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Nextiva vs CallTools

Updated January 5, 2026

Nextiva vs CallTools: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00

per month

$79.99

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
VoIP
4.87
Audio Calls
4.84
Online Voice Transmission
4.81
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Third-Party Integrations
5.0
Activity Dashboard
5.0
Progressive Dialer
5.0
See All
Integrations
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Pros / Cons
  • My favorite features are the texting, voicemail transcription and the fact that the app doesn't log out randomly.
  • Their approach to business appears to be: lure the customer in, demand a 3-year contract, hide the part about auto renewal, provide just average level service, hire less than competent support staff to handle customer complaints, and hope the customer doesn't become aware of the auto renewal gimmick before the end of the contract term.
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  • His deep knowledge of the product and our industry allowed for a seamless integration process, ensuring that we were able to maximize the benefits of the system from day one.
  • Then after signing up [sensitive content hidden] from tech support onboards me and say woah you use a chromebook, that might not work you may want to get a PC or Mac.
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Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5
Value for Money
4.5/ 5
Highest performing feature
in the comparison
4.9/ 5
Customer Support
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5
Functionality
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
  Recommendations
N/A
3 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad