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HubSpot Service Hub vs Userpilot

Updated December 22, 2025

HubSpot Service Hub vs Userpilot: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$20.00

per month

$249.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Real-Time Notifications
4.75
Contact Database
4.70
Support Ticket Management
4.62
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See All
Integrations
Intercom
Intercom
WooCommerce
WooCommerce
OptinMonster
OptinMonster
See All
See All
Pros / Cons
  • I no longer have to switch between multiple tools, and having all customer data (emails, chats, tickets) in one dashboard makes my work much easier.
  • I find the interface to be a bit messy but that's my personal preference.
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  • Can be even more customizable and leverage from AI technologies to help you create better experiencesCould add more templates and during the creation of flows helps you providing best practices and suggestions to improveAnalytics could bring more insights of what is a good result and what is a bad result and how to improve
  • Sometimes I noticed when you create flows on Userpilot the interface hangs and takes time to load, this also few a times eats up the RAM too.
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Ease-of-Use
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Value for Money
4.2/ 5
Highest performing feature
in the comparison
4.7/ 5
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5
Functionality
4.1/ 5
Highest performing feature
in the comparison
4.6/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2026
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad