Best Customer Engagement Software of 2026 - Page 12
Updated April 24, 2025 at 2:35 PM
Written by Supriya Deka
Market Research Specialist
Edited by Caroline Rousseau
Senior Editor
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Empower Marketing Strategy with Ternair's Comprehensive Data and Automation Solutions Ternair seamlessly consolidates data, unl...Read more about Ternair

Twixor EnCaps is a conversational AI platform that allows businesses to deliver app-like chat experiences over messaging channel...Read more about Twixor

Wrench.ai is an AI-powered customer data platform that helps businesses automate enrichment, research, customer insights, firmo...Read more about Wrench.ai

CrowdPower is the a cloud-based customer engagement tool for SaaS products. Users are given the tools to set up simple "if this,...Read more about CrowdPower

Touchpoint MX – a Kiwi-built marketing automation platform that unites email, SMS, surveys, and loyalty in one secure ISO 27001-...Read more about Touchpoint MX

journy.io is an AI-powered platform that helps businesses bring all the product data together in one place and automate engageme...Read more about journy.io

Quidget is a no-code AI platform built to handle up to 80% of Tier-1 customer inquiries, giving you a fast, efficient way to pro...Read more about Quidget

SightMill is a cloud-based survey management solution designed to help businesses create and conduct net promoter score (NPS) su...Read more about SightMill

Heyday by Hootsuite is artificial intelligence (AI) powered, all-in-one chat solution for ecommerce, support and marketing teams...Read more about Heyday

BotPenguin is a generative no-code AI agent platform that automates customer engagement across 6+ channels like WhatsApp, Instag...Read more about BotPenguin

Customers expect sleek, seamless service - think Apple-level ease and efficiency. Unfortunately, many brands still rely on the ...Read more about Dyrect

INSIDE is a live chat solution designed to help businesses in eCommerce, retail, travel, government and finance sectors connect ...Read more about INSIDE

Aimtell is a cloud-based customer experience solution, which lets businesses enhance visitor engagement by sending push notifica...Read more about Aimtell

MarfeelPress is a WordPress Plugin that allows publishers to optimize every stage of the mobile experience. It helps businesses ...Read more about MarfeelPress

Guest Suite is a local marketing platform designed to help businesses manage online visibility and customer feedback. It central...Read more about Guest Suite

LIMITED OFFER ON NOW: GET 25% OFF Disciple empowers creators, founders and changemakers to build independent communities on a p...Read more about Disciple
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easiware is a customer service software that enables brands to streamline customer interactions by consolidating customer inform...Read more about easiware
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Adobe Journey Optimizer is a leading customer engagement solution, enabling brands to orchestrate and deliver personalized custo...Read more about Adobe Journey Optimizer

Airkit is a Digital CX Automation builder for your most important customer interactions, wherever they happen. Our enterprise-gr...Read more about Airkit

Appgain is a Customer Engagement solution that helps businesses with marketing in an All-in-One tool. The software can be deploy...Read more about Appgain

BSPK is a clienteling solution that has been designed to help sales teams create a seamless blend of online and offline experien...Read more about BSPK

DVSAnalytics Encore Workforce Optimization is a cloud-based service designed to enhance employee performance and efficiency, del...Read more about DVSAnalytics Workforce Optimization

Experia is a cloud customer engagement platform connecting digital and social accounts into one application for quick and effici...Read more about Experia

Flowcode is a leading QR code provider that enables fast, secure, and easy contactless connections between brands and consumers....Read more about Flowcode

Glia is an omnichannel customer engagement platform that helps financial institutions connect with customers through text messag...Read more about Glia

