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Josh P.
Advisor, 7 years

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Updated February 2, 2026
DocStar ECM vs Square 9: Which is best for you?
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$47.00
per month
$50.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Document Management
4.40
Search/Filter
4.33
Document Storage
4.31
See All
Real-Time Data
4.86
Data Capture and Transfer
4.82
Workflow Management
4.80
See All
Integrations
See All
See All
Pros / Cons
- The platform allows for efficient organization, indexing, and categorization of documents, making it easier to locate and retrieve specific files when needed.
- Performance and scalability: In some cases, I had performance issues when working with large volumes of documents or heavy workloads within DocStar ECM.
Read more
- The AI-assisted invoice coding is highly accurate and has streamlined our accounts payable process.
- Lack of logs to investigate issues and I have to go through a reseller as we are currently not an SQ9 partner
Read more
Ease-of-Use
3.8/ 5
Highest performing feature
in the comparison
4.3/ 5in the comparison
Value for Money
3.8/ 5
Highest performing feature
in the comparison
4.3/ 5in the comparison
Customer Support
3.8/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Functionality
3.9/ 5
Highest performing feature
in the comparison
4.4/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
Recommendations
Recommendations
13 Recommendations
13 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad