Sierra Gold 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Sierra Gold

4.5

(2)

Pricing

Starting at $300.00 per month

About Sierra Gold

Sierra Gold is a cloud-based telecom expense management solution that caters to the needs of infrastructure analysts and IT communications managers. The solution enables telecom and IT departments to manage data, voice and video expenses for wireless and wireline devices.

Sierra Gold tracks wireless telecom assets and identifies underutilized extensions, which helps reduce maintenance costs. It also enables users to optimize network through traffic analysis, monitor trunks, route calls and locate circuit outages. The solution provides reporting that allows communications managers to upload and process invoices, search expenses by accounts or departments, allocate costs and export data.

Sierra Gold lets users make projections for telecom usage and costs. They can also access call records for security and audit purposes. Other features include remote locking of phones, calls tagging and phone monitoring.

Sierra Gold Screenshots

Sierra Gold Pricing and Plans

Starting price: $300.00 per month

Free Trial

Free Version

Basic

$300.00

per feature, per month

No plan information available

Sierra Gold Features

Popular features found in Telecom Expense Management
Billing & Invoicing
Call Monitoring
Chargeback Tracking
Contract Negotiation
Fixed Line Compatibility
Internal Cost Allocation
Inventory Management
Mobile Line Compatibility
Procurement Management
More features of Sierra Gold
Asset Tracking
Billing for Data
Billing for Voice
By-Extension Reporting
Call Duration
Caller ID
Call Reporting
Call Routing
Call Volume
Fraud Detection
Inbound Reporting
Outbound Reporting
Unattended Call Management
Usage Tracking/Analytics
Who Answered Log

Sierra Gold User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

4.5

Customer support

5.0

Have you used Sierra Gold and would like to share your experience with others?

Don B.

Used unspecified for unspecified

Review source

Reviewed February 2015

Can I give 6 stars!!!

I wish I could give an extra star! When there is an issue, their response time is astonishing and frequently exceeds my expectations. The support staff are top notch, courteous, professional and above all, extremely helpful. The reports are invaluable and flexible. We have found numerous purposes for the reports, fitting a broad range of anlysis and reporting needs we have as a international company. Also, the toll fraud reporting has become a staple and intergrated into our daily business process. Above all, I know we made the right choice when we selected Sierra Gold.

Ratings Breakdown

Ease of use

Customer support

David P.

Used unspecified for unspecified

Review source

Reviewed February 2015

Great product but better team

I have been working with Sierra Gold for a long time and think the product is great. It is simple and easy to use and so is their support. If you call you get a great person on the phone who always seems to be happy and is always helpful. They find the answers, work hard and resolve the problems. Lastly, their product and supports also comes with experience. These folks who work for SierraGold have so much experience and constantly share their experience. Therefore, when it it comes to picking a vendor I wish all of them were like SierraGold.

Ratings Breakdown

Ease of use

Customer support

Showing 1 - 2 of 2 Reviews