1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Contact Management Software

/

Freshsales vs Bigin by Zoho CRM

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Updated March 13, 2026

Freshsales vs Bigin by Zoho CRM: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 products
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$11.00

per month

$7.00

per year

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
Pipeline Management
4.67
CRM
4.35
List Management
4.30
See All
For Startups
4.83
For Small Businesses
4.71
CRM
4.71
See All
Integrations
HubSpot CRM
HubSpot CRM
Mailchimp
Mailchimp
Google Workspace
Google Workspace
See All
Zoho Desk
Zoho Desk
Zapier
Zapier
Zoho Meeting
Zoho Meeting
See All
Pros / Cons
  • Lead Management**: Freshsales provides robust tools for managing leads, including customizable pipelines and automated workflows that streamline the sales process.
  • Even though I asked several times during the sales process, as it was a key point for us (and honestly, it's baffling 2 products in a suite don't synch up to start with) and was assured they synched, it turned out after deep exploration by support and baffling messages by the front end that they didn't.
Read more
  • Even though it is a lightweight solution, it offers useful automations and practical integrations with email, calendar, and other everyday tools.
  • For example, products added to the Sales Pipeline cannot transfer to a quote or invoice.
Read more
Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.7/ 5
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.7/ 5
Customer Support
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Functionality
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2022
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad