Paydoff 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Paydoff

4.8

(13)

Pricing

Pricing available upon request

About Paydoff

Paydit is an automated collections engagement platform that helps businesses utilize artificial intelligence and machine learning capabilities to streamline past-due account collections. The software caters to financial services, healthcare, utilities, municipalities, and government agencies looking to optimize debt collection operations.

Paydit offers an omnichannel communication suite, enabling managers to engage past-due consumers. The platform lets administrators deliver personalized outreach across channels via text, email, voice, and a self-service online portal. Teams can utilize its machine learning functionality to analyze each consumer interaction and optimize messages and strategies over time.

The platform provides repayment options, including text-to-pay, payment plans, and a full-time self-service portal. Fully integrated compliance monitoring functionality allows operators to ensure collection activities adhere to evolving industry regulations. Additionally, Paydit enables professionals to consolidate features, data, and support into a single platform that integrates with existing tools and services.

Paydoff Screenshots

Paydoff Pricing and Plans

Starting price: $1.00

Free Trial

Free Version

Basic

$1.00

per feature

No plan information available

Paydoff Features

Popular features found in Debt Collection
Automated Notices
Client Management
Compliance Management
Contact Management
Credit Reporting
Electronic Payments
In-House Collections
Multiple User Accounts
Real-Time Reporting
Transaction Management
Workflow Management
More features of Paydoff
Activity Dashboard
Activity Tracking
API
Auto-Dialer
Collection Agencies
Credit Card Processing
Customizable Templates
Data Import/Export
Email Templates
Historical Reporting
Monitoring
Multi-Channel Communication
Multiple Payment Options
Partial Payments
Payment Collection
Payment Plans
Real-Time Analytics
Real-Time Updates
Reminders
Reporting & Statistics
Search/Filter
Self Service Portal
Template Management
Third-Party Integrations
User Management

Paydoff User Reviews

Overall Rating

4.8

Ratings Breakdown

77%

23%

Secondary Ratings

Ease of Use

4.9

Value for money

4.9

Customer support

5.0

Functionality

4.7

Have you used Paydoff and would like to share your experience with others?

Dominic Q.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2023

Great Automated Collections Solution

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easily customizable automated collections solution which utilizes multiple communication channels to maximize collections rates.

Cons:

Initially there were some limitations with customizing certain features, however, these have since been resolved.

Hillary V.

Verified reviewer

Law Practice

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2024

Makes collections easy for consumers and creditors

From the sales experience to operations, the knowledge and responsiveness of the representatives was excellent. Proactive electronic communication and use of an interactive payment negotiation portal was new to us. The Paydit representatives took the time to patiently educated us and provide all the information we needed. The results are exciting to watch and it is clear the product will pay for itself.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The strategies for when and which Email templates to send have proven to be effective in terms of the percentage of Emails that are actually opened by consumers and the level of response. Consumers' activity can be tracked from receipt of Email through access to and activity on the portal. The reports and analytics are insightful and easy to access. The ability to draft our own templates and make certain modifications to the site, along with the flexibility to set client specific payment parameters on was critical. We also like the ability to develop our own manual campaigns. Consumers can set up a payment arrangement that suits their needs without ever having to talk to a collection agent. On top of all that, the product is reasonably priced.

Cons:

It can be difficult to view templates in a holistic manner with the data populated. In ability to track the results of manual campaigns separately from the overall results.

Natalie D.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2024

Pleasantly Surprised

Honestly, I've been pleasantly surprised. I was fairly skeptical that it would work to bring in as much as a live agent on a consistent basis but I stand corrected. It has been a good steady stream of payments equal to one of the agents and without the overhead. Customers seems to appreciate it (basically appreciate not having to talk to someone and being able to take care of business at odd hours) and amazingly it has even driven some inbound traffic to the call centers. If you do not have a system to easily take online payments and negotiate with your customers, Paydit makes it very easy to implement and manage.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Paydit has created another path for customers to make payments 24/7 on their own schedule. It has been easy for customers to adopt and use.

Cons:

We had some initial challenges with the integration. The handling for some of the payments did not meet our internal requirements but the team worked with us closely to make the system modifications needed to bring the process in line with our internal compliance processes. It took a bit longer than we would have hoped but it's been a completely smooth process since going live.

Jamie R.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed June 2024

Amazing Platform

I love how easy the platform is to use for both our company and the consumers. Also how helpful and knowledgeable the support staff is.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

So many consumers today do not want to speak on the phone. Paydit gives them the ability to view their account and negotiate payments without having to speak to an agent. Paydit has helped us reach these consumers that otherwise would not answer a phone call.

Cons:

I wish there was a way to export reports from Paydit to allow us to use the data strategically.

John K.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

24/7/365 Automated Recovery

We have been a client of Paydit for over 6 years now and the product has and continues to grow tremendously. Paydit has allowed us to grow client and account base without the need to grow staff at the same pace. The volume that resolves monthly within the portal is equivalent to the recovery rate of about 10+ FTE.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When we first vetted different payment portals the main reason we decided to go with Paydit was the ease of integration with our SQL environment and the overall ability The portal has provided 24/7/365 repayment options for consumers without the need for a human agent and has the ability to perform full negotiations with a consumer via self serve.

Cons:

When we started with the product over 6 years ago there were several items that did not meet functional needs for the collection industry and we spent the first year or two working with the team to develop alternative solutions however majority of those fixes have been built into the core platform and are no longer gaps.

amy c.

Verified reviewer

Financial Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2023

Amazing Support Team and Platform for Collections

Wonderful, it was very refreshing to work with a support staff that was so invested in their product. This has been a very profitable platform for are company and Paydit is always evolving.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Paydit has allowed us the make contact with more consumers, Alot of consumer today do not want to speak to a live person this Platform gives them the ability to negotiate the terms of repayment without speaking to a live representative. The support staff is incredible they are always available to answer any questions and help out.

Cons:

I would like to be able to export the data from the platform to an excel spreadsheet so we could manage it easier and if a customer needs to change a date of a payment they are unable to do so on the platform.

Cliff M.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2023

Great product

It has been a great experience. We have generated money on old accounts that haven't been touched in years and or consumers that would never answer a phone call or letter.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It sends thousands of messages and automates all of the correspondence. Their support has been excellent also.

Cons:

initially it was difficult to create the campaigns but since i started they have created templates that make transmission of the data much easier.

Skip H.

Verified reviewer

Financial Services

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2023

Pay Dit review

Pay Dit has been great to work with and I appreciate the support staff. We are now working on a custom application for another business that we operate.

Ratings Breakdown

Ease of use

Functionality

Pros:

The support staff has been out standing. The electronic payment system has been very helpful and profitable to our business.

Cons:

Would like to have a quicker ROI. Would like to be able to see what is scheduled for the day.

Matt M.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Great Product & Great Team!

Paydit has allowed us the ability to reach more consumers each month. It offers the consumers the ability to setup arrangements that work for both them & our clients. Being able to offer multiple payment options through different channels of communication has improved our collections & our overall consumer experience. [SENSITIVE CONTENT] & the team at Paydit have been an absolute pleasure to work with.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Paydit allows us the ability to offer an additional channel of interaction with consumers. Many consumers today appreciate the ability to setup their own arrangements, on their own time & Paydit makes this possible.

Cons:

The ability to differentiate initial logins & repeat logins. The need to manually cancel arrangements when consumers want to alter a payment date or an amount.

Vendor Response

Hello Matt, Thank you for your time completing that review. We really appreciate your support!

Replied September 2021

Scott S.

Verified reviewer

Banking

51-200 employees

Used daily for less than 12 months

Review source

Reviewed July 2022

Great Resource for collections