching to ebase

My supervisor searched Ebase information and saw that we could process permits and produce any reports needed with ease, which is something we could not do with Class

Hugh C.

Verified reviewer

Facilities Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Solutions you need, when you need them...

Great product and great people.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Starting over 10 years ago, eBase was our organization's first Facilities Management Software implementation. eBase provided the custom functionality we needed as we developed and brought out facilities organization into the future. As an organization that operates and maintains a significant number of assets with limited resources, the solutions provided by eBase met our needs without being overwhelming. We are still in control of how we want to operate and eBase is able to configure the software to function the way we need it. The implementation and support team at eBase is very easy to work with and helps us learn from other customers' successes as we make continuous improvements and expand on what the product has to offer.

Cons:

Currently, I have no outstanding issues that eBase has not addressed.

Lou C.

Verified reviewer

Education Management

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Customization and integration

eBASE has provided for a collaborative working experience amongst a very diversified organizational audience where multi departmental access to important documents and refences can be made at a touch of a button.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility to customize for our specific organization insures that we can meet our own needs and specific organizational goals

Cons:

Would like to see the development of a more defined holistic capital assessment and life cycle management tool

Reasons for choosing ebase

Very intuitive and flexible set up for our organization. Access to live customer service agents when you have a question or problem. Any matters are dealt with quickly and very thoroughly, Agents always take the extra time to explain and walk you through issues when needed.

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