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BIK

Overview

BIK 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

BIK
BIK

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Pricing

Pricing available upon request

About BIK

BIK is an intelligent marketing platform which helps your brand to drive ROI with the power of conversations.

Re-imagine your customer journey where you can convert your social media conversation into revenues rather than spending millions on website optimisation.

Our major products are -

  1. Multichannel CRM - It comes with features like Live Interaction chat screen, Sentimental Analysis, supports Multimedia, End to End chat tracking
  • Access your entire Shopify catalogs on BIK CRM

  • Limit the access of CRM based upon the roles

  • Communicate with multichannel like Whatsapp, Gmail, Messenger, Instagram, Livechat, Google Business Manager

  1. Campaigns - Multichannel communication with Instagram, WhatsApp, Email and SMS, Pre-defined cohorts, Imported Shopify cohort, Advanced conversation insights.
  • Advanced Segment Builder to hyper personalise the messages

  • Interaction and channel based cohort to target your most engaged customer with the right channel.

  1. Chatbot - Customisable chatbot allowing users to search, browse, and checkout. A/B test Chat flows and Automations, Order Cancellations & Reasons,
  • Set up out of office messages when someone tries to reach out to an...
agent and no one is available. - Improve efficiency of your team/agents by use of quick replies, dynamic tags. 4) Instagram automation - Segment your customers based upon interactions, Set up chatbot automation for your DMs and convert your queries into customers. - Set up chatbot automation for your DMs and convert your queries into customers - Start conversations with the brands that mention your brand in their story - Instantly reply to comments on your Instagram chat - Redirect your website customers directly to your Instagram chats to resolve their queries, engage with your customers and convert them - Raise a ticket on your CRM tool for support queries raised on Instagram comments or chats - Redirect your Instagram/Facebook ad visitor to Instagram DM and convert them into your customers - Connect your Shopify store with your Instagram and showcase your product catalog on Instagram DM - Add Instagram Info to your Shopify customer Info and retarget them with FB/Instagram ads - Create QR codes and URLs for your Instagram chats and redirect your online and offline visitors directly to your Insta chat. - Build multichannel personalized conversations. Add email, sms, WhatsApp in the same flow and start your chat with no code. - Convert visitors through quizzes by redirecting them to DM and set up personalized reminders for visitors who clicked on your event. 5) Growth tools - Enabling Conversation insights as ads audience. - Conversational ads analysis. - 3+ Widgets to grow your subscriber base.

BIK Screenshots

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BIK Pricing and Plans

Free Trial
Free Version

Basic

Pricing available upon request

No plan information available

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    BIK Features

    • Popular features found in Email Marketing
      A/B Testing
      Autoresponders
      Campaign Analytics
      Campaign Scheduling
      CAN-SPAM Compliance
      Contact Management
      Customer Segmentation
      Email Tracking
      Event Triggered Actions
      Subscriber Management
      WYSIWYG Editor
    • More features of BIK
      Activity Dashboard
      API
      Appointment Scheduling
      Audience Targeting
      Campaign Management
      Campaign Segmentation
      Chatbot
      Chat/Messaging
      Communication Management
      Contact Database
      CRM
      Customer Database
      Customer Experience Management
      Customer Service Analytics
      Customizable Branding
      Data Import/Export
      Email Automation
      Group Messaging
      Lead Capture
      Lead Distribution
      Lead Management
      Lead Nurturing
      Lead Qualification
      Live Chat
      Multi-Channel Communication
      Multi-Channel Marketing
      One-to-One Messaging
      Product Recommendations
      Real-Time Analytics
      Real-time Conversations
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Reporting/Analytics
      Reporting & Statistics
      SMS Messaging
      Social Media Integration
      Surveys & Feedback
      Template Management
      Third-Party Integrations

    BIK User Reviews

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