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Josh P.
Advisor, 7 years
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Updated January 28, 2026
Front vs HubSpot Service Hub: Which is best for you?
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Advice from pros
Custom shortlist of 3-5 vendors
55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$25.00
per month
$20.00
per month
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Calendar Management
5.0
Real-Time Monitoring
5.0
Collaboration Tools
4.95
See All
Real-Time Notifications
4.75
Contact Database
4.70
Support Ticket Management
4.62
See All
Integrations
See All
See All
Pros / Cons
- It's consistency across browsers and devices, making applications accessible on desktops, mobile devices, and tablets.
- It relies a lot on complex rules to send different emails to different views, but the filters don't reliably work which ends up creating issues for the core use case of the product
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- I no longer have to switch between multiple tools, and having all customer data (emails, chats, tickets) in one dashboard makes my work much easier.
- I find the interface to be a bit messy but that's my personal preference.
Read more
Ease-of-Use
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.4/ 5
Value for Money
4.2/ 5
4.2/ 5
Customer Support
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5in the comparison
Functionality
Highest performing feature
in the comparison
4.4/ 5in the comparison
4.1/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
FrontRunners 2026
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
