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Nextiva vs Aircall: Which is best for you?
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per month
and Demo
Features
- My favorite features are the texting, voicemail transcription and the fact that the app doesn't log out randomly.
- Their approach to business appears to be: lure the customer in, demand a 3-year contract, hide the part about auto renewal, provide just average level service, hire less than competent support staff to handle customer complaints, and hope the customer doesn't become aware of the auto renewal gimmick before the end of the contract term.
- I like that it has a phone app as well as a desktop app as it helps to offer calls which suits our device preferences.
- Now I'm having an incredibly hard time cancelling. When I was signing up, the sales rep promised that I can cancel anytime and when I asked for that in writing he declined but said he would be able to cancel on my behalf if ever needed.
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Recommendations
