Practice-Web 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Practice-Web

4.9

(115)

Pricing

Starting at $49.00 per month

About Practice-Web

Practice-Web is an all-in-one server-based/ on-premise dental practice management solution that helps dentists thrive! Suitable for small and large practices alike, the core software includes charting, scheduling, treatment planning, billing, and practice management modules, plus integrates with imaging programs for a seamless experience. Layer in Smart Tools for even more clinical, marketing, and communications power to build the affordable suite that fits your practice perfectly.

GO PAPERLESS
Take your practice completely digital. Included with Practice-Web Support, paperless forms can be completed on any device, digitally signed, and imported without manual entry. Both customizable and bilingual, paperless forms can be added to your website to streamline new patient intake or shared one-on-one via link. Use them for health histories, consent, screenings, and more—the options are endless. Got patients without their own devices? Ask about our iPad Registrations and Forms Smart Tool.

WORK WHEREVER, WHENEVER
Leveraging server-based technology for Windows devices, Practice-Web is both fast and reliable whether you host it on your on-premise server or work with your IT professional...

for cloud-based hosting. Your Dentist Portal (free with paid Support) works on any browser, including mobile devices, for on-the-go access to essential practice, scheduling, and patient information. INCREASE PRODUCTION Create your own scheduling rules, down to the time required for procedures, provider time in the operatory, and more, to ensure each day is scheduled to your specifications regardless of who’s at the keyboard. You can also create custom views that make it easy for team members to isolate the information required for the task at hand with color-coding for fast identification without stopping to read. Built-in Appointment Lists display patients in need of recall visits, canceled appointments, and incomplete treatment. Instantly reach as many patients as you wish at once with pwConnect, the patient texting Smart Tool. With pwConnect, you can also automate reminders to eliminate no-shows, plus engage in two-way texts with patients. Boost production even more with dental marketing Smart Tools like pwNewsletter for mass emailing, Online Scheduling, and pwReviews, the online patient reviews tool. BOOST CASE ACCEPTANCE Quick buttons let you chart multiple procedures at a time to build out detailed treatment plans fast, while the detailed Treatment Plan Module lets you prioritize treatments, show fees and coverage clearly, and educate patients with a detailed tooth chart. Treatment plans can then be signed electronically by your patients, saved, and digitally sent. Hygienists love the perio charting features which include a variety of shortcuts and voice perio for hands-free solo charting as well as a graphical perio chart that makes it easy to monitor progress. ACCELERATE CASH FLOW Streamlined insurance and billing tools make it easy to stay on top of balances as well as track revenue streams and holes. Layer in Smart Tools like eClaims and Eligibility checks to confirm insurance eligibility and benefits in real-time and quickly submit pre-authorizations and e-claims, as well as automated pay-by-text and merchant card processing to dramatically speed up your patient payments. BE SUPPORTED BY A DEDICATED TEAM All incoming practices receive three hours of remote training for the whole team free. You’ll also receive regular care calls during your first few months using the software in which the Practice-Web Support team will proactively provide you with additional training and answer any questions you have. On an ongoing basis, you’ll have access to a virtual User Guide, educational video tutorials, and more. Because the software is updated regularly to include more profit and production-boosting features, you’ll also have access to free upgrades with your paid support and, of course, unlimited remote support from friendly specialists.

Practice-Web Screenshots

Practice-Web Pricing and Plans

Starting price: $49.00 per month

Free Trial

Free Version

New Clients

$109.00

flat rate, per month

Plan includes:

Database Conversion
Mobile Forms
Online Registration
Online Support
Patient Portals
Practice Analyzer
Software Installation
Web-Based Training

Smart Tools

$49.00

per feature, per month

Plan includes:

Email Marketing
E-Prescribing
Online Schedule
Patient Reviews
Patient Texting
iPad Registration and Forms
Call Pop
Teledentistry

Integrated Third-Party Services

Pricing available upon request

Plan includes:

Eclaims
Eligibility Check
Merchant Card
Online Payments
Payment Plans

Practice-Web Renewal Support

Pricing available upon request

Plan includes:

Dentist Portal
Mobile Forms
Online Registration
Patient Portal
Practice Analyzer
Remote Support
Web Upgrades

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Practice-Web Features

Popular features found in Dental
Calendar Management
Charting
Claims Management
Client Management
Client Portal
Confirmations/Reminders
E-Prescribing
HIPAA Compliant
Imaging and X-rays
Medical Billing
Patient Records Management
Treatment Planning
More features of Practice-Web
Access Controls/Permissions
Activity Tracking
Alerts/Escalation
Alerts/Notifications
Appointment Management
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Communication Management
Customer Database
Customer History
Customizable Reports
Customizable Templates
Dental Practice Management
Document Management
Document Storage
Drag & Drop
Electronic Payments
Email Reminders
Inventory Management
Live Chat
Multi-Location
Records Management
Referral Tracking
Registration Management
Reminders
Reporting & Statistics
Scheduling
SMS Messaging
Task Scheduling
Third-Party Integrations
Web Forms

Practice-Web Integrations

Dolphin Imaging Plus

Jarvis Analytics

Dropbox Business

Microsoft 365

Planmeca Romexis

Yapi

See all 13 integrations

Practice-Web User Reviews

Overall Rating

4.9

Ratings Breakdown

94%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.9

Functionality

4.8

Kenneth S.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Practice-Web .vs. OpenDental .vs. EagleSoft .vs. Denticon

Texting with in product, newsletters, reviews, smart CallerID add on package, eRx add on.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I find the ease of charting and treatment planning; it is uncomplicated and straightforward! Software support is very personalized, and I rely on the support for problem resolution, upgrades and usage/training.

Cons:

Lack of “cloud” support, but they add Doctor Portal now which helps

Reasons for choosing Practice-Web

Texting with in product, newsletters, reviews, smart CallerID add on package, eRx add on and partnership with DentalXchange

Reasons for switching to Practice-Web

Cost, support, mirror OpenDental foundation

Vendor Response

Thanks so much for your kind words, Ken! We're glad the Dentist Portal is fulfilling your needs for now and thrilled your practice is maximizing production and revenue with our Smart Tools. If you're not already connected with us on our new cloud-based offering, please call us at 800.845.9379 or email sales@practice-web.com, so we can get you the details. It literally gives you full access to the full practice management software on any device from anywhere (no portal or special apps needed) and comes fully loaded with texting and a variety of other tools already included.

Replied July 2022

Tony C.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Loyal and satisfied customer

I have had a great and satisfying experience over the last 10 years (plus?) with practice-web. I have been a loyal customer and have recommended it to a number of my colleagues who are also satisfied with the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Cost: Reasonable and affordable Customer service: Always available, if not immediately, it is certainly within a couple of hours and/or same day Clinical features: user friendly, has all the components needed to document clinical settings, easy to navigate between modules

Cons:

Practice-web has improved the perio and tooth charting!!!! it has been a slow but productive process.

Reasons for choosing Practice-Web

ease of dealing with the salespeople, cost, and transparency

Vendor Response

Thank you doctor for your many years of loyalty. It's a privilege to serve your office!

Replied December 2024

Joseph H.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2022

Practice-Web

I used this for a few years during the early practice start up phase.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Low cost,, was great during my practice start up phase as I could not spare additional cash flow to pay for premium software

Cons:

The features were updated very infrequently and slow to be released.

Reasons for choosing Practice-Web

Main reason was the low cost and immediate need for software. It was early in their company’s history as well and easier to work with them. As they grew it became more difficult

Vendor Response

Thank you for taking time to share your thoughts! I can't match you to your account with 100% certainty because Capterra doesn't show your last name, though it looks like you might have had Support for short period of time about a decade ago. Paid support is required to receive the upgrades. Major releases are done roughly twice per year with minor upgrades between. Technical support is also a benefit of paid support. We've had a 98-100% satisfaction rate from clients (via post-support surveys) for the past several years and holding. It's a big deal to us because we follow up on every issue - we want our clients to be happy and thrive! I'm not sure if your experience wasn't up to par because your Support lapsed or something else happened because it was so long ago, but if you'd like to elaborate more or see what Practice-Web is like today, please call us at 800.845.9379 (opt 1). Thanks!

Replied October 2022

Sandhya R.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2024

Amazing! Highly recommend it!

I am very happy with the software. I find it very easy to navigate and the support is excellent. Unlikee other software support, they actually pick up calls, and on rare occasions when they don’t, they are quick to return the call. I love it!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly and comprehensive. Their support is awesome.

Cons:

Nothing really, i cant find anything wrong

Reasons for switching to Practice-Web

Not satisfied with features.Lot of glitches too

Frederic K.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2024

Practice web 5 stars

Have had it for 3 years great program, a little rough in the initial use of the program but overall a great dental program

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Support, respond in a timely matter and are very efficient

Cons:

Multiple steps to add data to the program. Once data is in a very efficient easy to navigate program!

Reasons for switching to Practice-Web

Datateam was acquired by practice web. Transition was easy

David C.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

The best PM

I brag about it all. Very efficient. I've added a stand up computer on the clinic floor because most entries are so quick, it's a waste of energy to sit down.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of charting and the notes below the chart that are permanently there and aren't scrolled with the official chart notes.

Cons:

The click to the chart page from the calendar could be simplified. Most calendars provide a left click but yours left click options provide the rescheduling options. One option at the bottom of the scroll down menu for chart face would be nice. Also, my network computer manager has always hated that this is not a web product by current definitions. He consults on all sorts of industries and the computer products always use online servers if they are called "web".

Reasons for switching to Practice-Web

Horrible experience, losing cases and billings

Vendor Response

Thanks David for your kind words! We're happy to have you as part of the Practice-Web family.

Replied August 2024

Mira S.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2024

Practice-Web system is very easy to navigate.

Practice-web is an all-in-one dental system, very easy to navigate and learn. Coming from previous banker who has a zero experience in the dental industry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Practice-Web system is very easy to navigate. Also, if I have any technical difficulty, their technical support is available even on weekends and they reach out pretty fast.

Cons:

The least I like about the tool is that the bone graft has no tooth number option so I would have to edit it on our EDI solutions website. I hope they can update this.

Reasons for choosing Practice-Web

That time Practice-Web had a promotion and was cheaper but with the same features.

Vendor Response

Hi, Mira: Thank you for being a valued client and for using Practice-Web! We're very happy to hear that you appreciate our support team. Regarding your concern about the bone graft procedure, it is possible to change the treatment area specifics so that that procedure code will prompt you to enter a tooth number. If you would like assistance with this process, reach out to support and we'll be happy to assist you.

Replied August 2024

YoungSeong K.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

BEST DENTAL SOFTWARE

VERY EFFICIENT AND USE FRIENDLY SOFTWWARE

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

VERY CONVINIENT AND USER FRIENDLY HELPING A LOT OUR FRONT STAFF

Cons:

NOTHING SPECIAL SOME EXTRA FEATURES ARE LACKING COMPARED TO THE OTHER SOFTWARES

Reasons for switching to Practice-Web

A LOT OF COLLEAGUES RECOMMENDED PRACTICE WEB.

Leslie L.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2025

Easy breezy Practice Web

I would recommend this to other dental officed. It is a major upgrade from the old one. Great improvements and it makes you want to work when logging in and seeing all the program has to offer. It gives you the drive to want to learn more about and actually watch the tutorial videos.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The layout of the program is colorful and engaging. Easy to navigate and the symbols are self explanatory.

Cons:

The cloud based part is the only problem. It can take a few minutes to load. And a lot of times we are unable to assist patients when this happens because it lags for 5 minutes at a time

Danielle A.

Verified reviewer

Health, Wellness and Fitness

11-50 employees

Used daily for more than 2 years

Review source

Reviewed February 2025

5 star program

My overall experience has been an incredible one. I recommend any office looking for a complete software/ support program that is absolutely affordable to contact Practice-Web!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Extremely easy to use, detailed and continuously updating to current needs of the office. The amount of support from tutorials to live assistance is tremendous!

Cons:

There isn't much to not like. The software is extremely easy to use, the amount of support they provide is amazing!

Showing 1 - 10 of 115 Reviews

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