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JivoChat vs LiveChat

Updated January 29, 2026

JivoChat vs LiveChat: Which is best for you?

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Custom shortlist of 3-5 vendors
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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$19.00

per year

$24.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Chat/Messaging
4.78
Offline Form
4.38
Real-time Consumer-facing Chat
4.36
See All
Visual Analytics
5.0
Real-Time Chat
5.0
Multi-Language
4.88
See All
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Pros / Cons
  • The tool is faster and easy to integrate on a website with HTML code in the footer of the website, and you get chatting with clients right away, I like live preview of the messages which help me to see messages of the user before they even send hence resolving their issues faster
  • Not very customizable, less features than other modern chat providers, less integrations, etc.
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  • We like using LiveChat because it offers online access to a team both via various devices, which ensures we can respond to clients on the move.
  • The system disconnects on its own without any warning, incoming client chat requests are not notified, and messages are missed entirely.
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Ease-of-Use
Highest performing feature
in the comparison
4.7/ 5
4.6/ 5
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.5/ 5
Customer Support
4.5/ 5
Highest performing feature
in the comparison
4.6/ 5
Functionality
4.5/ 5
4.5/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2024
FrontRunners 2025
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad