Smartwebs 2026: Benefits, Features & Pricing

Wondering if Smartwebs is right for your organization?

Our HOA Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Smartwebs

4.4

(169)

Pricing

Starting at $0.40 per month

About Smartwebs

Smartwebs is your all-in-one platform to help you manage your HOA communities with tools that automate accounting, violations, work orders, and more.

Our cloud-based software lets you wave goodbye to busy manual work and hello to automated workflows and triggers.

With HOA management and accounting all under one login, you no longer have to use multiple solutions to manage your communities.

With our Apple & Android apps, you can quickly and easily process violations, work orders, and view architecturals on the go.

Smartwebs Screenshots

Smartwebs Pricing and Plans

Starting price: $0.40 per month

Free Trial

Free Version

Basic

$0.40

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Smartwebs Features

Popular features found in HOA
Accounting
Calendar Management
Document Management
Event Management
Fee Collection
HOA Violation Enforcement
Payment Processing
Property Database
Reporting/Analytics
Website Management
Work Order Management
More features of Smartwebs
Access Controls/Permissions
Accounts Payable
Accounts Receivable
Activity Dashboard
Activity Tracking
API
Application Management
Archiving & Retention
Assessment Management
Audit Trail
Bank Reconciliation
Billing & Invoicing
Committee Management
Compliance Management
Contact Management
Corrective and Preventive Actions (CAPA)
Customizable Branding
Customizable Reports
Customizable Templates
Data Visualization
Electronic Payments
Environmental Compliance
Expense Tracking
File Management
Financial Management
Financial Reporting
General Ledger
Incident Management
Income & Balance Sheet
Inspection Management
Maintenance Scheduling
Member Communication
Member Database
Mobile Access
Monitoring
Portfolio Management
Recurring/Subscription Billing
Reminders
Self Service Portal
SMS Messaging
Status Tracking
Task Management
Third-Party Integrations
Transaction History
Vendor Management
Workflow Management

Smartwebs Integrations

AvidXchange

Enumerate

Caliber

Smartwebs User Reviews

Overall Rating

4.4

Ratings Breakdown

54%

33%

12%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.3

Functionality

4.2

Verified

Reviewer

Real Estate

11-50 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

The best property management software on the market!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Smartwebs made customized implementation and training for our community associations a breeze. We expected a learning curve with switching from our old management systems, but it really was so simple with very little pushback from our managers. When questions or concerns did arise, they were lightning fast to respond. They are continuously improving software features and implementations. We didn't know it could get any better! I would recommend Smartwebs to any association whether you are managing with spreadsheets or another HOA management software.

Cons:

A training portal with recorded videos would be a great addition, however not necessary as the walk-through training was enough for us.

Kayce P.

Verified reviewer

Management Consulting

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

Highly Recommended!

Overall everything has been awesome! Very easy program to learn quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software is best for organization. The residents can monitor their accounts in demand and management can have l information stored in one database! Super Effective!

Cons:

The software is extremely picky and causes a lot of unnecessary emails between the management and residents. Example- the system won’t pick up Lane vs Ln

Reasons for choosing Smartwebs

Reasons for switching to Smartwebs

Effectiveness and Offered more for the residents

Ashley S.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed November 2021

Could be fantastic!

It's a great program, but can be cumbersome with the features not being utilized at full potential.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it's easy to run reports and this it has a offline version. The reception in our area is poor. I also love the touch free mailing, that has been a huge timesaver!

Cons:

The houses are never in the correct spots and we have been told the only way to reset them is to manually move them. We are in East Mesa and some of the homes end up in buckeye. Then we have to manually move them from there and place them to where they are supposed to live. The offline version used to also have tracking, but that never works properly. When escalating to the fourth notice, it skips to the 5th. I then have to manually change that to 4th when I move them to be processed. We also have different fines for different violations, so we also have to manually change that.

Paige B.

Verified reviewer

Management Consulting

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

There is no better way!!!

My overall experience has been wonderful!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This is a great program to track violations in the community management field. Makes it super easy to use a and track. There is no other program I would suggest.

Cons:

The set up takes awhile, and doing the back end work is time consuming but totally worth it.

Reasons for switching to Smartwebs

Because the program does not track violations, or ping you when its time to reinspect! Smartwebs is more streamlined.

Rosie M.

Verified reviewer

Management Consulting

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Smartwebs is Amazing!

We have had an amazing experience!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software makes compliance inspections so easy and has cut down on our inspection time.

Cons:

There isn't anything we have found that we don't like.

Reasons for choosing Smartwebs

We did not consider any other products.

Reasons for switching to Smartwebs

VMS was so slow and their web based compliance lagged a lot. We also had trouble connecting most times and couldn't even log in to the site.

Shania S.

Verified reviewer

Management Consulting

2-10 employees

Used daily for less than 2 years

Review source

Reviewed June 2022

Review for Smartwebs

Overall, its an amazing and easy to use software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I truly enjoy how accessible this software is in any one of our wants and needs in accessing our community.

Cons:

I guess I would say how small the note sections are and how the date is automatically applied when placing a hold until it is fully sent through, if I am one day off I won't know until after.

Reasons for choosing Smartwebs

Smartwebs just offer more when we are on the field and everything is more simple and able to understand.

Irene L.

Verified reviewer

Non-Profit Organization Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

SmartWebs is a smart move for your HOA

I wound recommend SW to any HOA management team. I would remind them that “garbage in , garbage out “ when working with the implementation team to make sure they had clean data to import as this is critical to their success with SW. I wound also recommend they have someone staff as a super user. This person should be the expert in all things SW. This would be beneficial to their daily operation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best feature of this software is not something written in the software but rather it’s the customer service provided by the SW employees. We had yearly face to face meetings with the president of the company and could contact anyone at the office when ever we had an issue. We have the direct phone numbers of several senior level people and can contact them when needed. I have a background in software testing , from a previous job , so when I found some items that needed enhancements , I was able to work with the developers to create new items and processes within the software.

Cons:

It’s my belief that the software was not created for large scale HOAs. We have an enormous amount if data snd when running reports the software would not be able to accommodate the output. The system wound either crash or it wound just spin and spin and never give any results. I would have to contact SW Snd have someone there run my reports. This was very frustrating and time consuming

Reasons for switching to Smartwebs

We needed a more robust database that had features to allow us to streamline our covenants operations.

Diana Q.

Verified reviewer

Non-Profit Organization Management

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed November 2021

Smartwebs usage

It use to be good, but now there are so many "flaws" that we are finding that we are going to be using a different software program that incorporates the same type of usage as Smartwebs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that it is easier for the staff to do compliance checks in the field. The off-line app lets us supply them with tablets that do not need phone numbers in order to run the app.

Cons:

It is frustrating to have to use the same category/sub-category for a different violation for the same property and because of the way Smartwebs works, it won't let you, so you have to end up creating a new category/sub-category, which is then for the whole company and not just that community. We have had some very severe synching issues in the past 6 months which, at least some, have never been resolved as of yet. We can't even get them to let us know what the issue is and everytime we call or email, there is either a non answer or no answer at all.

Reasons for switching to Smartwebs

We felt the features were better with Smartwebs, at the time.

Nicole D.

Verified reviewer

Architecture & Planning

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2022

Smartwebs Review

I have enjoyed using Smartwebs so far and look forward to continuing to use this software in the future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is user-friendly and much easier than tracking with physical papers. I like that it is accessible remotely. Committee members are easily able to view ARC applications virtually without having to attend meetings in person. Smartwebs support is always easily reachable, friendly to speak with, and does their best to resolve any issues. If they are not sure of the answer immediately, they will call you back once they find a resolution. You can count on them.

Cons:

I like that violation letters have auto-drafted text, which saves a lot of time when sending notices. However, I wish ARC letters had the same features. There is text particular to each kind of project that needs to be included in the notices. This is manually inputted each time, but would save a lot of time if the text was also auto-drafted.

Verified

Reviewer

Real Estate

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed January 2019

poor customer support

If I could find a competitor that was half ass competent we would change in a heartbeat. Goal is to find a reasonable alternative this year.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

getting better as they improve the updates. doesn't crash as much as it used to. for a while we were able to log into associtiations in other states and make updates. reported this to the vendor , they never acknowledged receipt of the problem and didn't fix for several months.

Cons:

extremely poor customer response. difficult getting replies to problems.

Vendor Response

Dear User, We're normally known for our exceptional customer service and address/fix any issues that are reported. If you'd like to discuss this further, please contact our Client Services Manager at 512-218-9996.

Replied January 2019

Showing 1 - 10 of 169 Reviews

See All Reviews