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Helpjuice vs KnowledgeOwl: Which is best for you?
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and Demo
Features
- The customer support team is typically responsive and able to help us quickly find solutions to issues or updates we need to make.
- Additionally, there is a limit on how many keywords can be added to an article which makes it difficult for us to make improvements on our search analytics.
- This has been a game changer for our SaaS company, we have leaned into the KB as being our primary source for self serve help and we have definitely seen an impact in the number of ticket requests we receive.
- Two users cannot edit at the same time, and if one is editing then the other cannot see their changes until the article is saved.
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