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Josh P.
Advisor, 7 years
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Updated January 29, 2026
EngageBay CRM vs Pipedrive: Which is best for you?
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Advice from pros
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$14.99
per month
$19.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Real-time Consumer-facing Chat
4.89
Subscriber Management
4.86
Client Management
4.83
See All
Activity Tracking
4.85
Calendar Sync
4.68
Transcripts/Chat History
4.67
See All
Integrations
See All
See All
Pros / Cons
- Email marketing has been successful in getting things out, and the way it's laid out to view open-rate, delivery rate, and clicks is very helpful, I will not lie.
- The main downside so far is that EngageBay CRM can feel a bit overwhelming at first, especially when trying to navigate all the different modules and settings as a new user.
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- really like that it offers an easy interface with customizable pipelines, fast onboarding, good reporting tools, mobile accessibility, and seamless integration with email and calendar.
- Pipedrive lacks advanced marketing automation and native email campaign tools, requiring integrations for full-funnel execution.
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Ease-of-Use
4.5/ 5
4.5/ 5
Value for Money
Highest performing feature
in the comparison
4.7/ 5in the comparison
4.4/ 5
Customer Support
Highest performing feature
in the comparison
4.8/ 5in the comparison
4.4/ 5
Functionality
Highest performing feature
in the comparison
4.6/ 5in the comparison
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
