DebtView 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

DebtView

4.4

(21)

Pricing

Starting at £75.00 per month

About DebtView

DebtView is a cloud-based debt collection solution designed by collections professionals to provide cost-effective enterprise-level functionality to every business. DebtView is easy to learn and simple to use with an intuitive design and agent-friendly screens.

The software is suitable for any business looking to collect debts, whether first-party or third-party collections. If you are currently outsourcing your debt collection, DebtView is a low cost, low-risk way to save money and potentially improve recovery rates. There are no hardware requirements and no set-up fees. You pay monthly for the number of users required and can cancel at any time. Some of our customers use DebtView as a challenger to their outsourcing partners.

Primary features include case management, workflow automation, instalment plans, arrears monitoring, linked cases/instalment plans, multi-channel communications, external mail house integration, commission and fee administration, and Interest calculation (including LPCDA), Litigation and High Court enforcement.

At the heart of the system is the automated workflow. Depending on your strategy requirements, you can build an unlimited number of workflows usin...

DebtView Screenshots

DebtView Pricing and Plans

Starting price: £75.00 per month

Free Trial

Free Version

Basic

£75.00

per user, per month

No plan information available

DebtView Features

Popular features found in Debt Collection
Automated Notices
Client Management
Compliance Management
Contact Management
Credit Reporting
Electronic Payments
In-House Collections
Multiple User Accounts
Real-Time Reporting
Transaction Management
Workflow Management
More features of DebtView
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Automated Scheduling
Business Process Automation
Callback Scheduling
Collection Agencies
Commission Management
Credit Card Processing
Customizable Templates
Data Import/Export
Email Templates
Historical Reporting
Monitoring
Multi-Channel Communication
Multi-Currency
Multiple Payment Options
Partial Payments
Payment Collection
Payment Plans
Real-Time Updates
Reminders
Reporting & Statistics
Search/Filter
Template Management
Third-Party Integrations
User Management

DebtView User Reviews

Overall Rating

4.4

Ratings Breakdown

38%

62%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.8

Functionality

4.1

Have you used DebtView and would like to share your experience with others?

Verified

Reviewer

Financial Services

2-10 employees

Used daily for less than 12 months

Reviewed July 2023

Growing Debt Recovery Business Looking For A Solution - DebtView More Than Delivered

It's been a real pleasure. As a relatively new business, I was initially a little bit reluctant to look for a solution mainly down to keeping costs under control. But I can honestly say, I wouldn't look back now. Our business has grown tremendously over the last 6-12 months and it simply wouldn't have been possible without a solution like DebtView. The platform allows us to scale up very efficiently, and I am really impressed so far.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Initially I was impressed with the price. This fitted with our budget as a smaller/start up collection agency, and when I looked under the hood I realised that this was something that would be future proof as our business grew. I was not looking for the cheapest option at the time, but I wanted bang for my buck. The team at DebtView made the whole onboarding process very easy for me. They are responsive to any questions I have, and address system update requests promptly. I can honestly say I have been very impressed by DebtView. The amount of time this has saved me has been well worth the money thus far, and I feel as if I only really scratch the surface on it's capabilities. DebtView seems to have plenty more to offer us as our business continues to grow.

Cons:

Occasionally things seem a little bit long winded when it comes to customising certain aspects of the system, but this is complete nit-picking. Thankfully I am quite technically minded, so I can often resolve any customisations myself. But in the event that I am unsure, the DebtView team are ultra responsive and are always happy to help.

Reasons for choosing DebtView

Low costImpressive capabilitiesResponsive & pro-active team

Oliver R.

Verified reviewer

Banking

11-50 employees

Used daily for less than 2 years

Reviewed May 2025

DebtView User Review

Positive overall and our experience is still improving as we bring more of the functionality online. Our next step is to utilise more of the automation available within the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Flexibility, customisation, reporting functionality and support from the DebtView team.

Cons:

You get out what you put in so the flexibility and customisation means an initial time cost setting the system up to best suit your needs.

Reasons for switching to DebtView

Security, functionality and ability to audit.

Marin K.

Verified reviewer

Research

201-500 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

A good program

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-It was easy to use this program and quick trainings for new people possible -good overview for the cases -instalment plants was good organized -workflow was working good

Cons:

-reports was a bit of a mess - a lot of stocked cases

Vendor Response

Hi Marin, Many thanks for taking the time to write this review. Customer feedback is very important to us. We will look into the reporting issues you mentioned.

Replied June 2022

Graeme M.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Reviewed May 2025

Consistently Reliable with Exceptional Customer Care

We have been using DebtView for over eight years and genuinely cannot imagine operating without it. Both Mark and, more recently, Ian have consistently provided outstanding support, often at very short notice. Their patience and dedication, even with the smallest of issues, have been greatly appreciated. We look forward to continuing our strong partnership for many years to come.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the system’s greatest strengths is its simplicity. It is exceptionally user-friendly, accommodating users of all experience levels. Its seamless compatibility with other systems we utilize has made it an indispensable tool in our operations. Without a doubt, it has played a pivotal role in our continued success.

Cons:

While the system is integral to our daily operations, there have been occasional issues following updates. However, these instances have been rare and promptly resolved upon reporting.

Heather M.

Verified reviewer

Business Supplies and Equipment

2-10 employees

Used daily for less than 2 years

Reviewed April 2025

Debt View CRM - Indigo -First Class Company

Our experience has been first class, the Team are always on hand to answer even the smallest query. The developers are always open to suggestions and constantly strive to improve and introduce new processes. Very professional and a pleasure to do business with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We introduced this CRM product into our business almost 2 years ago now it has been an intergal part of elevating our business processes. The automation allows has allowed us to increase outputs by adding various means of automated communications. Our Clients are seeing the benefits too with an uplift in recovery outcomes!

Cons:

As with any business the demands of the CRM is constantly evolving to meet changing needs. There have been alot of upgrades and changes and we are still learning everything the system has to offer.

Chris G.

Verified reviewer

Legal Services

51-200 employees

Used weekly for less than 2 years

Reviewed April 2025

Redeuce the workload of chasing debts

Application has dropped into our business seemlessly and given more time for other work

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly dashboard and ease of use. initial setup was also very easy

Cons:

Not currently experienced any negatives of the system it just works!

Louis E.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

DebtView Software

We have been very happy with DebtView over the past 6 years and would recommend the product to small to medium sized debt recovery firms.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

From the outset we found DebtView easy to use and importantly - simple to train new staff on using the product. Over the past 6 years of using DebtView we have seen ongoing development and improvements around integration with APIs, outbound communications, payment plan management and the ability to hold extensive evidence relating to debt cases. With a high degree of automation DebtView enabled us to build our business up and currently load and process around 4,500 debt recovery cases per week with a comparatively small team of staff.

Cons:

Financial accounting on remittances to clients and daily reconciliation of funds are manual at present, however we were given access to extract data and build processes outside of the system to track client funds. It would be useful if integration existed with accounting software through the output of journals for client remittances and invoicing to clients, the data for which resides within DebtView.

Reasons for choosing DebtView

Not applicable

Vendor Response

Louis, thanks very much for the positive review. Customer feedback is critical to us and we really appreciate you taking the time to submit this. We understand your concerns about the lack of out of the box integration with accounting packages and this is something that we will pass on to our development team to look into.

Replied June 2022

Tracey S.

Verified reviewer

Government Relations

11-50 employees

Used daily for less than 12 months

Reviewed July 2023

Working Together gets the best results

Great to work with, flexible, adaptable and willing to listen to what I wanted from the system, worked well with my colleague in setting up the system. I would recommend Debt View.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of the system, the functionality of the Debt View - customer service from [sensitive content hidden] has been great, we have had some issues that we have found, and these have been dealt with very quickly and either a work around or a fix has been done

Cons:

So far nothing is missing, everything I have asked for has been achieved either almost immediately or confirmation that is in the development plan and will be available in due course

Lowri R.

Verified reviewer

Insurance

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed June 2022

Lowri Reed - Review

Overall my experience with Debt View has been very positive. I've only worked with [SENSITIVE CONTENT] for a short while (just over a year) after taking over from our previous system coordinator however whenever I've put in a request both [SENSITIVE CONTENT] have been great prioritising tickets and making sure they are delivering the best change possible.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've always found Debt View very easy to navigate especially when it comes to new starters. Feedback from our team members has always been very positive. One of the most recent features I've liked most about the software is the 'Easy Query' facility. It's been very useful to find out some important information regarding our files.

Cons:

One of things we've wanted within the software is the ability to customise user experienced based on reports and sanctions. It's been difficult to manage the team based on users not being able to access reports without having access to all reports.

Anja J.

Verified reviewer

Retail

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2022

Easy to Use

DebtView has been very beneficial to use as it makes customer data easily accessible and offers great debt collection solutions. Its layout is simple and easy to navigate, it is easy to manage several cases at a time, and it offers various case management options.

Ratings Breakdown

Ease of use

Functionality

Pros:

DebtView is very easy to navigate and its features are straight-forward. It is also great you can create templates, link cases, duplicate comments, and create payment plans that are automatically calculated for you.

Cons:

Some cases would get stuck in a workflow. It was also unfortunate that prompts would disappear after some time so that there would be no way going back to those cases if one was not able to look at it before the prompt expired.

Vendor Response

Thanks very much for taking the time to write this review Anja. Your feedback is invaluable to us and we really appreciate it. Regarding the expiry of prompts, this is a configuration setting that can be changed by your system administrator. It's about finding a balance between the number of open items and number of operators available to deal with them in the required timeframe. If you need any help or advice with this, please don't hesitate to contact our customer services team through the usual channels.

Replied June 2022

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