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Salesforce Sales Cloud vs Zendesk Sell

Updated February 5, 2026

Salesforce Sales Cloud vs Zendesk Sell: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00

per month

$19.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
AI/Machine Learning
4.88
Progress Tracking
4.86
Sales Activity Management
4.75
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Email Management
4.67
Contact Management
4.60
Contact Database
4.50
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Integrations
Box
Box
Dropbox Business
Dropbox Business
Yesware
Yesware
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Domo
Domo
Microsoft Outlook
Microsoft Outlook
Wishpond
Wishpond
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Pros / Cons
  • Salesforce Sales Cloud is great because it centralizes all sales data like how much has been made, seller data like phone numbers and address and also tracks time spent on projects.
  • Salesforce may feel overwhelming and expensive compared to simpler dental CRMs. If implementing for front of house staff, it can be overwhelming to train and add this piece of software to staff who already juggle phones, scheduling, insurance, and patient interactions.
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  • The software is good in managing sales, I like the report making which you can use to create a report that can be exported for offline reading and analyzing of sales data
  • Cannot use it alone, it has to integrate with other Zendesk products, but only with Zendesk products. And customisation can be a real headache, as it needs to be completely setup before getting its full potential.
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Ease-of-Use
4/ 5
Highest performing feature
in the comparison
4.4/ 5
Value for Money
4/ 5
4/ 5
Customer Support
4.1/ 5
4.1/ 5
Functionality
Highest performing feature
in the comparison
4.4/ 5
4/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
99 Recommendations
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad