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Josh P.
Advisor, 7 years
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Updated February 9, 2026
Bigin by Zoho CRM vs EngageBay CRM: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$7.00
per year
$14.99
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
For Startups
4.83
For Small Businesses
4.72
CRM
4.71
See All
Real-time Consumer-facing Chat
4.89
Subscriber Management
4.86
Client Management
4.83
See All
Integrations
See All
See All
Pros / Cons
- Fast, clean pipeline view; effortless lead capture from email/web forms; the Gmail add-on saves time; tasks and reminders keep our team consistent; mobile app is reliable at events.
- Limited advanced features compared to full-scale CRMs like Zoho CRM or Salesforce (may not suit very large enterprises).
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- Email marketing has been successful in getting things out, and the way it's laid out to view open-rate, delivery rate, and clicks is very helpful, I will not lie.
- The main downside so far is that EngageBay CRM can feel a bit overwhelming at first, especially when trying to navigate all the different modules and settings as a new user.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.5/ 5
Value for Money
4.7/ 5
4.7/ 5
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Functionality
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
