Quadient Impress 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Quadient Impress

4.4

(12)

Pricing

Starting at $9.99 per month

About Quadient Impress

Impress by Quadient is a cloud-based multi-channel mail management solution designed to automate the entire mail management process with intelligent barcodes and centralized document management. Impress can easily filter, group, and combine statements, EOBs, invoices, purchase orders, and other mail deliverables designed for delivery via email or other channels.

Impress is designed to centralize all mail communication for outsourced delivery or e-delivery. Impress secures sensitive communication by adding unique barcodes to each document, ensuring customers only receive their documents.

Quadient Impress Screenshots

Quadient Impress Pricing and Plans

Starting price: $9.99 per month

Free Trial

Free Version

Basic

$9.99

usage based, per month

No plan information available

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Quadient Impress Features

Popular features found in Document Management
Access Controls/Permissions
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Classification
Document Editing
Document Generation
Electronic Signature
File Conversion
File Sharing
Third-Party Integrations
Version Control
More features of Quadient Impress
Activity Dashboard
Activity Tracking
API
Approval Process Control
Audit Trail
Batch Communications
CASS Certified
Communication Management
Contact Database
Credit Card Processing
Customer Database
Customizable Branding
Customizable Invoices
Customizable Reports
Customizable Templates
Data Import/Export
Document Automation
Document Capture
Document Management
Document Review
Document Storage
Document Templates
Drag & Drop
Duplicate Management
Forms Management
Intelligent Mail Support
Job Management
Mailer Templates
Mailing Services Integration
Multi-Channel Communication
Multi-Currency
Multi-Language
NCOALink Processing
On-Demand Communications
PAVE Certified Presorting
Payment Processing
Personalization
Printing Services Integration
Print Management
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Search/Filter
Secure Data Storage
SMS Messaging
SSL Security
Template Management
Workflow Management

Quadient Impress Integrations

DocuWare

Docusign

Quadient Impress User Reviews

Overall Rating

4.4

Ratings Breakdown

58%

33%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.3

Functionality

4.3

Jacob B.

Verified reviewer

Health, Wellness and Fitness

201-500 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

Quadient Impress: Very specialized, impressive, and helpful service

Customer Service has been incredible, getting the system setup initially and fixing any issues we've encountered in a timely manner. Since it was setup, it has been mostly set-and-forget. It just works.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its ability to merge multiple PDFs into a single large PDF of an impressively small size, the barcoding that can be done for USPS presort bulk mail, and the automatic generation of cover pages.

Cons:

The user interface is much too complex for our mailroom staff. They often disable production unknowingly. Is has improved slightly recently, but I would love to have a much simpler interface for our mailroom staff to use.

Ashley F.

Verified reviewer

Construction

11-50 employees

Used weekly for free trial

Review source

Reviewed June 2023

Great Product and Service!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Quadient is a great service! All of the tools, like customizable invoices/reports have bene very useful in our company. With a change of people it is easy to keep organized!

Cons:

Quadient is a great service and worth the money; However, the price is expensive compared to other companies.

Rosie D.

Verified reviewer

Wholesale

51-200 employees

Used other for less than 6 months

Review source

Reviewed December 2020

Has potential

Like I mentioned above, I still have not been able to use the service that I'm being billed for monthly. I have had to run the contracted service along with machine rentals because I still have to do it myself in office. I believe the service has potential I just haven't experienced it yet.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to queue up large number of prints and be able to track it.

Cons:

I have had the service for over 2 months now and we have not been able to get help to setup our normal statements run that we send out monthly to our customers. It appears the setup and membership team were motivated to have us sign up however the after service has been poor.

Reasons for choosing Quadient Impress

We were already working with the company renting machines.

Reasons for switching to Quadient Impress

Wanted to out source the stuffing and mailing portion of our monthly statement runs.

Vendor Response

Rosie, we're so sorry you've encountered issues with your monthly statement setup. We want to make this right for you. Tracy, our Customer Success Manager, will reach out to you right away. - The Quadient Team

Replied January 2021

Cameron M.

Verified reviewer

Marketing and Advertising

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2021

If you have Impress Automate, you have no accounting burden and you can breathe a sigh of relief!

Almost all the essential things you need for your accounting transactions are in one platform.. And the convenience of having easy access to it is priceless.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software makes my daily accounting work very easy. I love the ability to manage our invoices in use while controlling the expenses of our business. Good solution for billing and maintenance of basic accounts. I also liked that it has good mobile compatibility which helps get things done quickly and easily. Impress Automate handles every aspect of my company's finances. This product makes it easy for you to create estimates and invoices, capture invoices and expenses, and monitor business health. The multi-user feature allows the business to track expenses and movement of funds between departments and business teams. I use this product to get rid of my accounting burden and it does not let me down, it is a solution for me.

Cons:

I did not encounter any aspect that I did not like, I am very satisfied with the service I received.

Sandy M.

Verified reviewer

Law Practice

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed July 2023

Quadient streamlined our needs

We have been able to save costs on supplies, reduced our copier demand, and postage meter needs. Support staff was able to be reduced by more than half saving on costs and benefits

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Before Quadient, our mass mailings were done in-house and took several individuals to complete the process. We now do not have to worry about machine breakdowns, manpower, and security.

Cons:

A better billing invoice would be nice which could breakdown each mailout with the total itemized for each

Troy W.

Verified reviewer

Hospital & Health Care

10000+ employees

Used daily for less than 2 years

Review source

Reviewed May 2021

Useful but at Times Frustrating

Overall my experience is ok as it does a lot of processing, both in terms of what's done (information taken off cover pages, barcodes added for stuffing), and how many files it processes.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This is useful for file/document processing, including adding and removing content on pages, but also combining files as well.

Cons:

Older versions used to have a 'Quality Tool' in which you could give an input file and see how it's processed and why, but it seems to have been removed from the latest version of Impress Automate (v1.2).

Alexandria T.

Verified reviewer

Legal Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed July 2023

Document Generation

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of how to operate the software to assist in our firm's mailing schedule.

Cons:

At this time, the is no down sides to this software.

Mike M.

Verified reviewer

Wholesale

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed September 2023

Credit Depramtment Manager

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and helps streamline month-end closings. Integration with our existing business smoothly.

Cons:

Our company had multiple issues with the envelope inserter.

Richard C.

Verified reviewer

Industrial Automation

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed December 2020

Great Solution

We mostly use this in our AP group to mail certain invoices. Also used throughout our general office mailings too.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The process of integration was very straightforward once we got out IT group and the integration team at Quadient on the same page. It is a big time saver for us to have this system in place. Our AP group has much more time available to them now.

Cons:

I don't think there are any 'cons' that we can immediately identify. We are happy so far.

Jessica P.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2020

Very “impress”ed

Great overall

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like the way that this program operates in general. Really gets done everything I need very easily. It’s very simple to understand how to change the documents around if necessary. I also love how undeliverable addresses are removed and it saves my company money on postage and supplies.

Cons:

How long it took to get it going and also the battle I had to fight in order to get training on how to use it, but now since we are over that hill everything is fine so far

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