AQ Platform 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

AQ Platform

4.8

(12)

Pricing

Pricing available upon request

About AQ Platform

AQ is a clinical trial management platform that integrates modules for study management, operations, recruitment, eISF & PSF, and reporting. Key features include:

Study Management & ePlanner to streamline study creation and scheduling.
Communication hub to engage participants with customizable SMS and email templates
Dynamic capacity management functionality to utilize real-time analytics for intelligent room booking
Cohort management capability to create and monitor schedules for multiple groups with varying treatment plans
Diary management feature to centralize participant management for on-site and virtual appointments
GCP-compliant biological sample handling for efficient tracking and auditing
Centralise participant management and predict optimal appointment windows
Patient-centric messaging to engage potential study participants
Multi-user access and team collaboration features.
Organized, tracked, and auditable documents accessible online per compliance protocols

Additionally, AQ offers live document management, workflow engagement, auditing, and automated workflow functionality.

AQ Platform Screenshots

AQ Platform Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

AQ Platform Features

Popular features found in Clinical Trial Management
21 CFR Part 11 Compliance
Data Capture and Transfer
Data Import/Export
Document Management
Electronic Data Capture
Financial Management
Inventory Management
Patient Management
Patient Monitoring
Patient Recruiting
Scheduling
Workflow Management
More features of AQ Platform
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Audit Management
Audit Trail
Calendar Management
Clinical Study Management
Compliance Management
CRF Tracking
Customizable Reports
Data Verification
Data Visualization
Digital Signature
Document Storage
EMR/EHR
Enrollments/Onboarding
HIPAA Compliant
Monitoring
Progress Tracking
Randomization
Real-Time Data
Real-Time Reporting
Reminders
Reporting & Statistics
Role-Based Permissions
User Management

AQ Platform User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

4.9

Value for money

4.6

Customer support

4.8

Functionality

4.4

Have you used AQ Platform and would like to share your experience with others?

Amdadur R.

Verified reviewer

Hospital & Health Care

51-200 employees

Used weekly for less than 6 months

Reviewed November 2023

Great Clinical Trials Study Management Platform

A highly bespoke product for a clinical trials management platform that met our needs which no other company provides on the market. Very client focused, and always improving their services.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the ease of use, very intuative, similar to Google Drive layout. I like that there is a robust audit trial for every action taken on the platform The AQ team are very responsive to emails/ concerns and work around the individual's needs making a very bespoke product for the service user.

Cons:

There was not much that I did not like from the AQ Platform.

Reasons for choosing AQ Platform

I liked how they offered a bespoke service to us, and were very engaged towards our needs in which other companies could not offer. They were also very responsive to emails and worked around our schedule.

Vendor Response

Thank you for your valuable insights regarding our services at AscensionQ. We are deeply committed to ensuring that our efforts are customer-centric, focusing on building products that directly address the needs and feedback of our clients. We believe in the power of listening and iterative improvement to enhance our offerings. Your review underlines the importance of this approach in the dynamic field of clinical trials and drug research. We see the subscription to our platform not just as a transaction, but as the beginning of a lasting and evolving relationship with our clients. By continuously adapting and refining our technology, we aim to stay at the forefront of digital transformation in clinical research. We are grateful for your feedback, as it is an integral part of our development process.

Replied November 2023

Angie H.

Verified reviewer

Research

201-500 employees

Used daily for more than 2 years

Reviewed October 2023

AQ is amazing

This has revolutionised the way we work and improved efficiencies and study compliance reducing admin time spent sending reminders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the ability to see all appointments that are booked, colour coded by study for ease and speed. Moving appointments is easy, checking against protocol windows. The AQ app is amazing to improve study compliance and reduce admin time contacting participants to remind them. Sending texts and emails in bulk to participants is fantastic as this has allowed us to invite participants to be studies and ensures that we fill spaces fast. The system is really easy to use and makes us look really professional and current.

Cons:

Filters can stick on long windows therefore the system can crash when searching how many appointments within a set window. If using on your mobile, the appointments can be moved too easily in error.

Reasons for choosing AQ Platform

Great relationship with the team

Vendor Response

thanks very much Angie, AQ core values is to be customer centric and develop features based on needs of all the different of the research staff. We pride ourselves on building a company with a high NPS score by aligning our values to the needs of our customers. We have great new features in the pipeline as we go strength to strength with help of our amazing customers and partnering with them.

Replied November 2023

Kostas L.

Verified reviewer

Higher Education

201-500 employees

Used weekly for more than 2 years

Reviewed September 2023

Great product

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of booking appointments and making communication possible across the team. Great team, always approachable and keen to help.

Cons:

Some initial bugs that were quickly fixed.

Vendor Response

Thanks for your review. Our customer satisfaction and experience is paramount to us. We have very strict SLA's as part of our support and commitment from a technical perspective. Also our account managers have regular meeting and we sent our surveys and participate in user forums to see how AQ can be improved. As everyday users champions of the platform recommend new features and improvements and the AQ product team add this to the develpment plan. In fact over 60% of development come from our customers requiring new features. We are excited to work with them. thank you !

Replied October 2023

Ashleigh H.

Verified reviewer

Research

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2023

Absolutely essential for clinical research trials!

AQ has been an piece of essential software for our busy team. Previously we have used outlook to track appointments and our clinical staff spent hours calling and arranging appointments with our trial participants. AQ has saved us so much time and enabled our team to run more efficiently. In the labs we can plan our week by visually checking the busy and quiet days, we can prepare reagents etc for these events. Each day we print off a list to monitor our sample flow and confirm sample receipt in the labs which is super helpful for sample tracking. I don't know how we would function without this now!

Ratings Breakdown

Ease of use

Functionality

Pros:

It's so easy to use for resource planning as it highlights busy and quiet times in a simple visual way. You can plan yours and yours team day/week as all appointments are organizsed in study, time and date order. The filter option is great for those who only need to see what they are working on.

Cons:

As a user, I can't access a search bar to quickly search for an event so I have to scroll back and fourth until I find what I'm looking for.

Vendor Response

Thank you for you review. We are delighted that the AQ platform is integral to your Research operations. We are excited to be releasing new features and new modules. We have created a Lab management module and will be releasing this soon for sample handling and its monitoring. We are revamping the UI and you will find this seamless and easy to use and toggle between screens without having to scroll back and forth.

Replied October 2023

Valerie P.

Verified reviewer

Research

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed October 2023

AQ:daily use

Very good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to see with clear and concise viewing of the content .It updates very quickly and is useful to note any changes when samples arrive and when a cohort cancels their appointment

Cons:

remembering the password as it has six relating to access and i have to write them down with the order of numbers constantly changing .Could be shorter and there needs to be a clearer way to set up your own passwords

Vendor Response

thanks very much for your review and glad you enjoy using the AQ platform for your daily research operations. In terms of the Password and access, this is a security requirement based on sensitivity of the data and to ensure the platform is secure, It times out when there is no interaction with the system. We are restricted by the hardware as otherwise we could implement facial recognition just as mobile phones do.

Replied October 2023

Madi F.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Reviewed November 2023

Very positive, easy to trian new staff to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

AQ is a very user friendly system, we have been using it in our department for over 2 years now. The booking system with calendar views makes it easy to manage our very busy research clinic. The automated emails and text appointment reminders have improved compliance.

Cons:

Great system - nothing that is a major issue.

Vendor Response

Many thanks Madi, We are always looking how to improve the user interface to increase the user adaption of the platform and make day to day life of a researcher easier to better engage with volunteers.

Replied November 2023

Rebekah C.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Reviewed September 2023

Using AQ in the NHS

Enjoy usingAQ

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Very easy to use, support and guidance available if required

Cons:

Not able to add adhoc visits for procedures etc for different studies

Vendor Response

thanks for your review and giving us a fantastic rating. We have created new features which will be released soon and are planning to add new functionality to create multiple visits at once including ah hoc. Thank you.

Replied October 2023

Caitlyn F.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 2 years

Reviewed September 2023

Research Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to access and keep track of upcoming appointments for different studies

Cons:

As discussed and currently being developed, being able to use AQ for more accurate reporting

Reasons for choosing AQ Platform

AQ was in place when I started here

Vendor Response

Thanks for you wonderful review. AQ is a customer centric company and we ensure that we listen to the needs our our user community to make lives easier for them by helping to transform the process and research so that you can do the main role, which is to look after the valuable volunteers with ease.

Replied October 2023

James c.

Verified reviewer

Research

11-50 employees

Used daily for less than 2 years

Reviewed October 2023

Easy to use and well designed platform.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Appointments are clearly listed within the list view and clicking on appointments enables you to view additional information.

Cons:

Having a search function would greatly improve the experience.

Vendor Response

Many thanks James for your review, we are glad you are enjoying the platform, the AQ platform is been enhanced based on our customer experience feedback program. We are releasing new features on a regular basis.

Replied November 2023

Pauline A.

Verified reviewer

Research

501-1000 employees

Used daily for less than 2 years

Reviewed September 2023

using AQ

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great for appointments, easy to see what appointments are due .

Cons:

The Log in is a bit annoying, have to log in multiple times throughout the day

Vendor Response

Thank you for your review. As the AQ platform needs to be governed by highest security standards it a requirement that we log out users after a certain time of inactivity. I understand it can be annoying, however we need to ensure that no unauthorised access is allowed.

Replied October 2023

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