vcita 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

vcita

4.4

(289)

Pricing

Starting at $35.00 per month

About vcita

vcita is a cloud-based, all-in-one business management solution designed especially for service-based micro and small businesses. Entrepreneurs and small business owners from different industries use vcita to manage their time, money, clients and marketing, all from one place.

From collecting payments to managing clients, scheduling appointments to sharing documents and much more, vcita has all a business needs to organize and grow the organization. Using vcita, businesses can discover new opportunities for growth, extend the brand, drive more clients to engage and deliver unparalleled, personalized services.

vcita Screenshots

vcita Pricing and Plans

Starting price: $35.00 per month

Free Trial

Free Version

Kickstart

$35.00

flat rate, per month

Plan includes:

100 Monthly SMS Credit – Inside US
20 Monthly SMS Credit – Outside US
Set-up & Installation Session (45 Min.): 150$ / Per Session
Square
Zoom Integration

Business

$65.00

usage based, per month

Plan includes:

250 Monthly SMS Credit – Inside US
5000 Campaign Recipients
50 Monthly SMS Credit – Outside US
Email + Phone Support

Platinum

$110.00

usage based, per month

Plan includes:

10000 Campaign Recipients
250 Monthly SMS Credit – Inside US
50 Monthly SMS Credit – Outside US
Google Analytics
Secure Client Portal
SMS Notifications & Reminders
Two-Way Texting With Clients

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vcita Features

Popular features found in Appointment Scheduling
Appointment Management
Automated Scheduling
Calendar Management
Client Database
Group Scheduling
Mobile Access
Online Payments
Recurring Appointments
Reporting & Statistics
More features of vcita
2-Way Messaging
Access Controls/Permissions
Accounting
ACH Payment Processing
Activities Booking
Activity Dashboard
AI Copilot
Alerts/Notifications
API
Appointment Scheduling
Attendance Tracking
Automated Responses
Autoresponders
Availability Management
Batch Processing
Billing & Invoicing
Billing Portal
Bill Payment
Booking Management
Booking Notes
Business Card/Badge Scanning
Business Coaching
Calendar/Reminder System
Calendar Sync
Campaign Management
Campaign Scheduling
Candidate Profiles
Care Summaries
Case Management
Channel Management
Chat/Messaging
Class Management
Class Registration
Class Scheduling
Click Tracking
Client Management
Client Portal
Client Profiles
Clinical Notes
Collaboration Tools
Color Codes/Icons
Commenting/Notes
Communication Management
Confirmations/Reminders
Contact Database
Contact Management
Content Management
Credit Card Management
Credit Card Processing
CRM
CRM Integration
Customer Database
Customer Engagement
Customer History
Customer Management
Customer Mobile App
Customer Statements
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Invoices
Customizable Reports
Customizable Templates
Dashboard
Data Import/Export
Data Security
Debit/Credit Card Processing
Dental Practice Management
Dispatch Management
Document Management
Document Storage
Drip Campaigns
Due Date Tracking
Electronic Payments
Electronic Signature
Email Campaign Management
Email Management
Email Marketing
Email Reminders
Email Templates
Email Tracking
Employee Management
Employee Scheduling
EMR/EHR
Enrollment Confirmation
Estimating
Event Calendar
Event Management
Event Scheduling
Event Triggered Actions
Exercise Library
Facility Scheduling
Faculty/Staff Management
File Management
File Sharing
File Storage
Financial Management
Fitness Plan
For Accountants
For Barbershops
For Carpet Cleaners
For Chiropractors
For Dance Studios
For Field Service
For Group Therapy
For Gyms
For Handyman Industry
For Healthcare
For iPad Devices
For Mac Devices
For Medical Purposes
For Medical Spas
For Mental/Behavioral Health
For Physical Therapy
For Plumbing Industry
For Real Estate
For Salons and Spas
For Small Businesses
For Startups
For Yoga/Pilates Studios
GDPR Compliance
Generative AI
Gift Card Management
Group Registration
Group Reservations
Healthcare Compliance
HIPAA Compliant
Hourly Billing
HR Management
Image Library
In-Person Payments
In-person Trainer
Intake Management
Interaction Tracking
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Job Management
Job Scheduling
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Qualification
Lesson Notes
Life Coaching
List Management
Live Chat
Loyalty Program
Maintenance Scheduling
Marketing Automation
Mass Texting
Medical Billing
Meeting Management
Member Management
Membership Management
Message Personalization
Messaging
Mobile Alerts
Mobile App
Mobile Coupons
Mobile Optimization
Mobile Payments
Multi-Channel Communication
Multi-Channel Marketing
Multi-Currency
Multi-Language
Multi-Location
Multi-Period Recurring Billing
Multi-Physician
Multiple Payment Options
Multiple User Accounts
Multi-Provider Practice
No-Show Tracking
Nutrition Program
Onboarding
On Call Scheduling
One-to-One Messaging
Online Booking
Online Classes
Online Invoicing
Online Registration
Online Scheduling
Online Trainer
Parent Portal
Parent/Student Portal
Partial Payments
Patient Communications
Patient Engagement
Patient Intake

vcita Integrations

Google Calendar

Integration rated 4.4 from 10 reviews

Google Analytics 360

Zapier

GoDaddy Website Builder

Duda

QuickBooks Online

See all 22 integrations

vcita User Reviews

Overall Rating

4.4

Ratings Breakdown

65%

23%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.2

Functionality

4.2

Andrew B.

Verified reviewer

Hospitality

11-50 employees

Used daily for more than 2 years

Review source

Reviewed January 2026

Excellent scheduling features, with lots of different tools to increase sales

We've used this software for over 4 years now and it has added new beneficial features as we've gone along. It has helped us see a much larger percentage of direct online bookings from customers since we've begun to use it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It has lots of helpful auto features which allow you to maximise income streams. The multi calendar option also allows our business to offer a variety of different activities at the same time to manage capacity levels. The overall price for this if paid yearly is very reasonable for the functions offered.

Cons:

The only element we'd like to see is the ability to book multiple people into one activity rather than needing to do a person by person. This would be an option for a dropdown menu of some type. However this is manageable as we've found suitable ways around this that doesn't impact our customers.

Courtney P.

Verified reviewer

Education Management

2-10 employees

Used daily for more than 2 years

Reviewed January 2026

Great value for small consulting business

Overall great value for small business. I love all the tools that are available to help support many of the functions of our business. There has been great customer service and they listen to our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is perfect for a small, growing business of consultants. Lots of features such as marketing and reporting that helps guide our decisions. The customer service has been outstanding and listens to our concerns and makes updates as possible to help support us better. The calendar integration is great so we do not have to keep switching back and forth between personal and Vcita calendars. Love the client portals that give a sense of security for document management and a level of autonomy for clients to see invoices, pay invoices, and schedule services. The program is very straightforward with a small learning curve but is great for mobile or desktop applications. Truly is a good value for the money.

Cons:

While there is great team collaboration, the dashboard is visible to all levels of the organization. Not all staff need the tools for reporting and seeing sales information for the business if not applicable to their positions.

Reasons for choosing vcita

Ease of function and more options for things like reporting and scheduling

Dalia B.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for less than 12 months

Review source

Reviewed October 2019

Great platform

Previously 4

Love the CRM and being able to have all info under one umbrella. Easy to use

Ratings Breakdown

Ease of use

Value for money

Previously 2

Customer support

Previously 4

Functionality

Pros:

The CRM The payment and invoicing feature

Cons:

1-The limitation with the PayPal automation, as I cannot specify which service I am automating in zapier 2-the layout of the emails coming from the platform with coding, doesn't look very high level

Olga W.

Verified reviewer

Alternative Medicine

Self-Employed

Used daily for more than 2 years

Reviewed January 2026

Wellness provider

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've had vcita for several years now and appreciate the comprehensive services they offer besides just the basic booking platform. I transitioned from a different system because I needed extras like being able to sell packages (vs single services), offer occasional discount codes, communicate with clients privately while keeping all the communication in the same place to refer to for later. I also like being able to send out e-newsletters and have an AI feature to help me polish my messages and give suggestions with integrated call to action buttons. And lastly, it gives multiple integrated ways to collect payments and issue automatic receipts that has my branding on everything.

Cons:

Currently there's still no automated new client intake forms that is as smooth as a couple of other platforms I had seen. I hope it happens in the future though. I do have a workaround for it, so it's not a dealbreaker but I hope to see an ability to automatically ask all my new clients to complete a few required forms and automatically remind them if they haven't yet completed them before their first appointment (such as Jane app).

Reasons for switching to vcita

needed a more comprehensive resource with additional features

Deidra T.

Verified reviewer

Individual & Family Services

2-10 employees

Used daily for less than 2 years

Reviewed January 2026

Affordable option that really offers everything you could need

The customer service has been fantastic. Very knowledgeable and helpful. Timely as well. I will continue to use vcita as long as we can.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the way the calendar works really makes sense to me. It has a lot of great options for marketing but also for the overall organization of the platform.

Cons:

There are small glitches here and there. Overall, I really wish we could make outbound calls with our assigned business phone number. That would be a game changer for us. We also have issues with the tipping option for invoices sporadically, and I do wish we could confirm appointments for clients in cases where they tell us directly rather than through the automated system.

Reasons for choosing vcita

cheaper but also offered all the features I wanted. I liked the way the calendar worked.

Margaret J.

Verified reviewer

Education Management

Self-Employed

Used weekly for less than 12 months

Reviewed January 2026

Great program, depending on what you are using it for

Overall, I find it to be a useful platform for scheduling courses. The dashboard is easy to navigate and it is easy to share links to allow others to register as well. Vcita is a useful platform for single person registration.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really appreciate the ability to coordinate the schedule with other schedules. I also appreciate that I can see conflicts from my personal calendar and visa versa. The platform is easy to navigate.

Cons:

I wish it was easier for people to schedule groups or appointments without me first placing it on the calendar and sharing the link. I also wish people could sign up more than one person with on email address, as that is a challenge when a parent is attempting to sign two children up for a class. I also wish it allowed clients to choose from open times to schedule for a group

Reasons for choosing vcita

Enrollware has a hefty monthly fee and as a new business, I do not have stable income to make that worth while.

Lee P.

Verified reviewer

Sports

Self-Employed

Used daily for more than 2 years

Reviewed January 2026

VCITA SCHEDULE

Overall I feel that Vcita makes it easier for me, but the key factor is that it makes it better for the students that take lessons from me. There are a few tweaks that I believe would make it better that once the student has paid for a package - they can click to where it allows them to schedule a lesson without a payment link attached. Maybe I am missing something.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Vcita makes my scheduling simple for all my students and sending out marketing. Also allows my students to pay online especially when pay once they book a time.

Cons:

I wish that we have access to the better marketing tools as this make my advertising better. I feel that this make it better value.

Joe W.

Verified reviewer

Health, Wellness and Fitness

Self-Employed

Used daily for more than 2 years

Reviewed January 2026

Vcita is invaluable to my business

I've been using Vcita for four years now, and it is really a rock-solid application that is invaluable to my coaching and my business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I love about it is the fact that it brings everything together. All aspects of my coaching I can handle through Vcita, and I love the fact that they're always upgrading and improving the services

Cons:

Sometimes, the calendar still takes a while to load. This is the same for desktop, iPad, and phone.

David S.

Verified reviewer

Professional Training & Coaching

2-10 employees

Used daily for more than 2 years

Reviewed January 2026

Vcita the best business partner.

Vcita is a powerful platform for us small businesses and they have been a joy too work with and I'm excited when new features go live. They are always updating and enhancing our experiences.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Vcita took away most of my anxiety around how to best to communicate with my clients. They allowed the user experience to become a white glove experience.

Cons:

I like the least the way I have to set up my packages. I recently uploaded new packages and the amount had to match what I already had for itemized items. It was not the best experience. Ii had to go back and change costs of services to match the packages. I should be able to set my prices the wya I see it.

ethan m.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed January 2026

worked well for a customers and for user interface

we have used it for years for our home business and it has helped us keep up with customer's, ease for scheduling for them and contact/follow-up

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

value for money, customer capture, ease of setup is good and being able to make changes on the fly to adapt to market/compliance shifts

Cons:

adding simple things costs money, basic is basic but effective if you keep up with customers, but overall it works well for getting customer's scheduled and informed

Showing 1 - 10 of 289 Reviews

See All Reviews