Housecall Pro vs. ServiceTitan: 2026 Comparison
Updated June 19, 2025 at 8:52 AM
Written by Laura Burgess
Content Analyst
Edited by Caroline Rousseau
Senior Editor
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- Introduction
- Comparison Snapshot
- Pricing Comparison
- Reviewers Perspective
- Key Features Comparison
- Bottom Line
- Other Popular Comparisons

Recent reviews mostly come from small businesses (98%) in the construction, consumer services, and facilities services industries.
Pros:
- Scheduling appointments
- Customer management
Cons:
- Mobile app limitations

Recent reviews mostly come from small businesses (92%), particularly in the construction, consumer services, and utilities industries.
Pros:
- Continuous updates
- User-friendly interface
Cons:
- High cost
- Feature limitations
3,044 verified reviews evaluated
194 features analyzed
36 integrations considered
Comparison Snapshot
Starting Price
$79.00
Starting Price
Pricing available upon request
Pricing Comparison
Starting Price
$79.00 / month
Basic
$79.00 / month
Essentials
$189.00 / month
MAX
$329.00 / month
Pricing available upon request
Starter
Pricing available upon request
Essentials
Pricing available upon request
The Works
Pricing available upon request
Our analysis of over 350 pricing reviews for Housecall Pro and ServiceTitan shows that both platforms offer value but suit different budgets and business types. Housecall Pro is praised for its free trial, affordability, flat-rate pricing, and flexible payment options, making it ideal for small, diverse service businesses. However, some report steep jumps in price when adding more than five users and minor data sync issues.
ServiceTitan rec...
eives mixed pricing feedback. Many note that the software's cost is justified by its extensive features, such as payment processing and finance options. Others cite the tool’s high-cost pricing plans, onboarding complexity, and added module fees as drawbacks. While Housecall Pro is favored for its budget-friendly plans, ServiceTitan is often chosen as an investment for its depth and scalability.
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Reviewers Perspective
Ease of Use
Housecall Pro Reviewers Rating
"Very easy to use, the user interface is clear..."
5.0
ServiceTitan Reviewers Rating
"…the functions and the interface work really great…"
3.0
Our analysis of Housecall Pro and ServiceTitan reviews shows that both are praised for their user-friendly design:
Housecall Pro
- The interface is described as intuitive, clear, and easy to navigate
- Works well on both desktop and mobile for managing jobs, teams, and locations
- Google Calendar sync and quick updates are appreciated
- However, some report mobile app crashes and a learning curve with visual features
ServiceTitan
-...
Value for Money
Housecall Pro Reviewers Rating
"Beautiful layout, works on Android and is pretty inexpensive…"
4.0
ServiceTitan Reviewers Rating
"they have programs to help…you, so you get the most value for your spending."
5.0
Our analysis of Housecall Pro and ServiceTitan reviews reveals differing views on value for money:
Housecall Pro
- Valued for its affordability and flexible pricing options, especially for small businesses
- Users like the inclusion of core features: scheduling, invoicing, payment processing, and customer management, in real time
- Appreciated for its budget-friendly flat-rate pricing, no per-user fees, and free trial
- Some cite conce...
Customer Support
Housecall Pro Reviewers Rating
"…amazing customer service team…there is always someone to respond to questions."
5.0
ServiceTitan Reviewers Rating
"I love all the capabilities, support and resources that Service Titan offers."
5.0
Our analysis of nearly 1,200 user reviews shows mixed experiences with customer support for both tools:
Housecall Pro
- Quick chat responses praised for speed and helpfulness
- A proactive support team helps users improve operations
- Support content, such as video tutorials, is seen as useful
- Some users report support delays and needing to explain issues multiple times
ServiceTitan
- Users highlight responsive chat and email sup...
Expert Analysis of Features
Scheduling
Housecall Pro Feature Rating
4.50 / 5
ServiceTitan Feature Rating
4.10 / 5
Both Housecall Pro and ServiceTitan are praised for offering intuitive scheduling tools, but they cater to different needs. Housecall Pro is valued for its ease of use across desktop and mobile platforms, helping users manage appointments, assign jobs, and visualize schedules in real time. Users highlight features such as automated reminders, although some would like stronger Google Calendar integration and notification settings.
ServiceTitan’s scheduling feature is noted for its flexibility and advanced customization. Users find it useful for technician routing, capacity planning, and managing multi-day jobs. The platform’s all-in-one structure helps coordinate scheduling with other business operations. Some users report frustrations with technician limits, integration with Google Calendar, and setup complexity. While both tools support scheduling functions, Housecall Pro is often favored for simplicity, whereas ServiceTitan is chosen for its depth and control.
Scheduling for Housecall Pro:
Our review analysis of Housecall Pro’s scheduling feature finds that 100% rated it as important or highly important. It is valued for its ease of use, real-time updates, and support for job assignments. Scheduling for ServiceTitan:
Among our scheduling feature reviews of ServiceTitan, 96% rated it as important or highly important. Users highlight its flexibility, job routing capabilities, and value in daily operations.
Mobile access
Housecall Pro Feature Rating
4.10 / 5
ServiceTitan Feature Rating
4.10 / 5
Housecall Pro and ServiceTitan are both recognized for their valuable mobile access features, which help technicians and field staff on the go. Housecall Pro users appreciate how the mobile app supports managing appointments, invoices and customer details remotely. While users find the app intuitive, they do mention that it could benefit from offering more features, as well as enhanced tablet support.
ServiceTitan’s mobile app is also highly regarded for enabling technicians to access data, take photos, and provide quotes on-site. It’s valued for its role in improving job and communication efficiency and receives praise for its reliability. That said, some reviewers express a need for improvements in offline capabilities and office-side access. Where Housecall Pro is seen as intuitive but needs more feature depth, ServiceTitan stands out for its dependability in the field.
Mobile access for Housecall Pro:
Our review analysis of Housecall Pro’s mobile access feature finds that 97% rated it as important or highly important. Users value it for enabling field staff to manage appointments, invoices, and customer details on the go, though some note room for improvement.
Mobile access for ServiceTitan:
Among our mobile access reviews of ServiceTitan, 95% rated this feature as important or highly important. It is praised for supporting on-site data access and offline use, though some suggest enhancing its office-side coordination.
Billing and invoicing
Housecall Pro Feature Rating
0.0 / 5
ServiceTitan Feature Rating
4.20 / 5
Housecall Pro and ServiceTitan both provide efficient billing and invoicing tools. Housecall Pro users value its ability to manage recurring invoices, track payments, and simplify collections. The feature is praised for speeding up payment processing and helping to reduce manual work. However, some users report limitations, such as the inability to automate late fees or make flexible invoice corrections.
Similarly, ServiceTitan’s billing and invoicing feature is appreciated for offering an integrated payment process, same-day invoicing, and customizable templates. Users find it essential for day-to-day operations and like how it reduces reliance on secondary apps. Some reviewers find the batching and export process cumbersome, noting that advanced accounting capabilities could further enhance the feature’s usability. While Housecall Pro stands out for simplicity and speed, ServiceTitan provides deeper functionality but may require more effort to navigate.
Billing and invoicing for Housecall Pro:
Our review analysis of Housecall Pro’s billing and invoicing feature finds that 100% rated it as important or highly important. It is appreciated for its efficiency in tracking payments, sending reminders, and managing recurring invoices.
Billing and invoicing for ServiceTitan:
Among our billing and invoicing reviews of ServiceTitan, 89% rated this feature as important or highly important. It is valued for same-day invoicing and customizable templates.
Bottom Line:
Housecall Pro is a user-friendly platform praised for its mobile app and fast onboarding. Its flat-rate pricing, real-time scheduling, and invoice tools help simplify daily service operations. While some note limitations in advanced features and customizations, others appreciate its flexibility, intuitive design, and quick setup.
ServiceTitan is an all-in-one platform geared toward larger teams needing advanced tools for operations, scheduling, and invoicing. It's appreciated for its automation capabilities, reporting depth, and mobile access. Despite a steeper learning curve and pricing concerns, the platform is favored for improving service operation workflows.
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Sources
Our independent and objective research is based on market demand signals along with analysis of our proprietary data, including product information, verified user reviews, and advisor conversations with buyers. We did not consider client status when selecting products in this list.
2.Product descriptions: In our descriptions of each featured product, we included the following details:
Most valued features: Our research team analyzed verified field service management software reviews on Software Advice to identify each product’s highest-rated features (among features with at least 5 reviews). We then summarized user sentiment using real reviews for each feature.
Review excerpts: Review excerpts are passages extracted from longer reviews written by verified reviewers. We obtain these excerpts by applying an algorithm that considers factors including, but not limited to, length, sentiment, topic coverage, and thematic relevance. Excerpts represent user opinion and do not represent the views of, nor constitute, an endorsement by Software Advice or its affiliates. Excerpts are trimmed for brevity.



