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Josh P.
Advisor, 7 years
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Updated December 14, 2025
DocStar ECM vs OnBase: Which is best for you?
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1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$47.00
per month
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Document Management
4.40
Search/Filter
4.33
Document Storage
4.31
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Workflow Configuration
4.71
Task Management
4.67
Access Controls/Permissions
4.63
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Integrations
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See All
Pros / Cons
- The platform allows for efficient organization, indexing, and categorization of documents, making it easier to locate and retrieve specific files when needed.
- Performance and scalability: In some cases, I had performance issues when working with large volumes of documents or heavy workloads within DocStar ECM.
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- Dynamic workflow with endless possibilities to create custom workflows, action queues, and document handling.
- It's very resource intensive, uses up a large amount of resources on our ESXI hosts and we occasionally get complaints about slowness.
Read more
Ease-of-Use
3.8/ 5
Highest performing feature
in the comparison
4/ 5in the comparison
Value for Money
3.8/ 5
Highest performing feature
in the comparison
3.9/ 5in the comparison
Customer Support
3.8/ 5
Highest performing feature
in the comparison
4.1/ 5in the comparison
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.2/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
Recommendations
Recommendations
13 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
