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TeamViewer vs HelpWire

Updated February 10, 2026

TeamViewer vs HelpWire : Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$24.90

per month

Pricing available upon request

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Remote Access/Control
4.74
Remote Support
4.69
Screen Sharing
4.63
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Reporting/Analytics
4.90
Real-Time Chat
4.85
Chat/Messaging
4.85
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Integrations
SysAid
SysAid
Zendesk Suite
Zendesk Suite
Zoho CRM
Zoho CRM
See All
See All
Pros / Cons
  • This allows me to log in to ANY computer with full client and work as from your own computer, all resources available, familiar workspace.
  • Occasionally the remote session freezes or lags, especially during large file transfers or when switching displays, and sometimes the connection drops unexpectedly, requiring a full reconnect to continue working smoothly.
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  • It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
  • The connection method involving finding and clicking session links can be clunky for some users.
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Ease-of-Use
4.6/ 5
Highest performing feature
in the comparison
4.9/ 5
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.9/ 5
Customer Support
4.3/ 5
Highest performing feature
in the comparison
4.9/ 5
Functionality
4.6/ 5
Highest performing feature
in the comparison
4.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad