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Aircall vs Gong.io

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Updated March 13, 2026

Aircall vs Gong.io: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$40.00

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
IVR
4.75
Recording
4.69
On-Demand Recording
4.67
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Call Recording
4.86
Code-free Development
4.86
Contact Management
4.83
See All
Integrations
HappyFox BI
HappyFox BI
Microsoft Teams
Microsoft Teams
Avoma
Avoma
See All
Salesforce Sales Cloud
Salesforce Sales Cloud
Zoom Workplace
Zoom Workplace
GoTo Meeting
GoTo Meeting
See All
Pros / Cons
  • I like that it has a phone app as well as a desktop app as it helps to offer calls which suits our device preferences.
  • Now I'm having an incredibly hard time cancelling. When I was signing up, the sales rep promised that I can cancel anytime and when I asked for that in writing he declined but said he would be able to cancel on my behalf if ever needed.
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  • Selling is a team sport, and by having access to Gong's analytics of not just my calls, but calls from the rest of the company with active feedback is helpful.
  • Sometimes the recorder doesn't join the meeting right away and will randomly join a few minutes in, which can be confusing for clients and throw off the groove of the call
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Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5
Value for Money
4/ 5
Highest performing feature
in the comparison
4.6/ 5
Customer Support
4.1/ 5
Highest performing feature
in the comparison
4.7/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.7/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad