Knowa 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Knowa

4.9

(102)

Pricing

Starting at £2,000.00 per year

About Knowa

Knowa is a multi-award-winning Board Management and Governance platform, recognised for its AI-powered technology, ease of use, and secure, intuitive design.

Built for governance excellence, Knowa enables boards and leadership teams to run more effective and efficient meetings through smart agendas, secure document sharing, collaboration tools, and AI-driven knowledge discovery - all within a single, seamless platform.

Designed for the full spectrum of governance professionals - including board directors, executives, trustees, company secretaries, clerks, and governance specialists - Knowa supports every role that contributes to effective decision-making and organisational success.
Trusted by organisations of all sizes and sectors, Knowa delivers best-in-class performance, reliability, and 5-star customer support. As an ISO 27001 certified platform, Knowa upholds the highest standards of information security, providing complete confidence that sensitive board materials and communications are fully protected.

In 2025, Knowa has earned over a dozen accolades for excellence in user experience, innovation and customer support - reinforcing Knowa as the leading solution for intellige...

Knowa Screenshots

Knowa Pricing and Plans

Starting price: £2,000.00 per year

Free Trial

Free Version

Basic

£2,000.00

flat rate, per year

No plan information available

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Knowa Features

Popular features found in Collaboration
Access Controls/Permissions
Alerts/Notifications
Calendar Management
Collaboration Tools
Discussions/Forums
Document Management
@mentions
Screen Sharing
Secure Data Storage
Task Management
Video Conferencing
More features of Knowa
Action Item Tracking
Active Directory Integration
Activity Dashboard
Activity Tracking
Annotations
API
Approval Process Control
Archiving & Retention
Assignment Management
Attendance Management
Attendee Management
Audit Trail
Authentication
Automatic Backup
Chat/Messaging
Commenting/Notes
Committee Management
Communication Management
Compliance Management
Content Library
Content Management
Critical Date Alerts
Customizable Branding
Customizable Templates
Data Import/Export
Data Security
Data Synchronization
Digital Signature
Document Review
Document Storage
Drag & Drop
Electronic Signature
Encryption
Event Calendar
Event Scheduling
File Sharing
For Nonprofits
Live Chat
Meeting Management
Meeting Notes
Meeting Preparation Tools
Member Directory
Messaging
Minutes Management
Mobile Access
Notes Management
Offline Access
Polls/Voting
Prioritization
Private Chat
Project Management
Real-Time Chat
Real-Time Notifications
Reminders
Reporting & Statistics
Role-Based Permissions
Search/Filter
Self Service Portal
Single Sign On
SSL Security
Status Tracking
Surveys & Feedback
Tagging
Task Progress Tracking
Task Scheduling
Third-Party Integrations
To-Do List
Two-Factor Authentication
User Management
Version Control
Workflow Management

Knowa Integrations

Microsoft Outlook

Miro

Zapier

Docusign

Airtable

Wistia

See all 14 integrations

Knowa User Reviews

Overall Rating

4.9

Ratings Breakdown

86%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

5.0

Functionality

4.7

Liam B.

Verified reviewer

Financial Services

501-1000 employees

Used daily for more than 2 years

Reviewed March 2023

Using Knowa for workplace pension scheme management

The Knowa support team -[sensitive content hidden] - is excellent. Questions are answered quickly and the team is always willing - almost in a pushy way! - to help. The free document transition service from other platforms is really helpful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Knowa is an intuitive platform. Things are largely where you would expect them to be, and you only need basic IT knowledge to navigate the system. Documents and correspondence are stored securely, so you don't need to worry about people having trouble opening encrypted e-mails and their attachments. Allowing access to certain people to certain areas allows various scheme advisers, as well as the scheme sponsor, to have access to selected documents and meetings. I like the way documents can be simply re-named. I also like the way Knowa is alive to fixing glitches and improving the system.

Cons:

I think the structure of the document storage area could be more conventional, like a normal directory of folders in a "library" area. I just don't like the feel of the "Groups" system as a documents library, and its rather slow to open folders and documents. Better to have a familiar File Explorer-type layout.I don't like the way the system send you back to the top pf an agenda when you have amended a sub-item and simply want to go back to where you were at the previous step.

Reasons for choosing Knowa

n/a

Reasons for switching to Knowa

BoardPacks has a number of shortcomings, glitches and "banana skins", which the Company was not willing to fix. It is also rather expensive.

Vendor Response

Hi Liam, thank you for sharing your feedback! We genuinely value insights like yours and are committed to continuous improvement. We’re pleased to let you know that, based on feedback from users like you, we’ve re-launched our document storage area. It’s now faster and more intuitive, designed to enhance your experience further. Thanks again for helping us make Knowa better!

Replied November 2024

Martin D.

Verified reviewer

Financial Services

1001-5000 employees

Used weekly for less than 2 years

Reviewed November 2024

A year and a half with Knowa

A good experience with the software hinges on getting everyone engaged with it, but once everyone is setup with an account and it becomes a very effective way to collaborate where multiple separate organisations are trying to work together.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The collaboration features; it's very easy to share files with clients securely, including files that would normally be too large or sensitive to share via email. Building and altering meeting packs is also very simple to do, and Knowa has some great productivity functionality for navigating and marking up meeting papers.

Cons:

The cons that I had with the software seem to have been resolved; in the past I had found that manipulating documents in the file storage area was slightly cumbersome but it has since been updated to make this much easier.

Reasons for switching to Knowa

Not decided by myself, the switch was decided at Board level

Annette C.

Verified reviewer

Chemicals

51-200 employees

Used daily for more than 2 years

Reviewed March 2023

Review of governance platform on Knowa

I find Knowa very helpful and use the system daily but it does appears difficult to engage all our Trustees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's easy to locate files on document storage. The meeting management facility is excellent. The team at Knowa are extremely helpful, friendly and are always striving to make improvements. The Risk Register facility is user friendly and helpful as the Trustee and advisers are able to access. I like the ability to ask other group members to either vote or read a post. I like the collaboration area but it does appear to be difficult to encourage our advisers to respond to this thread. The reason why they prefer to respond via email is that they are unable to keep an audit trail at their end.

Cons:

It would be helpful if documents within each of the categories could be added so the last document is automatically shown at the top of the list.It would be helpful if once documents are added to the storage area, there is a facility to rename the file. At the moment, I am altering the title (making it slightly shorter and trying to cover full details of document ie add a date and removing any reference number from an adviser) in Solvay's storage area before moving to Knowa.

Reasons for switching to Knowa

BAC had been bought by Hymans and were no longer able to provide this service.We were encouraged by Zephyrus/Solvay/ndapt to use this system as the other four Solvay pension schemes were using this system and a number of ndapts' clients were too.

Vendor Response

Hi Annette, thank you for sharing your feedback! We genuinely value insights like yours and are committed to continuous improvement. We’re pleased to let you know that, based on feedback from users like you, we’ve re-launched our document storage facility. It’s now faster and more intuitive, designed to enhance your experience further. Thanks again for helping us make Knowa better!

Replied November 2024

Verified

Reviewer

Financial Services

2-10 employees

Used monthly for more than 2 years

Reviewed November 2024

The best tool I have used for trustees

really stable, its great for communication between the trustees via chat. meetings are easily arranged and the agenda and timings can be dynamically modified if things change.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the centralised system is a one point for all things I need as a trustee

Cons:

can be difficult to navigate all of the areas needed, especially with add on elements for risk register etc

Reasons for switching to Knowa

product limited and clumsy to use, not very feature rich.

Ian A.

Verified reviewer

Telecommunications

11-50 employees

Used weekly for less than 2 years

Reviewed November 2024

Worth a Five

Very pleased we moved over to this platform and it certainly speeds up the planning of Board meetings and provides a secure way to share documents with fellow Trustees.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It makes get packs for Board meetings very easy and saves on printing. Very quick and easy to then update as needed.

Cons:

Searching through the sub sections for various documents

Reasons for switching to Knowa

Lack of development of BoardPacks and ease of use of Knowa

Janis I.

Verified reviewer

Food & Beverages

10000+ employees

Used daily for less than 12 months

Reviewed March 2024

Janis SNPP

Excellent I cannot fault them. The support is excellent.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, support from the Knowa team and the ability to add new features and develop easily. It is also helping with succession planning being able to store and develop report.

Cons:

None that I can think of and would highly recommend it. The Trustee Board members are also delighted with it.

Reasons for choosing Knowa

As for ease of switch and also cost much lower.

Reasons for switching to Knowa

Ease of use and it is more pension focused. Able to develop risk registers too.

Ellie D.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for less than 12 months

Reviewed March 2024

A focus on the user experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We've worked with Knowa to design a tool we can use to help trustee boards assess their effectiveness. The experience has been very positive, with Knowa understanding the requirements and always striving to make the user experience more positive. They have worked closely with us during the set up and testing of the module and been very responsive to our feedback. Feedback from our clients has also been really positive.

Cons:

Nothing - overall we have had a great experience

Reasons for switching to Knowa

Not sure who we switched from but it was an outsourced hosted website that was awful - difficult to adapt and change content in and provided a very poor user experience

Graham B.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for more than 2 years

Reviewed February 2024

Excellent document repository and meeting management software

Quite honestly, I think Knowa is exactly what the pensions industry needs - good value, easy / intuitive to use with great support and strong forward-looking development

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy and intuitive to use with flexible storage design options and an ability to add many users within the Package. Great bolt-on modules available too along with an AI function and strong search capability

Cons:

Not really a dislike but the left-hand bar could perhaps be clearer when one has multiple clients

Reasons for choosing Knowa

More pension-focussed and better overall look & feel

Reasons for switching to Knowa

Diligent was "clunky" by comparison and much more expensive

Elizabeth s.

Verified reviewer

Financial Services

5001-10000 employees

Used daily for less than 6 months

Reviewed March 2024

Knowa review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Onboarding was great. Functionality makes my job more efficient.

Cons:

Minor comment but would like to turn off cover sheets.

Reasons for switching to Knowa

ESOG functionality and pension specific solution

Gwen N.

Verified reviewer

Insurance

1001-5000 employees

Used daily for less than 12 months

Reviewed November 2024

Essential, Easy-to-Use, and Excellent Support!

I've been using Knowa daily, and it has truly transformed the way I manage the pension schemes I look after. The platform is incredibly user-friendly, efficient, and reliable, making complex tasks so much easier to handle. The organization and collaboration tools are second to none, allowing me to stay on top of everything with ease. Knowa has become an essential part of my workflow, and I genuinely can’t imagine managing pensions without it. Highly recommend!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I liked most about Knowa is its intuitive interface and how it streamlines managing my portfolio of pension schemes. The tools for organising and collaborating are great for staying on top of tasks. It’s a game-changer for simplifying day-to-day tasks! Plus, the support team, especially Antonia, are always readily available and super helpful!

Cons:

The only thing I’d say I liked least about Knowa is that it took me a little time to explore all the features and understand how they fit into my workflow. However, with the support team's help and the available training material, I soon got the hang of it, and everything became straightforward after that.

Showing 1 - 10 of 102 Reviews

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