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Google Maps

Google Maps 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Pros and Cons
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews
  • Popular Comparisons

Overview

Google Maps
Google Maps
4.7
(1829)

Pricing

Pricing available upon request

About Google Maps

Google Maps is a cloud-based GIS software that allows businesses to create and manage maps, in addition to providing navigation services. It is used by businesses of all kinds, from restaurants to construction companies.

Google Maps allows organization to add markers that appear on their map, as well as pop-up balloons containing information about the marker's location. Users can also customize the appearance of these markers, so they match the brand or logo.

Businesses can create routes between multiple locations on their map with Google Maps. This feature helps them plan how they will get from one place to another and provides information about how long it will take to get there.

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Google Maps User Interface

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Google Maps Pros and Cons

We analyzed 1,829 verified reviews for Google Maps to find out what actual users really think.

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Reliable Real-Time Location Data

Google Maps is valued for its precise and up-to-date location information, helping users find destinations, estimate travel times, and navigate with confidence. Real-time updates, accurate directions, and detailed maps make it easy to reach any address, even in unfamiliar areas.

Google Maps Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    Google Maps Features

    • Popular features found in GIS
      3D Imaging
      Color Codes/Icons
      Data Import/Export
      Data Mapping
      Geocoding
      Image Management
      Labeling
      Map Sharing
      Reporting/Analytics
      Route Optimization
    • More features of Google Maps
      API
      Data Visualization
      Geographic Maps
      Geolocation
      Location Tracking
      Map Creation
      Spatial Analysis

    Google Maps Integrations

    Gmail
    Gmail
    Integration rated 4.7 from 15 reviews
    WhatsApp
    WhatsApp
    Integration rated 4.9 from 13 reviews
    Google Calendar
    Google Calendar
    Integration rated 5.0 from 12 reviews
    Google Chrome
    Google Chrome
    Integration rated 4.9 from 10 reviews

    Google Maps User Reviews

    Overall Rating

    4.7

    Ratings Breakdown

    5

    78%

    4

    19%

    3

    3%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.8

    Value for money

    4.8

    Customer support

    4.3

    Functionality

    4.7

    MM
    Megan M.

    Verified reviewer

    Commercial Real Estate

    Self-Employed

    Used daily for more than 2 years

    Review source

    Reviewed November 2025

    Google maps review

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Functionality
    icon
    Pros:
    What i like the most about google maps is how easy it is to get to where im going if i don't know the way and it tells you if there is road work or a object in the road
    Cons:
    I don't think i can say there is anything i least like about google maps i love it been using them for years

    Read More

    SS
    Stephen S.

    Verified reviewer

    Chemicals

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed May 2025

    Google Maps Is A Life Saver

    5

    Honestly Google maps is amazing. Do you remember having the old Garmin navigations? Those are very Stone age. With Google maps you get that real time traffic update and reroute. When there's construction on the road Google maps will notify you of the best route.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I like how Google maps gives you real time traffic updates as well as information on items in the road, stopped cars as well as speed traps. This app is an absolutely lifesaver.
    Cons:
    The estimated fee for the tolls was off by a little bit with that being said it's not Google's fault the toll roads raised the rates

    Reasons for switching to Google Maps

    Because the Google has active tracking. It makes life so much easier.

    Read More

    VR
    Verified
    Reviewer

    Law Practice

    Self-Employed

    Used daily for more than 2 years

    Review source

    Reviewed November 2019

    Google Maps

    5

    Previously 3

    Ratings Breakdown

    5
    Ease of use
    Previously 4
    5
    Functionality
    Previously 4
    icon
    Pros:
    Easy to use and full of information like how to get places and what's nearby.
    Cons:
    Sometimes I don't find directions are as up to date as they should be.

    Read More

    hj
    hailey j.

    Verified reviewer

    Computer Software

    5001-10000 employees

    Used monthly for more than 2 years

    Review source

    Reviewed June 2025

    Prefer apple maps but it's good otherwise

    3

    Ratings Breakdown

    3
    Ease of use
    5
    Functionality
    icon
    Pros:
    I like how it looks and most of the features like speed trap notifications and more like that!!!!!!!
    Cons:
    I prefer Apple Maps, I've found Google Maps to be more on the screen and distracting and will often miss turns. It is not always up to date either

    Read More

    SP
    Sara P.

    Verified reviewer

    Alternative Medicine

    2-10 employees

    Used weekly for more than 2 years

    Review source

    Reviewed December 2025

    My go to map app

    5

    Overall, its a great app, and I prefer it over Waze or Apple Maps. It’s reliable and easy to use, and for our fleet, the real-time traffic updates—like accidents or delays—are a huge help. I especially appreciate how it can suggest quicker routes, which helps us stay on schedule and avoid unexpected issues

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Customer support
    5
    Functionality
    icon
    Pros:
    How reliable it is for navigating anywhere. For our fleet, the real-time traffic updates have been a huge help in keeping deliveries on schedule and avoiding delays.
    Cons:
    Sometimes the traffic predictions or suggested routes aren’t fully accurate, or seem kind of random, which can be frustrating when planning for our fleet or when my driver has unexpected re-routes. It’s usually minor, but it means I double-check routes to make sure we stay on schedule.

    Read More

    GB
    Gina B.

    Verified reviewer

    Construction

    51-200 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2025

    My 'Go To' Map!

    4

    Generally, overall, Google Maps is my GO TO app when I need to check the traffic situation coming and going from home or work and when I need directions to somewhere new or just somewhere I want to visit again, but do not remember the way.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    4
    Functionality
    icon
    Pros:
    I love that Google Maps offers MULTIPLE routes between destinations with timeframes for each one. Also, the suggestions offered when it knows there is a traffic backup and lately I've noticed speed trap notifications, which is SUPER awesome!
    Cons:
    I wish it had somewhere on the MAIN PAGE to choose from 'Favorites' or often used destinations like Home or Work. Home is usually on the main page, but I have to hit the 'Search' bar at the top to find other favorite destinations, which is not convenient at times.

    Reasons for switching to Google Maps

    Waze was full of ads and garbage I don't need!

    Read More

    FS
    Francisco S.

    Verified reviewer

    Information Technology and Services

    10000+ employees

    Used daily for more than 2 years

    Review source

    Reviewed March 2025

    Universal app

    5

    I followed the evolution of this universal app and each update is better than the other one. The 3d route is great!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Useful for everything, for moving from A to B, to see historical data from a place, to see the surrounding, etc
    Cons:
    Almost nothing to say, everything is good and trending. Maybe the RT indicators on the GPS mode.

    Reasons for switching to Google Maps

    Old platform and limited functions, not updated

    Read More

    NJ
    Nicole J.

    Verified reviewer

    Marketing and Advertising

    Self-Employed

    Used daily for more than 2 years

    Review source

    Reviewed October 2024

    Google Maps has room for improvement.

    4

    My experience with Google Maps has been 80% positive.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    I like that when someone sends me an address as a text message in the correct format it shows up as a hyperlink and I am sent directly to Google Maps when the link is tapped.
    Cons:
    I don't like that I have to tap the back button multiple times if I decide to exit the navigation before I reach my destination. I am also frustrated by the fact that Google Maps does not reorder multiple stops to give you the fastest route.

    Reasons for switching to Google Maps

    Google maps was on my smartphone when I bought it and I never considered downloading another app.

    Read More

    RW
    Rhiannon W.

    Verified reviewer

    Child Day Care Services

    Self-Employed

    Used daily for less than 2 years

    Review source

    Reviewed April 2025

    Never lost with google maps.

    5

    I use maps almost daily. I love the optuin to see the traffic updates and being able to uss the satelite version when explorong a new area before we travel there.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Its easy to use and navigate. Its clear mapping and functions.
    Cons:
    I dont have a fault with the app at all.

    Reasons for switching to Google Maps

    Easier on my phone and and no longer needed the extra device.

    Read More

    SD
    Sara D.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2025

    Helpful for quick navigation

    5

    Easy to find in the phone as the app is easily identified, directions are accurate and the fastest route is typically used.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Synchronized with my Google business profile to allow for one click directions to the office
    Cons:
    When updates are available, you they disrupt the ease of clicking the directions

    Reasons for switching to Google Maps

    Google is more convenient to use and is more universally recognized

    Read More

    Showing 1 - 10 of 1829 Reviews

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