1 million+ businesses helped. Get advice
Get Free Advice
Home

/

Distribution CRM Software

/

ActiveCampaign vs SugarCRM

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.
Updated February 20, 2026

ActiveCampaign vs SugarCRM: Which is best for you?

Talk to a human
Advice from pros
Custom shortlist of 3-5 products
CTA Compare
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$15.00

per month

$19.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
See all
Product Screenshot
See all
Top Rated
  Features
Customer Database
4.78
Drip Campaigns
4.73
Client Management
4.71
See All
Lead Capture
4.54
Campaign Management
4.33
Contact Database
4.26
See All
Integrations
Aimtell
Aimtell
Act!
Act!
CustomBooks
CustomBooks
See All
Salesforce Marketing Cloud Account Engagement
Salesforce Marketing Cloud Account Engagement
LiveOps
LiveOps
Zendesk Suite
Zendesk Suite
See All
Pros / Cons
  • To create sales operations data reports and tracking of multiple web visitors through ActiveCampaign is excellent and the data integration tools are very responsive.
  • My website was integrated so this could be done. But upon testing this automation, over and over again, even when someone fulfilled the actual goal, it did not register in the automation...
Read more
  • With lead management and marketing automation features, we have all what we need for a marketing solution of its class.
  • open source could be buggy this is the old drupal days lmao!
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.2/ 5
3.7/ 5
Value for Money
Highest performing feature
in the comparison
4.3/ 5
3.8/ 5
Customer Support
Highest performing feature
in the comparison
4.4/ 5
3.7/ 5
Functionality
Highest performing feature
in the comparison
4.5/ 5
3.8/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad