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Five9 vs Gong.io: Which is best for you?
per month
Pricing available upon request
and Demo
Features
- Call quality and features: Features like real-time transcription, reporting and predictive dialing are standout strengths.
- There were moments when calls were coming in and it was debt collectors or add calls and I was unable to remove them from coming to my line.
- Gong was a great feature to have to re analyze calls, find trends, and see where our team was struggling. If a team is considering high growth and more substantial pipeline with closed wons, Gong is a must.
- Sometimes the recorder doesn't join the meeting right away and will randomly join a few minutes in, which can be confusing for clients and throw off the groove of the call
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Recommendations
