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Gladly vs LiveChat: Which is best for you?
Pricing available upon request
per month
and Demo
Features
- Could not provide a better service for my clients. Because it has stored a detailed profile for each of my clients that contains important data about them, I can provide an exceptional level of service without wasting time.
- Another issue is that there is no way to upload images and videos; without this feature we can not properly assign and track incidents for our support teams because we have very little communication with support staff on how to assign ours to each other.
- Essentially, this means that the system supports me in solving my customer's problems and thanks to a central database and a 360 degree view, I quickly have all the relevant information at my fingertips.
- The system disconnects on its own without any warning, incoming client chat requests are not notified, and messages are missed entirely.
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