Caterease 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Caterease

4.3

(109)

Pricing

Starting at $99.00 per month

About Caterease

Caterease Software is the most popular catering and event planning application available with over 50,000 users worldwide. Because of its flexible design and optional packages, Caterease is the perfect solution for event management businesses of any size.

Our wizard-driven data-entry tools take the effort out of booking events and entering other information – helping you avoid wasteful repetitive typing and costly mistakes. Create detailed parties in moments – complete with comprehensive menus, optional staff lists, ingredients or equipment packing lists and all other important details. Or let your customers book their own events with our powerful online ordering platform.

Preserve your company’s unique branding by creating custom event print layouts, or choose one of our professionally designed templates for a quick and polished look. Build custom email templates that automatically merge information pertaining to a client or a party and automatically attach any number of prints or other files.

Collect payments instantly with our powerful HPay Payment Processing platform, backed by leading financial institutions such as JP Morgan Chase or Worldpay by FIS. Store tokens of credit...

Caterease Screenshots

Caterease Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Express

$99.00

per feature, per month

Plan includes:

Book Events in Moments
Custom Event Prints
Customizable Event Prints
Custom Screen Displays
Easy Client Management
Free Mobile App and Browser Dashboard
Free Support and Program Updates
Information
Information at Your Fingertips
Wizard-Driven Event Booking

Professional

$199.00

per feature, per month

Plan includes:

Banquet Facilities
Catering With Advanced Menu Managements
Customizable Event Prints
Easy Client Management
Equipment Packing
Free Mobile App and Browser Dashboard
Free Support and Program Updates
Generate Batch Prints
Information at Your Fingertips
Scalable Recipes

Standard

$149.00

per feature, per month

Plan includes:

Advanced Query Handling to Track Information
Batch Email to Multiple Customers
Busy Operations
Customizable Event Prints
Easy Client Management
Enhanced Security Settings
Free Mobile App and Browser Dashboard
Free Support and Program Updates
Information at Your Fingertips
Suited for Large Event Venues

Complete

$399.00

per feature, per month

Plan includes:

Advanced Query Handling to Track Information
Batch Email to Multiple Customers
Busy Operations
Customizable Event Prints
Easy Client Management
Enhanced Security Settings
Free Mobile App and Browser Dashboard
Free Support and Program Updates
Information at Your Fingertips
Suited for Large Event Venues

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Caterease Features

Popular features found in Food Service Management
Automated Scheduling
Billing & Invoicing
Catering Management
Cost Tracking
Inventory Tracking
Menu Planning
Multi-Location
Nutrition Analysis
Point of Sale (POS)
Purchase Order Management
More features of Caterease
Activity Dashboard
Alerts/Notifications
Attendee Management
Banquet Management
Booking Management
Calendar Management
Calendar Sync
Contract/License Management
Cost Management
Customer Database
Customizable Reports
Discount Management
Drag & Drop
Electronic Payments
Email Marketing
Event Calendar
Event Management
Event Scheduling
Facility Management
For Catering Businesses
Historical Reporting
Inventory Management
Kitchen/Menu Management
Mobile Access
Mobile App
Online Ordering
Order Management
Payment Processing
Quotes/Estimates
Recipe Management
Reminders
Reporting/Analytics
Reporting & Statistics
Waitstaff Management
Website Management
Weddings/Parties

Caterease Integrations

Docusign

QuickBooks Online

PayPal

Google Calendar

Constant Contact

Meta for Business

See all 9 integrations

Caterease User Reviews

Overall Rating

4.3

Ratings Breakdown

65%

20%

Secondary Ratings

Ease of Use

4.2

Value for money

4.0

Customer support

4.4

Functionality

4.1

Elise G.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed July 2018

The Caterease software is easy to use and perfect for our needs at Indian Ridge Country Club.

The ability to clearly communicate while standardizing information that is distributed to a number of departments within our country club.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use. I also appreciated the responsiveness of the sales team when our Club requested to update from outdated version to current version 18.

Cons:

I am pleased with the software, which I use daily. If I could make one change, I wish all the fields allowed us to change font style and size.

Verified

Reviewer

Hospitality

Used daily for more than 2 years

Review source

Reviewed May 2018

Caterease is a very detailed software for catering facilities but not the most user friendly

A lot of events/venues to have access to the same information/database

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The possibilities are endless (Creating kitchen prep list, cost, ordering, budgetting, creating BEO's, templates, financial possibilities)

Cons:

The software is a little archaic and is not the most user friendly. A lot of the functionality would certainly be used more often if the software was easier to use. A lot of duplicate information has to be entered

Vendor Response

Thank you for the kind words. We've just released a brand new, cutting-edge version of Caterease. Please call our offices so we can arrange training on it for you. We want you to feel fully comfortable with all facets of the software. You will find that there is never "duplicate information" that needs to be entered into Caterease. Again - thank you for your kind words.

Replied May 2018

Alexander S.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 2 years

Review source

Reviewed January 2024

Cheap for the program but you get what you pay for

Worst customer service experience I have worked with in regard to fixing the issues we had. As a customer service company who handles clients everyday this program was to be utilized to help that process. In turn it didnt do much of that at all and was an antiquated system that required a connection server that made issues arise everyday. It impeded days of business where i couldn't retrieve my BEOs because the citrix system was down or inoperable. When i would call or email I would generally get sent to more than one individual to try and solve the problem. Functions of the program that where said to integrate, did not and when asked when they would be live again they told me "we're working on it" and it still hasn't been resolved to my knowledge. Even for the money the program is basically a days worth of formula tracking away from being an excel spreadsheet

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of understanding of the windows based screens and exec function of the program

Cons:

Customer service, the third party integrations, the antequated system boot

Vendor Response

We are very sorry to hear that you had issues with our program. Our senior management team has reached out to your company directly but has not heard back. Our records indicate that you had some problems with password resets. While these can sometimes be tricky, we have recently implemented multi-factor authentication into the program which eliminates the need for password resets at entirely. Additionally, we see that you experienced a problem when Google updated their integration platform and broke our interface with their calendar tool. That has been addressed as well and is no longer an issue. We regret that these issues kept you from experiencing the scope and power of Caterease and would be happy to work with you to help you explore the full potential of this program. Kind Regards, Chris K. VP of Corporate Sales

Replied February 2024

Verified

Reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2018

Great for conference center use!

I enjoy working with it daily and it enables my team to access the information they need to successfully book catered events.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ability to pull simple reports quickly and permission settings.

Cons:

It's not very user-friendly and can be slow. Pulling detailed reports is difficult because of limited search functions.

Danielle J.

Verified reviewer

Restaurants

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed August 2019

Caterease in Event Planning

Overall, Caterease is a blessing in the event planning industry. From detailed client reports, to custom event prints, it truly covers all the bases and helps things to run more smoothly!

Ratings Breakdown

Ease of use

Functionality

Pros:

I like the fact that you can practically customize your Caterease; meaning you can easily add, subtract, and adjust drop-down menu options, event prints, and filters. It helps in making it more user-friendly according to my specific restaurant. Caterease also keeps me organized and helps me to avoid making costly mistakes such as double-booking or forgetting a menu item. I also enjoy it being directly linked to my email, to promptly send clients necessary documents.

Cons:

I feel that the Caterease program tends to be a lot to look at and can get overwhelming if you do not know how to use it to its fullest potential. There are many tips and tricks you might not know about without reading through the large user's manual or getting proper training.

Verified

Reviewer

Events Services

Used daily for less than 12 months

Review source

Reviewed May 2018

Great Concept but Very Buggy. Slow customer service.

If it was operational 100% there be many but every week there something going wrong

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The concept is great tool for caterers, though you have to pay for every add on When its operational - i love it

Cons:

- Very over priced!!! - Forever having issues with the program not working. I lose too much time having to followup with customer service to fix issues. - Is hosted on a 3rd party platform and its forcing a new download access everytime. this make it slow as.. Other CRMs have been smoother operationally. - You have to pay for every addon... completely stupid idea and makes for costly program. the Web forms are hosted on a separate website which means you cannot customise without using customer service. - every update seems to create more issues - its slow in operation to change to different screens - it doesnt communicate with zapier so creating external forms or merging data is all manual

Vendor Response

While we're glad you love the program features and concept, we¿re sorry to hear you've had problems. Please know we¿re extremely focused on the performance of our program, and developers work tirelessly to shave precious seconds off of features and ensure a positive experience for every user. Unfortunately, with variables such as internet speed, hardware and more it can be necessary for our team to work with you to troubleshoot your environment. I realize you are a relatively new user, but I want to encourage you to not accept anything less than exceptional performance, and not assume that any slowdown is the norm for our program. Please contact our support team and we will do we all we can to bring your program's performance up to par with our thousands of other satisfied users. Regarding price, please know our program has a huge list of features no other software offers, all for no extra price, and advanced modules with unique additional functionality are all purely optional.

Replied May 2018

Jason F.

Verified reviewer

Hospitality

11-50 employees

Used other for less than 6 months

Review source

Reviewed April 2019

Buyer Beware! Deceptive Pricing & Salespeople

It's been absolutely horrible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Caterease seems to be a very full featured program... unfortunately we never really got the opportunity to use it

Cons:

Their sales reps and pitches are extremely deceptive! - They advertise a monthly price, but that is for 1 user with a fairly limited feature set. If you were one user, there would be no need for a program like this. - They have "teaser" pricing -- give you a discount in year 1 (which they make up for with an implementation fee) -- and then scale it up in subsequent years. They're not stupid -- they know that this platform would be very hard to transition away from. - They will say anything (including lie right to you, over email) to get you to sign up. When you call them out on their lie on day 1 of implementation, sorry, no refunds. STAY FAR AWAY

Vendor Response

Jason, I'm very sorry you were confused by our pricing - but please know that it is never - ever - our intention to be deceptive. Indeed, we couldn't mislead you if we wanted to; every piece of information about Caterease, from video tours to detailed pricing, is all easily available on our website. Please also know that our pricing is structured for the exact OPPOSITE reason than you assumed. Rather than trying to "tease" anyone, we have deliberately arranged less expensive ways for smaller companies to get into the program more affordably - and then their program can grow along with them as it helps their business grow. In any event, we regret that you misunderstood - and of course we are more than willing to work with you. Give our office a call. I'm confident we can work this out. Caterease Sales Management

Replied June 2019

Verified

Reviewer

Used daily for less than 2 years

Review source

Reviewed November 2017

Loved using Caterease, was a bit of a struggle to learn

Loved having all info in one digital and accessible place.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love how you can implement other software with it like Allseated and Constant Contact. It is also so detailed and allows you to keep all your info into one digital place!

Cons:

I will say that it is a challenge to learn and because of the viewing settings, all users can customize their views which makes t nearly impossible to use any one else's.

Kara B.

Verified reviewer

Food & Beverages

2-10 employees

Used daily for less than 6 months

Review source

Reviewed May 2019

Good, but hard to setup

I know this is the best software out there for me at this point, but I just wish it was a little better.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are so many layers to this program, it can do so many different things... CRM, email templates, invoicing, etc. The setup process is very time-consuming and difficult at times... but the guys at the help desk are typically VERY helpful! Thanks!

Cons:

The training through the setup process. The software is a big investment and there is not a great place to watch videos from start to finish on getting everything setup. There are videos, but they are not comprehensive for the VERY beginner... For instance, I really wasn't even sure how to launch the program the first time I wanted to work on it! The other thing is that it is pretty buggy on macs. I have A LOT of time waiting between windows, etc.

Shirley B.

Verified reviewer

Food & Beverages

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

We have used this software since 2000 and LOVE the ease of use and customer support

Happy Customers!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, professional quality documents for our customers, Customer service is always very helpful

Cons:

I can't think of a thing we don't like about the software we use it daily and have never had any issues - this is truly the easiest and most complete software to manager our catering business

Showing 1 - 10 of 109 Reviews

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