C3 Reservations 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

C3 Reservations

4.7

(17)

Pricing

Pricing available upon request

About C3 Reservations

C3 Reservations addresses the challenges of dock appointment scheduling with intelligent planning, automated scheduling, real-time communication and productive reporting.

How does C3 reservations achieve this?

1-PLAN : Planning is C3 Reservations’ specialty. You can build a plan for each warehouse that will dictate who can deliver which product, at which facility and in what time period. This ensures that your carriers and vendors respect your priorities and limitations when they request their appointments.

2- SCHEDULE : C3 Reservations’ self-serve portal ensures that your carriers and vendors have 24/7 access to real-time availability at each of your facilities. Instead of a first-come, first-serve concept, they are now restricted to the plan that you’ve established. You’ll receive what you need, when you need it - automatically. Any exceptions are channelled into a task list ensuring you never miss anything.

3- COMMUNICATE : While C3 Reservations’ self-serve portal eliminates all of the phone calls, emails and faxes involved with building a schedule, you still need to know that all parties are receiving the information they need. C3 Reservations allows you to broadcast inform...

C3 Reservations Screenshots

C3 Reservations Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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C3 Reservations Features

Popular features found in Dock Scheduling
Automated Scheduling
Multi-Location
Self Service Portal
More features of C3 Reservations
Activity Dashboard
Activity Tracking
API
Appointment Scheduling
Availability Indicator
Availability Management
Booking Management
Calendar Management
Client Portal
Communication Management
Dock Management
Document Management
Email Alerts
Email Management
ERP integration
Event Scheduling
GPS
Load Reporting
Mobile Alerts
Online Booking
Order Management
Performance Metrics
Real-Time Data
Real-Time Notifications
Real-Time Updates
Recurring Appointments
Reminders
Reporting & Statistics
Reservations Management
Resource Allocation & Planning
Resource Management
Shipping Management
SMS Messaging
Status Tracking
Third-Party Integrations
Website Integration
Workflow Management

C3 Reservations Integrations

360e

Jira

Miro

Erpisto

AB Magique

36 Dollar 360

See all 7 integrations

C3 Reservations User Reviews

Overall Rating

4.7

Ratings Breakdown

71%

29%

Secondary Ratings

Ease of Use

4.8

Value for money

4.5

Customer support

4.7

Functionality

4.5

Have you used C3 Reservations and would like to share your experience with others?

Andrew M.

Verified reviewer

Building Materials

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed December 2023

A very easy to use, intuitive System that is customisable to your business requirements

Nothing but positive! Great sales team, great implementation team and process and once we started using the system there is a super efficient Support team as well

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Visual nature of the system allows for a great overview of the work being performed over any time period. An easy to use and intuitive interface that users can easily work with is another great feature

Cons:

Reporting functions are not the best. All of the data is there and can be extracted, however it feels a little clunky and needs some work to bring it to the level of the rest of the system

Reasons for choosing C3 Reservations

Ease of use and simplicity of screen design. C3 is not trying to be too much but performs the key functions extremely

Vendor Response

Hi Andrew, We appreciate your kind words, and is rewarding to hear that you are satisfied with our product and the C3 Team. We're always looking for ways to improve our product, and we'll take your feedback on the reports into consideration.

Replied January 2024

Edmund M.

Verified reviewer

Construction

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed January 2024

C3 Reservations Review

Overall our experience with C3 has been great. From our account manager at C3 to the implementation team, everyone was amazing to work with. We receive responses on issues in a timely manner and have not had any performance issues. All-in-all, it has been a great partnership, so far.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The configurability down to the site level. Having the opportunity to configure constraints differently across all sites was very helpful. Before we had no way to implement the constraints. We just had to put the information in a site banner and hope that appointments that broke those constraints weren't scheduled.

Cons:

It's not a big con, but we wish we could see a full weeklong schedule rather than one day at a time.

Vendor Response

Thank you Edmund, we're very grateful that our solution suits you and that you've had a positive experience throughout your journey with C3. Thank you for your suggestion regarding the weekly schedule view, we'll pass it on to our product development department.

Replied January 2024

Luke R.

Verified reviewer

Logistics and Supply Chain

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed August 2019

Grocer

The implementation team was very thorough and truly worked to understand our needs. I think there is a lot of potential as a result of C3 and look forward to what the future holds.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This system provides visibility across the board and has done wonders for the warehouse processes

Cons:

The reporting functionality is incredibly difficult to use and not easy to figure out. There has been very little guidance on how to figure it out.

Vendor Response

Very happy to hear the advantages our software can offer you Luke, and that our implementation team was good enough to really understand what you needed. Sorry about the limitations and difficulties you encounter with our reporting functionality. We are available for you in order to offer more support in this matter. The C3 Team

Replied June 2020

Chris B.

Verified reviewer

Retail

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Reservations and Yard Manager Customer

Customer service is fantastic. When submitting questions or tickets we normally receive feedback the same day, worst case scenario it is next business day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very customizable and allowed us to include all of our business requirements in the design and implementation process.

Cons:

Reporting could be better. C3 helps us get raw reports through their system but it is not as user friendly as other reporting tools.

Reasons for choosing C3 Reservations

Our research continued to bring us back to C3 because they checked all the boxes that we needed and competitors could not. Biggest difference is the ability for C3 to create customized business workflows that compliment our manual workflows.

Vendor Response

Hi Chris, thanks for the amazing review! We put in the work to keep you and all of our clients happy. We aim to provide the best service!

Replied May 2023

Alissa N.

Verified reviewer

Transportation/ Trucking/ Railroad

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Professional and Knowledgeable Implementation Team

I have had only positive experiences with C3 Reservations. The support team is always helpful and timely when I've opened a ticket for either an issue or just a general inquiry. They have been able to make recommendations for additional features that fill a gap we didn't realize was possible. We have received only positive feedback from our logistics team as well as our warehouse users.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The tool has provided us visibility to our schedule and helped us adjust staffing as needed.The support team is efficient and always helpful.The tool is fairly intuitive as far as setting up templates and new locations.

Cons:

Reporting is less intuitive than the rest of the tool. For me, the hardest part is finding the right field that I am looking for. Communication on changes deployed on updates would be helpful as well.

Vendor Response

Hi Alissa, It's wonderful to hear that you had positive experiences with C3! We will continue working together in helping you find solutions and provide recommendations for you to improve your experience with our tool.

Replied May 2023

Erik K.

Verified reviewer

Retail

10000+ employees

Used daily for more than 2 years

Review source

Reviewed May 2023

Excellent user interface and great service

We have always had excellent service from the C3 team (support, training, integration & customizing). I highly recommend this product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Booking an appointment is really quick and easy. The Drag&drop function also provides this facility. The user interface is beautiful and friendly. The management of the different options and rules is excellent.

Cons:

I Did not idenfify any 'Cons' for the use we make of it.

Vendor Response

Thank you, Erik, we value the positive feedback and are happy to know you find our tool easy to use. We're grateful to have you as our client.

Replied May 2023

Sabrina D.

Verified reviewer

Warehousing

10000+ employees

Used daily for more than 2 years

Reviewed July 2019

Major Canadian Grocer using C3 Reservations

Good, implémentations were great, fast and the trainings with the C3 team were very useful. Some features were not quite understood by the team but we manage to test it and found a way to make it work.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

easy to use, customizable +++, displays a lot of information, easy and quick to access the information excellent time of response while implementations compiling a lot of information

Cons:

slow, responding time is pretty slow (couple of seconds to switch tabs + when approving the appts, not as quick as I'd liked it to be)

Reasons for choosing C3 Reservations

not part of the process

Reasons for switching to C3 Reservations

Not meeting our expectations, it was pretty basic, not userfriendly at all and we wanted to implement a centralised appt desk

Vendor Response

Thank you, Sabrina, for leaving the review. We are glad to hear that our tool offers you the ease of use and that the project team were able to understand your requirements and vice-versa. We are constantly trying to find ways to improve our system performance, and we will keep in mind your recent comment. The C3 Team.

Replied June 2020

Teresa B.

Verified reviewer

Retail

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed February 2023

review

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

With the user guide was very easy for our vendors and carriers to get onboarded and use the system.

Cons:

When changes are made, would be nice to get instructions on how to navigate the changes, but other than that is easy to use.

Vendor Response

Hi Teresa, Thank you Teresa! We're glad that our solution is a good tool for your suppliers and carriers and that you find it easy to use.

Replied May 2023

Mark M.

Verified reviewer

Retail

10000+ employees

Used daily for more than 2 years

Reviewed August 2019

Great All Round Dock Scheduling & Yard Management Tool

Excellent technical support from C3 both in and out of capital projects. Some performance issues associated with SaaS products such as platform availability & latency, but good support to resolve these.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Workflow design allows fully flexible solution to suit our business needs. Well designed UI with ease of navigation. Very intuitive design means training is fast and cost effective.

Cons:

More customer configuration options would be nice. C3 support config changes well, but lead time is longer because of this.

Reasons for choosing C3 Reservations

Market leader, which was already in use. Good relationship with provider Suitability of product to requirements

Vendor Response

Hi Mark, Thank you for the great review! It is was real pleasure working with you and your team! Looking forward to staying in touch! The C3 Family

Replied June 2020

Tiffany G.

Verified reviewer

Warehousing

51-200 employees

Used daily for less than 2 years

Reviewed August 2019

5 Stars

It's an over great software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how easy the software is to use and navigate through.

Cons:

I do not like that there is not an option to create different color entities for our Shipping appointments vs our Receiving appointments. Also, If there was an option where a screen could pop up in front of you showing all your appointment details that were just scheduled, showing all numbers a bit bigger, that would be fantastic! I often confuse other C3 numbers with one that I had just scheduled due to highlighted block not updating.... plus it would be nice to not have to squint to see the details of the appointment I just created.

Vendor Response

Hi Tiffany, great to hear that the tool is easy to use and serves the purpose! Thank you. As we roll out the new HTML5 version, you will be able to experience a sleeker and more modern web application.

Replied June 2020

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