MEX Maintenance 2026: Benefits, Features & Pricing

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Overview
Screenshots
Pricing and Plans
Features
Integrations
User Reviews
Popular Comparisons

Overview

MEX Maintenance

4.3

(84)

Pricing

Pricing available upon request

About MEX Maintenance

MEX is a technician-first CMMS for mid-market asset-intensive, multi-site facilities and maintenance operations used across sectors such as across manufacturing, healthcare, government, education and more.

Backed by more than 30 years of industry experience, MEX provides configurable maintenance and asset management software designed for organisations that need clear visibility and control over maintenance operations.

Key capabilities and benefits:
• Asset & Maintenance Management: Track, organise, and optimise every asset from one central system.
• Fleet Maintenance: Simplify fleet servicing, compliance, and maintenance tracking.
• Preventative Maintenance: Plan, schedule, and automate maintenance to reduce downtime.
• Work Order Management: Create, assign, and complete jobs with total visibility and control.
• Reporting & Analytics: Track performance, analyse trends, and export reports easily.

Learn more at mex.com.au.

MEX Maintenance Screenshots

MEX Maintenance Pricing and Plans

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Free Trial

Free Version

MEX

Pricing available upon request

No plan information available

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MEX Maintenance Features

Popular features found in Work Order
Billing & Invoicing
Calendar Management
Dispatch Management
Inventory Management
Maintenance Scheduling
Mobile Access
Preventive Maintenance
Quotes/Estimates
Reporting & Statistics
Technician Management
More features of MEX Maintenance
Activity Dashboard
Alerts/Notifications
API
Asset Lifecycle Management
Asset Planning
Asset Tracking
Audit Trail
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Budgeting/Forecasting
Commercial Properties
Corrective and Preventive Actions (CAPA)
Cost Tracking
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Depreciation Management
Document Management
Document Storage
Downtime Tracking
Electronic Signature
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Asset Management
Facility Management
Facility Scheduling
Fixed Asset Management
For Schools
Historical Reporting
Incident Management
Inspection Management
Inventory Control
Inventory Tracking
IoT Device Management
Job Costing
Job Management
Job Tracking
Key & Lock Management
Maintenance Management
Multi-Location
Parts Management
Predictive Maintenance
Purchase Order Management
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Repair Tracking
Reporting/Analytics
Residential Properties
Resource Allocation
Routing
Scheduling
Service History
Service Request Management
Status Tracking
Task Management
Task Scheduling
Third-Party Integrations
Timesheet Management
Vehicle Information
Vendor Management
Warranty Tracking
Work Order Creation
Work Order Management

MEX Maintenance Integrations

Xero

SAP Enterprise Asset Management

MYOB Business

MEX Maintenance User Reviews

Overall Rating

4.3

Ratings Breakdown

43%

46%

10%

Secondary Ratings

Ease of Use

4.2

Value for money

4.4

Customer support

4.5

Functionality

4.2

philip m.

Verified reviewer

Food & Beverages

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed March 2019

MEX Maintenance Review

MEX is already showing the business that we are top heavy with trades waiting around for break downs, with this information we now can plan more effectively by having trades onsite when required to carryout planned maintenance activities and not just be a breakdown team giving them more machine up-time.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MEX is by far one of the best CMMS I've used so far in my career its functionality makes it an easy system to implement which intern gives eases of use to the end user (maintenance trades), Also regions is a great tool to setup multiple site locations across the business ensuring we have a standardised asset tree and control files,

Cons:

Mex today requires further development by giving you the ability to import rosters into your schedule which will give you better planning functionality

Vendor Response

Hi Philip, Thank you for leaving such a wonderful review. We take pride in customer satisfaction and are committed to delivering a useful and easy to use system. It's customers like you that make our job wonderful! Thanks, once again, for your kind words.

Replied March 2019

Darryl V.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed November 2023

New user of MEX in a regional school

Outstanding in all respects so far (not all modules have been used yet, but more will be used early 2024). It did take some time to set up the "shell" but was well worthwhile. Data imports were easily done. Congratulations to the entire MEX team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There are numerous positive aspects to MEX - security, flexibility, automation and cross liking of data and reporting functionality. A very significant aspect is the excellent help files and support offered by everyone at MEX. I have been looking for something like this for a very long time and am more than happy with everything and everyone. As mentioned, great help files and you tube videos.

Cons:

No bad experiences yet, any new system will have a very steep learning curve. It took some time to get my head around the set up, but previous understanding of maintenance requirements / tracking functionality was a bonus. I think new users need to understand their operations / requirements very well and allow enough time to get the system to a useable place. That is not a negative aspect at all, but it is a cost to be aware of.

Reasons for choosing MEX Maintenance

Numerous products were considered, but MEX seemed to fulfill our requirements the best.

Reasons for switching to MEX Maintenance

Could not be cloud based, very cumbersome and did not have any of the features I required. The existing program was not really suitable for use in other departments. My first attempt at managing this was to build an access data base, but got to the limit of my expertise and after many years have settled on MEX.

Vendor Response

Thanks so much for sharing your experience with us Darryl, we're so glad to hear you found MEX after a long search and that it meets all your requirements and more. Thank you again for taking the time to review MEX.

Replied November 2023

Chris i.

Verified reviewer

Mechanical or Industrial Engineering

Self-Employed

Used daily for more than 2 years

Review source

Reviewed April 2024

Mex user, spare parts and WO's mostly

Our program was setup by an office junior, not an experienced user, therefore it's not setup right and it's too complicated for anyone to risk changing / correcting it. As such we use it the best we can, but don't tap into a tenth of the functions we should be using it for

Ratings Breakdown

Ease of use

Functionality

Pros:

relatively straight forward to use. THE BETTER the initial SET-UP the better the end product and usability. (for clarity, I'm supplying feedback on the Mex system of a company I contract too. They have 200+ employees)

Cons:

Would REALLY like to see ways of simply uploading from an excel spreadsheet for Work Orders. By this, I mean clear to see how the current Mex data base is setup i.e. First column (or field) is x, second field is Y etc. That way, I can arrange MY EXCEL spreadsheet correctly before uploading

Vendor Response

Thanks for sharing your experience! It sounds like a session with one of our experienced MEX Consultants/Trainers could be of great help with the issues you've mentioned. Reach out to training@mex.com.au for more information. We're here to help you optimise functionality and get the most out of the software!

Replied April 2024

Daniel B.

Verified reviewer

Food & Beverages

5001-10000 employees

Used weekly for more than 2 years

Review source

Reviewed March 2021

MEX Review

Overall we have found MEX easy to use and customisable to meet our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

MEX is great for customisation - we can do most of the customisation ourselves, and for more complicated changes, the MEX team are helpful and responsive. This means we can adjust the system to meet our processes, not the other way around.

Cons:

MEX can be a bit hard to use on mobile devices. Some features are not usable, and the layouts can be hard to see.

Reasons for choosing MEX Maintenance

Ease of use and customisation.

Reasons for switching to MEX Maintenance

We made the switch to MEX to solve speed issues seen in Maximo, improve customisation and security, and reduce the cost of our CMMS.

Vendor Response

Hi Daniel, Thank you for your great review - we really appreciate it! We are super pleased to hear that you find the customisation features beneficial and that MEX is so easy to use. Also thank you for your constructive feedback on the Mobile App, we always like to hear suggestions from our customers to help improve our products.

Replied April 2021

Max C.

Verified reviewer

Food & Beverages

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed March 2024

Very effective and easy CMMS

Very positive. they provided a very good support for the training and the development of our infrastructure. They have a set of skilled people that are aware of the reality of what is an industrial site

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very intuitive user interface. while some icons could be confusing (ex: Details/Search) it is very easy to find your marks and being autonomous in navigating. We appreciate the possibility to tune the interface, having access to control files that allow us to gain and of course the possibility to have a mobile access

Cons:

There is still improvement as the system has a "Logic" approach. You have to quite the page you are one to fetch an info somewhere else. It will be useful to be able to navigate through the top tabs without quitting/saving the work. Finally While there are plenty of very useful fields, it would have been interesting to included in the commisionning time a schedule to tune Front end/back End to facilitate report creation.

Reasons for switching to MEX Maintenance

BWM wasn't covering cloud support and very unflexible

Bill N.

Verified reviewer

Hospital & Health Care

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed April 2024

Preparing Maintenance Plans

As I did not have any training am happy with the basics but more training is needed to be honest.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Setting up is all good - but needs more training for all our users like on one or group.

Cons:

Scheduling weekly and monthly Maintenance Work Orders is not consistent especially weekly; sometimes only two weeks for any month is generated. I prefer to have monthly pop-up menu where I schedule weekly and monthly and export those to Excel as per Asset Numbers. The current schedule is not very friendly nor consistent or reliable even the frequency set up have been confirmed. More work on this aspect

Reasons for switching to MEX Maintenance

Management decision and I did not any input at all.

Paul M.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Review source

Reviewed October 2019

MEX at Golden Bay Cement

MEX are quick to offer solutions, but do not always listen to the Customer. Time will resolve that as the relationship between the new Maintenance Manager and MEX evolves. Integration has proven difficult and there are still issues to be dealt with. GBC is actively working on a plan to address issues and tighten up the integration performance. There is great scope for improvement at GBC, and there is a plan to address that. There is a lack of both ownership and understanding below the Maintenance Manager, a legacy of the previous Maintenance Manager. Again, GBC is working to address that.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is simple in nature. This makes learning the product easy, and training is accomplished with minimum fuss. The application is solid, the releases (Builds) are reliable. Support is top notch, and very responsive.

Cons:

GBC did not make a great job of establishing their deliverables for the software. As a result, the product has been slow to deliver a lot of the benefits which are clearly there for the taking. A change of Maintenance Manager so soon after go-Live did not help GBC in achieving its goals either, but that is being addressed by the new Maintenance Manager.

Reasons for choosing MEX Maintenance

The Maintenance Manager preferred the simplicity of MEX over the other products.

Reasons for switching to MEX Maintenance

Maintenance Manger at the time believed the product was not delivering what the Business needed.

Vendor Response

Hi Paul, Thanks for taking the time to leave a review of MEX, it is wonderful to hear about your experience with the system. Making a simple yet effective system is one of our main priorities so we are really glad to hear we have achieved this goal with you. We would like to hear more on your issues with the integration, so someone will be in touch shortly. Thanks again for the feedback!

Replied October 2019

Jan v.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

Ease of use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's an easy-to-use system that is not overly complicated and can easily follow a process with minimum steps. We do have young and old school guys and across the board, all are happy with use of system.

Cons:

There is not much to say here, only have pros on MEX.

Vendor Response

Thank you for your review! We're so glad to hear the system has been easy to implement and use for your business.

Replied April 2024

Verified

Reviewer

Dairy

51-200 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Useful tool to have

Cleaning up a clunky system the team at MEX is very helpful and friendly

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

MEX is a very simple system to use and is easy to navigate around.

Cons:

The bulk of the system seems to be aimed towards vehicles not fixed equipment. Taking over a system that is not set up correctly from the start makes it hard to use to its full potential

Vendor Response

Hi There, Thank you for the feedback. Initial implementation of any CMMS really does dictate the results you get from it. Happy to hear that our team have been helpful in working with you get around the clunky setup, if you need more help you know where to find us. Thanks

Replied May 2019

Peter N.

Verified reviewer

Mechanical or Industrial Engineering

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed April 2019

MEX Review

Assigning and documenting a Preventative Maintenance Programme that is audit friendly has changed us fundamentally. The more we use it the better the system becomes.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very well designed and captures all of the functionality we require to validate our Preventative Maintenance Program.

Cons:

So comprehensive. You absolutely need an appropriate level of training to use it properly. You can't wing it.

Vendor Response

Hi Peter, Thanks very much for giving us such a positive review! We are stoked to hear that you think the system is well designed and that MEX has helped improved your Preventative Maintenance Programme. Feedback like this helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this helpful response. Don't hesitate to reach out if you have any more questions, comments, or concerns.

Replied April 2019

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