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BoomTown vs Follow Up Boss

Updated February 10, 2026

BoomTown vs Follow Up Boss: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$1,000.00

per month

$69.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Social Media Integration
4.50
Task Management
4.36
Segmentation
4.18
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Contact Management
4.68
Lead Management
4.54
Calendar Management
4.17
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Integrations
ActiveCampaign
ActiveCampaign
AdRoll
AdRoll
BombBomb
BombBomb
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Pros / Cons
  • What I like about BoomTown is how powerful it is for lead generation and follow-up, with great CRM tools that help me stay organized and responsive.
  • customer service is abysmal - never return calls, and when I scheduled zoom meetings to address my issues, they never showed up.
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  • The best CRM tool is the one you use properly — I just need to commit more time to exploring features and implementing them to support my business growth.
  • The tagging system wasn't reliable within the platform.
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Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Value for Money
4.1/ 5
Highest performing feature
in the comparison
4.2/ 5
Customer Support
Highest performing feature
in the comparison
4.5/ 5
4.4/ 5
Functionality
Highest performing feature
in the comparison
4.4/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2022
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad