SysAid vs TeamSupport: Which is best for you?

SysAid tracks client assets in-depth, it has project management, live chat, and version control, and the security features are reassuring.

This new Cloud environment and Spaces UI feels like an abandoned project that the leadership team just has not been able to call a failure and rollback yet. Either finish it or nix it.

Live livechat feature and and how it allows me to organize customer tickets and tasks to improve customer service.

The user interface sometimes felt a bit dated or clunky — especially when you’re navigating lots of tickets or complex filters.