MyGadgetRepair 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

MyGadgetRepair

4.7

(15)

Pricing

Starting at £20.00 per month

About MyGadgetRepair

MyGadgetRepair is a cloud-based computer repair shop software with repair and ticketing, POS, inventory management, invoicing, lead estimation, marketing, customer & CRM, ticketing/feedback management and a customer loyalty program.

MyGadgetRepair Screenshots

MyGadgetRepair Pricing and Plans

Starting price: £20.00 per month

Free Trial

Free Version

Basic

£20.00

flat rate, per month

No plan information available

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MyGadgetRepair Features

Popular features found in Computer Repair Shop
Barcode/Label Management
Document Management
Intake Management
Inventory Management
Point of Sale (POS)
Repair Tickets
More features of MyGadgetRepair
Alerts/Notifications
Billing & Invoicing
Calendar Management
Client Portal
Contact Management
CRM
Customizable Branding
Data Import/Export
Electronic Payments
Electronic Signature
Email Management
Employee Management
Estimating
Historical Reporting
Invoice Management
Job Management
Mobile Alerts
Multi-Location
Purchasing & Receiving
Receipt Management
Repair Tracking
Reporting/Analytics
Status Tracking

MyGadgetRepair User Reviews

Overall Rating

4.7

Ratings Breakdown

87%

Secondary Ratings

Ease of Use

4.7

Value for money

4.6

Customer support

4.7

Functionality

4.7

Have you used MyGadgetRepair and would like to share your experience with others?

jamal h.

Verified reviewer

Consumer Electronics

2-10 employees

Used daily for less than 6 months

Reviewed November 2018

Best Till system i have ever used

Apart from how great the software is the customer service is on another level itself i have never had a company so professional that when i make a email request about a issue or feature within 5 min i get a call to solve the issue the gentlemen always goes the extra mile to make me happy. The software has changed my whole companies approach to repair business it was needed many many years ago. Massive thank you to the team and what great software you have made.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How transparent the software is for me as the shop owner and also to my customer it has already made a massive difference to our customers and this is just the start. I have not even looked into the loyalty and marketing feature yet.

Cons:

At the start i was very overwhelmed but after a few days i was up and running and it helps when the senior manager is on call and resolves my issue within minutes simply outstanding service

Vendor Response

Thank you very much for the kind words.

Replied November 2018

Svein S.

Verified reviewer

Consumer Electronics

2-10 employees

Used daily for less than 6 months

Reviewed August 2018

Never been so impressed

I have been using RepairShopr CRM for few years now, but they never added the functions or features i wanted and needed for my business. So our workflow had to change to match the way RepairShopr is thinking, which of course is not working for everyone. I started looking arround for a new repairs shop CRM and booked a demo with MyGadgetRepairs. They took their time with me and answered all my questions plus giving me new ideas and advice. I told them all the changes i want before i start using MGR and in less then 2 weeks they was finnished adding everything. No doubt the best customer experience i have had! Highly reccommended.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software is very good and secure. They have amazing customer service and they are also very willing to add any functions or feature that your repairshop needs. I highly reccommend this software and the company behind it.

Cons:

There is no cons. I am a skeptic and i have been looking for something bad with this software. I just can't find it. Everything is so good and perfect.

Vendor Response

Thank you very much for the kind words.

Replied August 2018

Ryan M.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for free trial

Review source

Reviewed February 2023

Impressive Competitor for Evolving ITSP’s - Limited Trial

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

An excellent tool to manage operations and workflow at a computer repair or manage service provider business. There are more actions and triggers for automation software than others. The user interface looks overall attractive and simple.

Cons:

The evaluation period Is only 14 days, and several features don’t work in the free trial. Some US companies may be burdened by GDPR rules of other countries.

Reasons for choosing MyGadgetRepair

Wanting to grow our operation with more advanced and evolving converting custom fields, automations, workflows, ticket worksheets, payment integrations, automatic message, replies, etc.

Reasons for switching to MyGadgetRepair

Being a potential alternative to the stale and slowly degrading SaaS we have been using for over 10 years. Huge amount of process and configurations/settings to bring over. MGR appears to support most/all features of other software to run your computer support operation.

Vendor Response

Hi Ryan, Thanks for your review, please note that you can always use the FREE for LIFE plan while setting up the system. Regards, Team MGR

Replied February 2023

Lane F.

Computer Hardware

2-10 employees

Used daily for less than 6 months

Reviewed February 2019

You can't get any better than this software.

You simply just can't get any better than these guys they listen to their customers respond to emails within minutes even if emailed in at like 1 in the morning witch you cannot find anywhere else. I highly recommend my gadget repairs for really any type of business that needs repair tracking and invoice support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

My gadget repairs is the best software out there for any cell phone or computer repair business hands down. With the easy-to-use interface that is just not even scratching the surface. the point-of-sale system has to be one of the best out there out of any point-of-sale system. The repair ticketing portion of the software can't be matched by anybody it is really that good. But there is even more. I came from repairshopr which had minimal integrations. they have an integration for absolutely everything and anything you need plus more.

Cons:

There is none. Absolutely everything from the software experience to the support as flawless.

Vendor Response

Thank you very much for that, really appreciate that.

Replied February 2019

Jason M.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

My gadget repair support is fantastic.

100% great

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support features are the best.Easy to use.

Cons:

Nothing at the moment we find it easy,to,use

Malcolm T.

Used daily for more than 2 years

Review source

Reviewed December 2017

Great experience. The team is very helpful. system ease to work. Customer support really quick

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This product does it all. It keeps me in tune with all my customers and vendors. It has all the reports to make educated decisions on course changes for profitability.

Vendor Response

Thank you very much for the kind words.

Replied November 2018

Anver A.

Retail

11-50 employees

Used daily for less than 12 months

Reviewed February 2019

Most advanced repair software on the planet!

Absolutely Fantastic! Brilliant service, brilliant product!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ideal for retail stores! World class software way ahead of its time! Customer support is instant and they go the extra mile every time. Software platform is 99% customizable for your store!

Cons:

None at all. This software has only good things and there is nothing I can fault.

Vendor Response

Thank you very much for that, really appreciate that.

Replied February 2019

Amit F.

Retail

11-50 employees

Used daily for less than 12 months

Reviewed November 2018

Good Software for our business

We work with MGR for the past 6 months and so far the software served us well, any issues we had during the set up period were resolved promptly by the support team at MGR. it is very simple to use and give good solutions to our business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is very simple to use and cover all the areas required

Cons:

There is nothing i can point out, overall is give good solutions

Vendor Response

Thank you very much for the kind words.

Replied November 2018

Muhammad K.

Verified reviewer

Used other for less than 12 months

Reviewed June 2018

MyGadgetRepairs repairs great services and support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are very professionals and their support is very friendly i am happy they are providing many services under one roof

Cons:

I wish they extend their services to other countries As their services are unique in such a way that you will never find these much services under one roof

Vendor Response

Thanks you very much. really appreciate that.

Replied June 2018