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HelpCrunch vs LiveAgent: Which is best for you?
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Features
- marketing features like proactive chat and emails, they help us engage the traffic on website and send seasonal promo campaigns, having all data about prospects in one system.
- The analytics aren't very intuitive, and accessing certain metrics requires hovering over options, which isn’t always convenint.
- Live agent is a great platform for our company since we sale products on e-commerce platform and promote our websites at various social media platforms what live agent does is to make our communication easy with our customers.
- It is a bit hard to edit a table because there is no option to delete rows or columns.
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Recommendations
