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Josh P.
Advisor, 7 years
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Updated February 9, 2026
Capsule vs Bigin by Zoho CRM: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$21.00
per month
$7.00
per year
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Mobile Access
4.64
Task Management
4.60
Lead Management
4.51
See All
For Startups
4.83
For Small Businesses
4.72
CRM
4.71
See All
Integrations
See All
See All
Pros / Cons
- Capsule software allows to efficiently send email campings and track all campaign performance in real-time.
- Less suited to companies managing recurring agreements eg subscriptions and memberships.
Read more
- Fast, clean pipeline view; effortless lead capture from email/web forms; the Gmail add-on saves time; tasks and reminders keep our team consistent; mobile app is reliable at events.
- Limited advanced features compared to full-scale CRMs like Zoho CRM or Salesforce (may not suit very large enterprises).
Read more
Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Value for Money
4.6/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Customer Support
4.5/ 5
4.5/ 5
Functionality
4.3/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
FrontRunners 2022
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
