Builder Prime 2026: Benefits, Features & Pricing

Builder Prime is a solid tool for project management, though its interface could be more intuitive.

My overall take on Builder Prime is extremely positive. It was a pretty drastic learning curve compared to our old CRM - but it is well worth it. My company has received exceptional customer service through Mahan and we are able to easily view any and all key metrics which is what we really need to measure our success and areas we need to improve upon. We were manually tracking quite a few things that are built in to Builder Prime naturally (lead sources, closing rates, etc.) and it began to feel so disorganized. It is such a relief to finally have everything in one neat tidy place finally. We still haven't learned everything, but we're excited to keep unlocking all the potential this CRM has to offer!

It was not good. At all. I spent a lot of money, had way more problems and much less customer service than I should have had @ this price point, and lost a significant amount of work due to the quotes missed by customers in spam.

My overall experience has been positive- from the onboarding phase (set-up, staff training) to the ongoing day-to-day activities, Builder Prime gives me insight to all details of each prospect and customer journey. This has uncovered operational and staffing issues that can be addressed to improve our customer experience and profitability.

Great introductory/sales team, not too hard to learn the basics and begin using it, many advanced features and capabilities, useful for my entire company, great user controls for different roles (sales, PM, admin, field workers, etc).

Builder Prime had been a great switch for us from our previous CRM. We have a better view of our numbers now. Selling is easier with the intergarted E signature feature and the automations. Project management is easier as we can track all materials, labour and commisions withing the CRM. We love Builder Prime, It's been a bit of a learning curve but we are happy we made the switch. Builder Prime's support team is amazing too.

It's been a game changer. It's enabled us to get a lot better picture of our scheduling and customer relationship.

I have had a very positive experience with builder prime, and it has been interesting to see how many companies have decided to use it over the years since I started this job four years ago.

Give yourself time to integrate this platform and you will be fine. If we would have rushed into this I think I would have become too overwhelmed to feel like we could be successful with it. Now that we have learned the basics and have a decent flow of things it has made everything so seamless within our business.

my experience with Builder Prime has been pretty positive. It’s streamlined a lot of our processes, especially around lead tracking and project management. There’s a bit of a learning curve at the beginning, but once you get the hang of it, it really helps keep everything organized and running smoothly.