DECISION FOCUS 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

DECISION FOCUS

4.4

(21)

Pricing

Pricing available upon request

About DECISION FOCUS

Designed to help businesses in finance, insurance, banking, energy, and more sectors, DECISION FOCUS is a cloud-native Governance, Risk, and Compliance (GRC) platform that allows users to streamline an organization's decision-making processes. With its user-friendly interface and customizable features, it empowers businesses to optimize risk, compliance, and audit programs.

Key features include audit planning, risk management, compliance strategy management, and third-party risk assessment. The platform offers automated reporting, action tracking, and committee-ready dashboards, providing users with real-time insights and oversight.

Patented algorithms and secure cloud storage ensure data protection, while ISO27001 access management and live vulnerability scans guarantee robust security measures. Additionally, DECISION FOCUS is backed by a responsive support team, ready to assist customers whenever needed.

DECISION FOCUS Screenshots

DECISION FOCUS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

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DECISION FOCUS Features

Popular features found in Governance, Risk and Compliance (GRC)
Audit Management
Compliance Management
Incident Management
Risk Management
Vendor Management
More features of DECISION FOCUS
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Approval Process Control
Archiving & Retention
Assessment Management
Asset Tracking
Audit Planning
Audit Trail
Change Management
Compliance Tracking
Configurable Workflow
Corrective and Preventive Actions (CAPA)
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Document Management
Document Storage
Enterprise Risk Management
Environmental Compliance
Evidence Management
FDA Compliance
Forms Management
Governance
Internal Controls Management
ISO Compliance
Issue Management
IT Risk Management
Legal Risk Management
Mobile Access
Monitoring
Operational Risk Management
OSHA Compliance
Policy Management
Predictive Analytics
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting & Statistics
Reputational Risk Management
Response Management
Risk Alerts
Risk Analysis
Risk Assessment
Risk Reporting
Risk Scoring
Role-Based Permissions
Sarbanes-Oxley Compliance
Secure Data Storage
Security Auditing
Single Sign On
Status Tracking
Surveys & Feedback
Task Management
Third-Party Integrations
Training Management
User Management
Version Control
Workflow Management

DECISION FOCUS User Reviews

Overall Rating

4.4

Ratings Breakdown

52%

38%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

4.3

Functionality

4.2

Verified

Reviewer

Information Technology and Services

10000+ employees

Used daily for less than 2 years

Reviewed February 2024

Decision Focus - GRC Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Decision Focus is a strong technology platform that is both scalable and flexible. I was impressed by the speed at which we were able to implement the solution. The team at Decision Focus was fantastic to work with.

Cons:

In certain areas, Decision Focus can benefit from improving its documentation as it evolves its product.

Joe D.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for more than 2 years

Reviewed April 2024

A great product and a great company!

Honestly, it was a great experience. Decision Focus always felt like an extension of our team more than a vendor.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility of the product and the speed of implementation and the ease of changes. The Decision Focus team is just wonderful to work with. They really do partner with you to help you implement the best solution for your business. Our users loved the DF product, in particular the look / feel and ease of use. The extensive reporting capabilities were also a favorite.

Cons:

At first, we were unsure how their support hours would work for us. Decision Focus is based in Europe vs US for us. However, this very, very rarely became an issue due to the quality of the team and product.

Reasons for choosing DECISION FOCUS

Decision Focus was willing to work with us to deliver a solution that met our business needs in a very fast timeline.

Reasons for switching to DECISION FOCUS

Capterra doesn't list the correct Focal Point software as an option. We switched from Unicom Focal Point to DF.

Matthew N.

Verified reviewer

Oil & Energy

501-1000 employees

Used daily for less than 2 years

Reviewed February 2024

Decision Focus user review

It can be a clunky experience and confusing to update and change functionalities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Lots of different ways to view data. Reports can be exported to Excel to allow manipulation of data.

Cons:

Too much data and it is slow. When errors occur responses from the chat function are intermittent.

Reasons for switching to DECISION FOCUS

Focal Point was no longer being used by the consultancy providing the product.

Glenn M.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for less than 2 years

Reviewed February 2024

Lockton Year review

I have been a client with DF for many years with different organisations and their client centric approach is first class. This latest implementation has been a joy, especially on the risk side. If there were to be one enhancement, it would be to provide a little more of a firm hand on the rudder instead of letting the client control too much. When resource with minimal systems experience on the client side are playing a key role, they can lack direction which hopefully DF have experience of. Be firmer at times. With no starting position, spec or prototype in many cases you can disappear into the dreams of the client too easily !

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to set up if you stick to the key requirements, do go mad from the outset!!! Very easy to use and configure to your needs. Training up internal resource to provide initial support as well as low level development is a great way of keeping development costs down. Lots and lots of functionality, more than you can ever need.

Cons:

Lack of visibility on support spend and detail on the invoicing. Because it can do ANYTHING you have to be careful you don't get carried away with trying to develop EVERYTHING. Requires significant discipline on the clients behalf. During this period of implementation of 2-4 modules we have experienced a high turnover of contacts and resource in DF with little comms from DF. Hoping for more stability going forward.

Reasons for switching to DECISION FOCUS

DF provided a better licensing approach as well as a tried and tested client focus that was lacking with the previous supplier.

Sunita D.

Verified reviewer

Banking

1001-5000 employees

Used daily for more than 2 years

Reviewed March 2024

Decision Focus

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The usability of the software is amazing. The configurations are quite simple to use and users can be easily trained.

Cons:

There are no admin level logs that can be monitored or managed. The support is not 24/7 so when there is an outage, we need to wait for few hours for support to respond.

Reasons for switching to DECISION FOCUS

Better usability and support. Easy to use and more customization. Better performance.

Mark B.

Verified reviewer

Insurance

1001-5000 employees

Used daily for less than 12 months

Reviewed February 2024

Flexible Value for Money

Fantastic. We feel valued as a client of Decision Focus, not just a number - which was the feeling we had speaking with other providers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That Decision Focus did not try to force us to adapt their workflow/process/system. We reviewed other products that are more mature, but where we would have had to adapted our process to theirs. Decision Focus listened to what we wanted and made us feel valued as a prospective customer. We were also convinced by the licencing model which allows access to all modules. To get the same functionality with other providers would have have been several times the cost of the Decision Focus implementation, both at set up and on an ongoing basis.

Cons:

There needs to be an acceptance that when you develop your own module with customised functionality it will take time and there may be some hiccups along the way. Proper planning and testing can mitigate this though.

Reasons for choosing DECISION FOCUS

The reasons set out above - cost and flexibility of workflow

Reasons for switching to DECISION FOCUS

We wanted to transition to a modern web based system

Mollie K.

Verified reviewer

Insurance

5001-10000 employees

Used daily for less than 12 months

Reviewed February 2024

Decision Focus for Risk Management

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use, functional and user friendly. Able to get in contact with consultants quickly and always receive a personalised response.

Cons:

Invoices could be less generic, would be useful to understand the breakdown of costs. Communication when team changes are made could be conveyed better.

Reasons for switching to DECISION FOCUS

Non-functional, was unable to keep up with the pace of change.

Marina B.

Verified reviewer

Financial Services

201-500 employees

Used daily for less than 2 years

Reviewed March 2024

Great tool that simplifies usage within the GRC area, and across the wider business

Very good system solution which replaced many of our manual processes. Good usability and can be customised according to the business needs. Simple to use and navigate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Interactive, customizable, user friendly, simple to use.

Cons:

It would have been useful to be able to customise some of our pop up / guidance windows to include other visuals rather than just text.

Reasons for choosing DECISION FOCUS

User friendly, data storage and maintenance capabilities, data reporting - all of which is key as it is being used by various business owners.

Adam M.

Verified reviewer

Insurance

5001-10000 employees

Used daily for less than 2 years

Reviewed February 2024

Great Flexibility and Speed of Delivery

really positive DFN are one of the best suppliers we have worked with. Even where we have challenges they are discussed in an professional manner with acceptable resolutions given Really enjoy working with you!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the ability to implement new features the speed of delivery Nearly everything is possible Good challenges/discussions with our consultants Consultants/management are always happy and great to work with Can tell employees are happy working within the company

Cons:

As DFN have grown the infrastructure support hasn't grown as quickly. Release management process could improve. Sometimes appears rushed behind the scenes

Reasons for choosing DECISION FOCUS

N/A - We already chose DFN when i joined the business

Micael B.

Verified reviewer

Mechanical or Industrial Engineering

5001-10000 employees

Used daily for more than 2 years

Reviewed March 2024

ESAB review

Overall very good experience that has helped our organization a lot. Also, excellent support from [sensitive content hidden] that has helped us build the ESAB workspace with all components.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The flexibility and ability to meet the specific demands from different stakeholders.

Cons:

Some users have recurring problems with accessing DF due to addition of "onmicrosoft" to the email related to microsoft365. Difficult to export data from checklists.

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