ReminderCall.com 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ReminderCall.com

4.7

(168)

Pricing

Starting at $15.50 per month

About ReminderCall.com

ReminderCall.com is a cloud-based solution designed to help medical practitioners send automated appointment reminders and confirmations to patients via text messages, calls and emails. The HIPAA-compliant platform allows businesses to receive customer responses via emails and view them on a centralized dashboard.

Stakeholders can use the built-in scheduler to set up automated texts and call reminders in various voices or languages. Features of ReminderCall.com include appointment scheduling, PCI DSS compliant review, calendar management, secure socket layer (SSL) encryption, voice recognition, reporting and more. Additionally, the platform enables healthcare providers to communicate with patients in adherence to applicable state and federal laws/regulations.

ReminderCall.com facilitates integration with several third-party applications such as iClinic, 123Pet, Accuro, Acuity, MDSynergy, MedicsElite, Microsoft Outlook, TrakNet, Vericle, WoundExpert, Genesis Best Chiropractic and more. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.

ReminderCall.com Screenshots

ReminderCall.com Pricing and Plans

Starting price: $15.50 per month

Free Trial

Free Version

Standard

$15.50

flat rate, per month

Plan includes:

Dedicated Phone Number
Confirmations
2-Way SMS
HIPAA Compliance
Unlimited Calendars
Live Support
Enhanced Security

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ReminderCall.com Features

Popular features found in Appointment Reminder
Appointment Scheduling
Calendar Sync
Call Reminders
Customizable Templates
Payment Reminders
Recurring Appointments
Rescheduling
Self Service Portal
SMS Messaging
Two-Way Communication
More features of ReminderCall.com
Alerts/Notifications
API
Batch Communications
Chat/Messaging
Compliance Management
Confirmations/Reminders
Contact Database
CRM
Customizable Branding
Email Management
Email Reminders
HIPAA Compliant
Interaction Tracking
IVR
Multi-Channel Communication
Multi-Language
On-Demand Communications
Personalization
SMS Reminders
Template Management
Third-Party Integrations

ReminderCall.com Integrations

RevolutionEHR

AdvancedMD for Mental Health

DaySmart Pet

Calendly

Acuity Scheduling

Microsoft Outlook

See all 23 integrations

ReminderCall.com User Reviews

Overall Rating

4.7

Ratings Breakdown

77%

20%

Secondary Ratings

Ease of Use

4.8

Value for money

4.8

Customer support

4.8

Functionality

4.6

Skyler G.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed July 2018

A great integrated reminder service that helps ensure return visits.

Patient's really appreciate this as an option in my clinic. It helps them remember their appointments and it helps me ensure followup visits. I can also text a patient at any time through the website which is a great feature as some people prefer texting to a phone call. It also helps us to keep our scheduling in order as people are more likely to let us know if they are going to be late or miss their appointment. I really appreciate that it is integrated into my software. Once they are opted in, all I have to do is schedule normally and they receive their notifications.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate that the reminder software is integrated into my EHR scheduler and once the option is checked, I no longer need to set up a separate reminder for my patients. Once they are on the schedule, if they have opted in to reminders, it automatically sends them the reminder. This has helped tremendously with missed appointments. I also like that a patient can text back the number if their schedule has changed or they need to cancel their appointment. I can then reply back to them via text, through Remindercall's website. It makes rescheduling quick and easy.

Cons:

My only dislike is the layout of the website that they use. It is not terrible but it could be cleaned up and perhaps be a bit more intuitive. It is not difficult to use and it functions well though.

Vendor Response

Hi Skyler, thank you so much for taking the time to write this review. We are very pleased that the service is helping you communicate with your patients. You are right, our user interface could use some updating. We've been in the business for a while and it is starting to show. We are currently testing a brand new user interface which we hope to release by the end of 2018, so keep your eyes peeled. :)

Replied July 2018

Kevin R.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2021

Great reminder system for healthcare professionals

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Software is reliable, easy to reply with patients, like the confirmation feature of reminders, easy to contact customer service.

Cons:

Limited characters on text message. I would like to ability to have a longer text be sent or break it up into two text messages.

Reasons for switching to ReminderCall.com

Company was bought by ChiroTouch and we weren't pleased with their platform.

Vendor Response

Hi Kevin! Great news... you can now send text messages that are up to 1,600 characters long. Please check your Dashboard for more information--or call our team for a live walkthrough, support is always included with your account. Thanks for the great review!

Replied November 2021

Ashley P.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

My ReminderCall Experiences

If our patients don't get their reminders, they don't show a lot of times. I know most of the time the responsibility needs to fall on the patient to remember their own appts but regardless, it does not help matters when the system is not working properly and the only way to get it fixed is to email or phone someone in another part of the country and have them fix it, I cannot do it myself which is frustrating.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

That I don't have to do anything for the reminders to go out, the computer does it all.

Cons:

That you have to phone or email someone to fix the issues, you cannot do it yourself. Ex. if my reminders don't go out today (automatically), I have to reach out to ReminderCall and ask them to manually send them. Sometimes this does not even get a chance to happen because I have no idea that my reminders did not go out until the next day when my report tells me that. Also, I cannot send long texts, I have to send multiple messages sometimes. My system is not compatible with the advanced system or something to upgrade to the larger message options.

Reasons for choosing ReminderCall.com

At the time, the price seemed best and the ability for ReminderCall to be able to work with my scheduling program was a plus. Now though, we pay alot of money for a very simple service. We should be paying a standard monthly fee, not have it fluctuate based on how many messages we send out. That also though would not please me, when my messages dont get sent and I would be charged anyway, whereas now, if they dont send, I dont get charged, which is great. So maybe there isn't a happy medium solution there...

Vendor Response

Thank you Ashley! It sounds like you're having unusual connectivity difficulty. We will be reaching out to you to investigate and also to set up a better warning alert for you in your settings.

Replied May 2022

Simon N.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed October 2020

Simpel and reliable services

ReminderSMS help us send out SMS reminder services to reduce our appointment missing rate, in addition to our phone reminders.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's simple and lightweight, and configurable to different appointment types Reliable services, and pay per use price plan

Cons:

It lacks of email reminder features, which would be another great complementary feature.

Reasons for choosing ReminderCall.com

It fits to our initial service and budget requirement

Vendor Response

Hello Simon, Thank you for taking the time to write a review. We're so glad to hear that you are enjoying the service and that we fit into your budget. We do offer email reminders. Please let us know what type of email features you'd like us to add. Thank you!

Replied November 2021

Jason W.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Great Product that I would Recommend

Cheaper and more reliable than other previous text reminder software we used.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer service always fixes any issues, when there rarely are issues.

Cons:

Sending manual texts via the website can be cumbersome.

Reasons for choosing ReminderCall.com

N/A

Reasons for switching to ReminderCall.com

Their service was unreliable and more expensive.

Vendor Response

Hi Jason, Thank you for taking the time to write about your experience. I'm so glad our service is making your life a little easier. Thanks again!

Replied December 2019

Verified

Reviewer

Individual & Family Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Does what I want.

I have saved a great deal of money and time having people be reminded of their appointments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that I can use the software for the feature I want without having to use the other features.

Cons:

I don't like that clients often get confused and respond to the text reminder number rather than my main number like it instructs them to.

Reasons for choosing ReminderCall.com

Vendor Response

Hello, we're so glad the software is working for you. If you need any assistance changing your instructions, please give us a call. Live technical support is always included! Thank you for sharing your experience.

Replied September 2021

Madhawa C.

Verified reviewer

Medical Devices

51-200 employees

Used daily for more than 2 years

Review source

Reviewed September 2019

Best Reminding product ever

we use that in our private clinic. we can remind the patients through the application.automatic text messages send to the patients before 1 day to the appointment.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Its very easy to use and the customer service is very good.its save our time and also the money.it have automated reminding option to the people who get service from us. automated text message system is very effective

Cons:

There is a problem with the voice mail reading through the product.and some time customer service agents get longer time to fix the problems.except that there is nothing to say about the product.

Vendor Response

Hi Madhawa, Thank you for the great review. I would like to find out more about the issue you are describing in your second paragraph. It sounds like maybe something needs to be fine-tuned in your settings. Expect a call from our Customer Support Team to help you with this. Thanks again!

Replied September 2019

Verified

Reviewer

Medical Practice

10000+ employees

Used daily for more than 2 years

Review source

Reviewed October 2019

No need to worry about appointment

Trusted software to get reminders during our busy life style and reminders done by This software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Best way to remind appointment. The software text us the appointment and remind it. So don’t worry to memorize daily. It done by this software. Easy to set up them and easy to use software. so this is save my lot of time .

Cons:

I haven’t any complaints and I don’t get any least thing to note down hear about ReminderCall software.

Vendor Response

Thank you for taking the time to give us your feedback. We're so glad the ReminderCall software helps make your job a bit easier. We appreciate your continued patronage. Thanks again!

Replied October 2019

Eric H.

Verified reviewer

Marketing and Advertising

201-500 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

Easy and Straight foward

Great to work with. Easy to use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The fact that it was so simple to set up. I launch tons of programs for my company and this is one of the smoothest implementations with the help of ReminderCalls account reps. Huge shout out to the reps!

Cons:

While the website is completely functional the design and presentation can use a little more work. It didn't hamper any

Reasons for choosing ReminderCall.com

Just want we needed.

Vendor Response

Hi Eric, Thank you for the great feedback. I'm so glad that you had such an easy implementation. I passed on your shout-out to the technical support team--what a great way to start a busy Monday! You are right that our User Interface is a bit dated. We are launching Rev 2 this year, with a brand new and better organized interface. I hope you will enjoy the new look and feel. Let us know!--Again, thank you for taking the time to write this.

Replied May 2019

Kevin M.

Verified reviewer

Individual & Family Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed August 2018

Great to have something that works with Google Calendar

It is great to have clients notify 2 days prior to their appointment especially if they forgot the appointment and need to reschedule.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The supportive friendly people at Remindercall have made all the difference in adopting this helpful feature. Many of my clients ask for and value the reminder.

Cons:

There was a bit of an initial setup issue because of the Canadian location of my company but Remindercall ironed that out.

Vendor Response

Thank you so much for your feedback--comments like these allow us to continue to provide a great service. I'm glad the system is working for you!

Replied September 2018

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