Medallion 2026: Benefits, Features & Pricing

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Medallion

4.7

(9)

Pricing

Pricing available upon request

About Medallion

Medallion is the first solution built from the ground up for healthcare companies to streamline clinician operations – credentialing, ongoing monitoring, payer enrollment, state licensure, and more – through a single, unified platform.

Medallion Screenshots

Medallion Pricing and Plans

Starting price: Pricing available upon request

Free Trial

Free Version

Medallion Features

Popular features found in Credentialing
Document Management
Expiration Management
License Verification
Online Applications
Privileging
More features of Medallion
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
API
Application Management
Committee Management
Compliance Management
Compliance Tracking
Credential Management
Customizable Reports
Data Import/Export
Data Verification
Document Storage
Email Reminders
Enrollments/Onboarding
Monitoring
Physician Management
Progress Tracking
Real-Time Reporting
Reminders
Reporting & Statistics
Secure Data Storage
Self Service Portal
Task Management
Third-Party Integrations
Web Forms
Workflow Management

Medallion User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.7

Value for money

4.4

Customer support

4.6

Functionality

4.4

Irina S.

Verified reviewer

Mental Health Care

1001-5000 employees

Used daily for more than 2 years

Reviewed January 2025

Medallion review

It’s a good experience and we love our Customer success manager but there is still room for improvement

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All in one suite of services - credentialing, payer enrollment, licensing

Cons:

Lack of ability to customize profiles, reporting, credentialing files, data fields,

Reasons for choosing Medallion

All in one service platform gave us options for payer enrollment, credentialing, and licensing

Reasons for switching to Medallion

Needed to expand services to do more than Andros could provide at that time we were looking to switch

Vendor Response

Thanks for your feedback! We're glad you’re enjoying the all-in-one platform and your Customer Success Manager. We hear you on customization and are always working to improve flexibility. Appreciate you choosing Medallion! - Julie Hogan, SVP Account Management

Replied March 2025

Sean C.

Verified reviewer

Hospital & Health Care

11-50 employees

Used weekly for less than 2 years

Reviewed December 2024

Very stable and robust platform

I find the Medallion platform to be stable and our API connection hasn't failed to my knowledge. Support is easy to access though chat but it's difficult getting someone on the phone.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Although we don't use all the features within the Medallion platform the features we do use are easy to use and access. The interface is simple to navigate and I think we get a good value for the money.

Cons:

Our initial rollout was a bit clunky. Our physicians that already have an account on the platform under other healthcare systems have to use a unique email address for our account.

Vendor Response

Thanks for your feedback! Glad to hear the platform is stable and easy to use. We’re always working to improve rollout experiences and support accessibility. Appreciate you being a Medallion customer! - Julie Hogan, SVP Account Management

Replied March 2025

Jessica S.

Verified reviewer

Medical Practice

11-50 employees

Used weekly for less than 2 years

Reviewed December 2024

Ease of use

No issues, very easy to use, quick turn around on replies and status

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, staff are very responsive, quick replies.

Cons:

no complaints at this time, fast service

Vendor Response

Thanks for your review! We're glad you find Medallion easy to use and our team responsive. We appreciate your support! Julie Hogan, SVP Account Management

Replied March 2025

Anna F.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 6 months

Reviewed March 2024

Great Product for Delegated Credentialing Managment

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

If you have delegated credentialing or are planning on obtaining it for your organization Medallion is a must. They have automated many of the PSV verification and complete credentialing file quickly. Their committee management is easy to use and reportable.

Cons:

That they do not have a better self service option for companies that want to manage their own enrollments/tasks.

Reasons for switching to Medallion

Changed companies and switched to Medallion.

Vendor Response

Thanks for your feedback! We’re glad Medallion has streamlined your credentialing and committee management, and thank you for sharing your feedback on self-service options. Appreciate you being a Medallion customer! - Julie Hogan, SVP Account Management

Replied March 2025

Jennifer F.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 12 months

Reviewed March 2024

CVO Services

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Ease of application, quick replys from customer service. Fast turnaround of provider packets.

Cons:

CAQH pull doesn't pull all information over.

Vendor Response

Thank you for your feedback! We're glad to hear that you’re finding our application process seamless and that our customer service team is providing responsive support. We appreciate your note on the CAQH pull and we’re always looking for ways to optimize this process. If there’s anything more you'd like to share, we're happy to take feedback so we can continue to shape and enhance our workflows and offerings. Thanks for being a part of the Medallion community! - Julie Hogan, SVP Account Management

Replied March 2025

Sonrisa R.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 2 years

Reviewed October 2022

Valuable tool

[SENSITIVE CONTENT] have been very hands on and communicative with me and my team. They are always willing to share new features and answer questions, and have grown and improved in the time we have been with them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use for our clinicians and admins is key. Information sorting and clear steps in the credentialing process have been critical in streamlining our internal onboarding.

Cons:

Redundancy of documents (i.e. all license screenshot populate in the documents list when they could just stay in the license field). Finding documents is a bit hard because of this for providers whose licenses are constantly being verified on the back end

Vendor Response

Thanks for your feedback! We’re thrilled to hear that Medallion has helped streamline your onboarding process and that both your clinicians and admins find it easy to use. We also appreciate your note on document redundancy and searchability—efficiency is key, and we’re always looking for ways to enhance the provider experience. Glad to hear our team has been hands-on and communicative in supporting you. Thanks for being a valued Medallion customer!

Replied March 2025

Beth C.

Verified reviewer

Medical Practice

1001-5000 employees

Used daily for less than 12 months

Reviewed October 2022

Great customer service

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Any time we have an issue, a question or just a general inquiry, the Medallion staff is always quick to respond. We rarely have to wait for more than 24 hours, which is amazing.

Cons:

There isn't much that is lacking for our needs.

Vendor Response

Hi Beth, thanks for your review! We're so glad to hear you've had great interactions with our Customer Success team. Don't hesitate to reach out to them for anything in the future.

Replied October 2022

Brent B.

Verified reviewer

Medical Practice

2-10 employees

Used weekly for less than 12 months

Reviewed November 2023

Great company

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great platform, easy to use UI, excellent support staff

Cons:

Have not run into any issues with Medallion to report any cons

Vendor Response

Thanks for your feedback! We’re so glad to hear you’re enjoying the platform, finding the UI easy to use, and receiving excellent support from our team. We appreciate you being a Medallion customer!

Replied March 2025

Kit K.

Verified reviewer

Medical Practice

51-200 employees

Used daily for less than 6 months

Reviewed October 2022

5 Stars!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Onboarding was quick and easy, platform is very user friendly, and the support team have been fantastic to work with.

Cons:

I have not been able to identify a con yet. Medallion is our second credentialing vendor and they have exceeded expectations.

Vendor Response

Thanks for your feedback! We’re delighted to hear that your onboarding experience was smooth, the platform is user-friendly, and our support team has been good to work with. We appreciate you being a valued Medallion customer!

Replied March 2025

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