TrustLayer 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

TrustLayer

5.0

(2)

Pricing

Pricing available upon request

About TrustLayer

TrustLayer is third-party risk management and COI tracking powered by AI

Verifying compliance documents is a painfully slow and manual process…
but it doesn’t have to be.

TrustLayer automates the correspondence, collection, storage and verification of common compliance documents, like certificates of insurance (COIs).

Document collection is required in virtually every business relationship.

Today it’s done with paper, phone calls and is an administrative burden on businesses of all sizes. The scale of this problem is quite clear when you realize millions of these documents change hands every day and, again, thousands of phone calls are placed and handled just to verify that what they say is true. Costing us all time and money every step of the way.

TrustLayer has built the leading solution for this problem and we’ve done it alongside the industry. From carriers to brokers, to businesses everyone has had enough with certificates of insurance and TrustLayer has built a better way.

TrustLayer Screenshots

TrustLayer Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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TrustLayer Features

Popular features found in Risk Management
Alerts/Notifications
Audit Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Document Management
Incident Management
Internal Controls Management
Mobile Access
Response Management
Risk Analysis
Risk Scoring
Scenario Planning
More features of TrustLayer
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Escalation
API
Archiving & Retention
Audit Trail
Compliance Tracking
Customizable Reports
Customizable Templates
Dashboard
Data Visualization
Document Storage
Forms Management
Monitoring
Operational Risk Management
Policy Management
Real-Time Monitoring
Real-Time Reporting
Reminders
Reporting & Statistics
Risk Alerts
Risk Assessment
Risk Management
Third-Party Integrations
Vendor Management
Workflow Management

TrustLayer Integrations

Procore

TrustLayer User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.5

Have you used TrustLayer and would like to share your experience with others?

Bri S.

Verified reviewer

Insurance

501-1000 employees

Used daily for less than 2 years

Reviewed June 2021

I ACTUALLY TOOK A DAY OFF!

Overall, I really have nothing but good things to say. The people at TrustLayer are wonderful. It is easy to tell they like their company because they are so ready and willing to help.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use. Trust Layer is very user friendly. I picked up how to use it in about an hour. Some of the features make it very simple for me to answer questions quickly when a client of mine calls, or see global information easily. For example, I can see quickly who is compliant and who isn’t when I am reviewing a project for a Project Manager when they call. I can easily find who may be available with adequate insurance in their area. I can organize and sort my information in a way that is best for the exact question at hand. Before TrustLayer, I had about 5 clients I was doing certificate tracking for and I could never take a day off without falling behind. Now, I have 25 clients and I can get through their certificates easily and efficiently. The Development Team with TrustLayer is very easy to reach and very quick to take note on what features I would find most helpful. When I speak with TrustLayer, I often have to remind myself that I am not their only client because they treat me as though I am. They always make sure my needs are met and ask for constant feedback.

Cons:

Organizational compliance. I wish I could turn it off. This is very minor!

Reasons for choosing TrustLayer

TrustLayer was customizable. I wasn’t stuck with a “one size fits all… take it or leave it” set up. That’s what I disliked the most about CertTrax so I did not want to do it again with the next software. With TrustLayer, The team was so open to ideas of how to make my job easier for me, I knew this was a partnership PayneWest was going to really benefit from.

Reasons for switching to TrustLayer

Very time consuming and cumbersome. Lots of unnecessary data entry. I needed something that was easier to organize in a way I saw necessary instead of what the system saw necessary. There is very little follow up in CertTrax without recreating the wheel. TrustLayer make that easier for me. I now manage 5 times as many clients in the same amount of time (5 clients with CertTrax and 25 and counting, on my own, with TrustLayer).

Nichole M.

Verified reviewer

Utilities

2-10 employees

Used daily for less than 6 months

Reviewed July 2022

Innovative Risk Management Tool

TrustLayer has provided us with an innovative product that allows us greater insight into the risk transfer activities of our clients. TrustLayer has given us the opportunity to establish consistent insurance requirement guidelines while also leaving room for flexibility. We would recommend TrustLayer to any business who wants to improve their risk management and risk transfer program.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have created consistent insurance requirements that our members can rely on to ensure proper risk transfer.

Cons:

Because we manage dozens of organizations, it would be helpful to be able to make changes at the master level and not at the organization level.

Showing 1 - 2 of 2 Reviews