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CareStack 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

CareStack
CareStack
4.8
(181)

Pricing

Starting at $698.00 per month

About CareStack

CareStack is a dental software that helps build meaningful relationships with patients. The platform enables dentists to create and manage patient lists, send automated and scheduled email campaigns, schedule follow-up appointments, and capture patient phone numbers. The intelligent scheduler lets institutions set popup reminders and automatically reschedule appointments for patients that forgot or missed their appointment.

CareStack allows physicians to save time on regular tasks that are done repeatedly using the automated scheduling system which reminds and reschedules for you. It helps speed up documentation with a dashboard featuring charts to show appointment activity by day of the week, weekend activity, and more. The platform is HIPAA compliant so all records are safe from unauthorized access.

CareStack Screenshots

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CareStack Pricing and Plans

Starting price: $698.00 per month
Free Trial
Free Version

Basic

$698.00

per user, per month

No plan information available

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    CareStack Features

    • Popular features found in Dental
      Calendar Management
      Charting
      Claims Management
      Client Management
      Client Portal
      Confirmations/Reminders
      E-Prescribing
      HIPAA Compliant
      Imaging and X-rays
      Medical Billing
      Patient Records Management
      Treatment Planning
    • More features of CareStack
      Access Controls/Permissions
      Activity Dashboard
      Activity Tracking
      Alerts/Escalation
      Alerts/Notifications
      Annotations
      API
      Appointment Management
      Automated Scheduling
      Availability Management
      Billing & Invoicing
      Booking Management
      Communication Management
      Comparison View
      Customer Database
      Customer History
      Customizable Reports
      Customizable Templates
      Data Synchronization
      Dental Practice Management
      Document Imaging
      Document Management
      Document Storage
      Document Templates
      Drag & Drop
      Electronic Payments
      Email Reminders
      EMR/EHR
      For Dental Practices
      Inventory Management
      Live Chat
      Multi-Location
      Orthodontic Charting
      Patient Communications
      Patient Management
      Patient Portal
      Periodontal Charting
      Progress Notes
      Progress Tracking
      Records Management
      Referral Tracking
      Registration Management
      Reminders
      Reporting & Statistics
      Role-Based Permissions
      Scheduled/Automated Reports
      Scheduling
      Self Service Portal
      SMS Messaging
      SSL Security
      Third-Party Integrations
      User Management
      Voice Capture
      Web Forms

    CareStack Integrations

    SOTA Cloud
    SOTA Cloud
    Integration rated 4.7 from 17 reviews
    DoseSpot
    DoseSpot
    Integration rated 4.8 from 17 reviews
    Plivo
    Plivo
    RingCX
    RingCX
    Apteryx XVWeb
    Apteryx XVWeb
    LogMeIn
    LogMeIn

    See all 7 integrations

    CareStack User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    83%

    4

    14%

    3

    2%

    2

    1%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.6

    Value for money

    4.7

    Customer support

    4.8

    Functionality

    4.7

    Vidmantas's profile

    Vidmantas G.

    Verified reviewer

    Mental Health Care

    2-10 employees

    Used daily for less than 2 years

    Review source

    Reviewed November 2025

    Innovated software

    5

    Overall, CareStack software is reliable, easy to use, and backed by great support that keeps improving.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Easy metric tracking – helps monitor key practice data efficiently. Simplified billing – makes the billing process clear and straightforward. Excellent support team – quick, knowledgeable, and responsive assistance. Continuous improvement – frequent updates and enhancements to the software. Customizable features – ability to tailor certain tools to fit your office’s specific needs.
    Cons:
    When we first started using CareStack, there were a few things that took some time to get used to, and a couple of minor issues that we noticed early on. However, the CareStack team was very responsive — they listened to our feedback and made updates and improvements quickly. Those initial concerns have since been fixed, so at this point, we really don’t have any major issues with the software.

    Reasons for choosing CareStack

    Dentrix reports was not customizable and sometimes not very accurate, also was not compatible with a lot of different additional programs

    Reasons for switching to CareStack

    Didn’t have enough features what the dental management software would help to provide best service to the patient

    Read More

    BL

    Bethany L.

    Verified reviewer

    Medical Practice

    11-50 employees

    Used daily for less than 6 months

    Reviewed February 2026

    Strong Implementation, Strong Software

    5

    Our office implemented CareStack at the beginning of this year as part of our search for a true all-in-one practice management system that could streamline both the patient and team experience. Now that we are transitioning out of the implementation phase, our team has nothing but positive things to say about the experience. Throughout our transition away from our previous PMS, the CareStack implementation team, specifically [sensitive content hidden] was exceptional. They guided us through every step of the process and made what could have been an overwhelming transition feel organized, supported, and manageable. Their knowledge, responsiveness, and attention to detail gave us a great deal of confidence in our decision to move forward with CareStack. As expected with any major technology change, there were some hiccups along the way, but the team handled each one with professionalism, patience, and care. We had no shortage of questions, and support was always timely and thorough. If someone couldn’t immediately assist us, they quickly connected us with the right person and ensured we were guided in the right direction. We also truly valued their workflow recommendations. We took their suggestions seriously, implemented them into our processes, and have already seen how well they support the day-to-day flow of our office. It’s clear they know the software inside and out and genuinely want their clients to succeed. When it comes to the software itself, we are extremely pleased with what CareStack allows us to do clinically, administratively, and from a patient-experience standpoint. Choosing a new PMS is a big decision, and we feel confident that CareStack was the right choice for our practice.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    CareStack is truly an all-in-1 software for dental offices, everything we could possibly need is in CareStack. Also, their support is always accessible and responsive - following through with all requests.
    Cons:
    No option for unlimited outbound SMS / email messaging. With an office our scale, unlimited would be something we could benefit from.

    Reasons for choosing CareStack

    Previous experience using carestack and very pleased with it. Other products didn't have all the functionalities without needing a 3rd party

    Reasons for switching to CareStack

    Outdated, not cloud-based, reliant on server.

    Read More

    AA

    Autumn A.

    Verified reviewer

    Hospital & Health Care

    2-10 employees

    Used daily for less than 12 months

    Reviewed September 2024

    Carestack Review

    3

    It has been a long process for sure. I would not do it again if I had a choice.

    Ratings Breakdown

    1
    Ease of use
    2
    Value for money
    5
    Customer support
    3
    Functionality
    icon
    Pros:
    If I have an issue, they try every way possible to fix it immediately.
    Cons:
    Very difficult to understand in the beginning. Too many steps to do one thing.

    Reasons for switching to CareStack

    It was not our choice. Our boss switched his other offices and we had to do the same.

    Read More

    PF

    Penny F.

    Verified reviewer

    Hospital & Health Care

    201-500 employees

    Used daily for more than 2 years

    Review source

    Reviewed February 2026

    carestack 1

    5

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I have been working with CareStack for over 4 years, and the team is amazing—very professional and knowledgeable. The PMS offers comprehensive systems that enable practices to grow both internally and externally, making it an excellent solution for DSOs.
    Cons:
    While no software is perfect, CareStack's responsive team ensures that any issues can be fixed or enhanced. This partnership approach allows both the PMS and dental practice to grow together.

    Reasons for choosing CareStack

    The Team in Carestack and system that had all requirements I need for our Dso

    Reasons for switching to CareStack

    cloud base system, was more indicated for our Dso

    Read More

    LA

    Lan A.

    Verified reviewer

    Health, Wellness and Fitness

    2-10 employees

    Used daily for less than 6 months

    Review source

    Reviewed December 2025

    Carestack is the BEST!!!

    5

    Carestack grew on me over time. It is my 5th software so I have experience with many. I have to say it is one of my favorite softwares to use and is super easy to use. The training and onboarding team is the absolute BEST!!!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    CareStack is a great option for cloud based software. We converted from Eaglesoft. The training process was great and the entire CS team was very responsive. The best part were the trainers. Huge shout out to [sensitive content hidden] (from VoiceStack.) They were in essence an extension of our team and super patient and kind with all of our questions and training needs. I couldn’t have asked for a better team and I’ll miss them the most!! Carestack definitely grew on me and the software is built to anticipate ans address the needs of dental professionals to truly aid in the success of the practice.
    Cons:
    There are some aspects that are set within the software from the backend. I wish there would be some availability to customize those aspects to enhance user experience.

    Reasons for choosing CareStack

    Carestack had the best reviews so we went with it

    Reasons for switching to CareStack

    We wanted a cloudbased software that was all in one.

    Read More

    MS

    Manuel S.

    Verified reviewer

    Health, Wellness and Fitness

    51-200 employees

    Used daily for less than 12 months

    Review source

    Reviewed January 2026

    Great Experience

    5

    We use CareStack across 9 Pediatric Dental Centers, and the experience has been very positive. The support team is proactive, responsive, and solution-oriented. The platform is fast, stable, and continuously improving. A solid PMS for multi-location practices.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Outstanding customer service, fast and stable platform, and a team that listens. CareStack is very open to making changes and improvements to better support real practice needs. Managing 9 pediatric dental locations requires reliability, and the system consistently delivers.
    Cons:
    Like any robust platform, there is a learning curve at the beginning, but the support team makes the transition smooth.

    Reasons for switching to CareStack

    We needed a Cloud Reliable platform and Carestack was the best option

    Read More

    TS

    Tara S.

    Verified reviewer

    Hospital & Health Care

    2-10 employees

    Used daily for less than 12 months

    Reviewed January 2026

    Thumbs up to CareStack

    5

    My overall experience with CareStack was alot better then expected. The team really does make the change over easy.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    What I like most about CareStack is [sensitive content hidden]! He was amazing whenever I need help he was always there to Help. I also like how everything is in one system and pretty easy to navigate.
    Cons:
    My least favorite thing about CareStack is attaching documents to claims. I feel there should be an easier way to attaches files.

    Reasons for switching to CareStack

    We switched to CareStack to have everything in one.

    Read More

    TR

    Teresa R.

    Verified reviewer

    Hospital & Health Care

    11-50 employees

    Used daily for less than 6 months

    Reviewed February 2026

    They thought of EVERYTHING!

    5

    From start to finish everyone involved was professional, caring and experienced. I highly recommend ALL dental offices to make the switch to Carestack!

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    They seem to have thought of EVERYTHING! Love how everything is linked and it allows you to go from the ledger to an ins pymt to the cahrt and back again AND that it is cloud based!!.
    Cons:
    A few features we expected to have available are not yet completed. Hoping to have them up and running soon

    Reasons for choosing CareStack

    more integrative for our needs - ability to access mulptiple locations from wherever you are

    Reasons for switching to CareStack

    needed cloud based system for multiple locations

    Read More

    AS

    Ashley S.

    Verified reviewer

    Medical Practice

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed February 2026

    Happy with transitioning to CareStack

    5

    Great. Even with the above complaint, the support team was still able to help us better understand and customize the information if needed

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    I am really happy with the ease of the transition from previous software. Plenty of help and support from CareStack team (Racquel)
    Cons:
    Billing statements are complicated for patients to read. Patient ledger is difficult to follow along

    Reasons for switching to CareStack

    Outdated software, our practice was exceeding the functions. Needed updated softwares

    Read More

    AB

    Aziz B.

    Verified reviewer

    Medical Practice

    11-50 employees

    Used daily for less than 12 months

    Review source

    Reviewed February 2026

    Great Support

    5

    There was always great support. Plenty of meetings and check ins. Questions and concerns never went unheard.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    The interface is very seamless, it is user friendly. You can get to almost every application you need from almost any screen
    Cons:
    I think at first we didn't have all the systems we were looking for within one software, but there were ways around it to make it work.

    Reasons for switching to CareStack

    The system was outdated and we exceeded its functions

    Read More

    Showing 1 - 10 of 181 Reviews

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