CSI Platform 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if CSI Platform is right for your organization?

Our Dry Cleaning Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CSI Platform

4.4

(18)

Pricing

Starting at $35.00 per month

About CSI Platform

CSI Platform is designed to help laundromat, dry cleaning, clothing alteration and shoe repair businesses manage delivery, payments, route optimization and other operations via various integrated applications. The platform offers white-labeling capabilities, which allow organizations to personalize the interface and create custom mobile applications to establish brand identity with clients.

CSI Platform provides features such as time-tracking and billing, route optimization, real-time notifications, location tracking and geofencing capabilities. It comes with an employee portal to provide employees access to their schedules, tasks and other information. The mobile application allows businesses to manage delivery and pick-up schedules, track vehicle locations and process payment transactions.

CSI Platform includes several features for managing business operations, including analytics, invoicing and inventory management.

CSI Platform Screenshots

CSI Platform Pricing and Plans

Starting price: $35.00 per month

Free Trial

Free Version

Premium ( Cloud-based)

$35.00

flat rate, per month

Plan includes:

500 Transactions/Month
Alteration & Shoe Repair POS
Dry Cleaning
Laundromat
One Price List
Single Store Operation
Unlimited Customers
Unlimited Online Support

Professional ( Cloud-based)

$45.00

flat rate, per month

Plan includes:

Alteration & Shoe Repair POS
CCI & Laundroworks Laundry Card
Credit Card Processing
Dry Cleaning
Email Notification
Inventory Tracking
Laundromat
Pickup/Delivery Module
Scale Support
Single/Multi Store Operation

Enterprise ( Cloud-based)

$60.00

flat rate, per month

Plan includes:

Alteration & Shoe Repair POS
CCI & Laundroworks Laundry Card
Credit Card Processing
Dry Cleaning
Email Notification
Garment Tracking
Inventory Tracking
Laundromat
Pickup/Delivery Module
Scale Support

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

CSI Platform Features

Popular features found in Dry Cleaning
Billing & Invoicing
Customer Accounts
Delivery Management
For Dry Cleaners
Inventory Management
Point of Sale (POS)
More features of CSI Platform
Access Controls/Permissions
Activity Dashboard
Alerts/Notifications
Barcode/Label Management
Communication Management
Credit Card Processing
CRM
Customer Statements
Database Marketing
Email Marketing
Employee Management
Hotel Support
Mobile App
Multi-Store
Partial Pickup Management
PCI Compliance
Promotions Management
Real-Time Updates
Routing
SMS Marketing
Split Billing
Third-Party Integrations
Touch Screen
Transaction History
Unpaid Pickup Management
Valet Support

CSI Platform Integrations

Twilio

Stripe

QuickBooks Online Advanced

DoorDash for Merchants

CSI Platform User Reviews

Overall Rating

4.4

Ratings Breakdown

61%

28%

Secondary Ratings

Ease of Use

4.3

Value for money

4.4

Customer support

4.5

Functionality

4.6

Have you used CSI Platform and would like to share your experience with others?

pendar p.

Verified reviewer

Retail

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Best Drycleaning POS in the market

Integrated credit card system, Automated SMS notification, barcoded garment tracking , customized Pickup Delivery App, and driver mobile tablet were among the most important features that used the mot within our organization.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most user freindly POS in the market. It uses the latest technology. Used the cloud based version for 2 years at Ashford Drycleaner. I found it very reliable, fast, and stable platform. The support team was extremly great.

Cons:

There are no issues with the software that I could elaborate on.

Vendor Response

Thank you Pendar for your great feedback.

Replied October 2018

Verified

Reviewer

Retail

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Great Software

Great customer support from customer representatives.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great software, very easy to use and outstanding reports to generate to monitor many aspects of your business.

Cons:

CSI took so much time to design and release the new web browser based platform

Vendor Response

Thanks for your feedback. Cleantie Cloud Based POS is the latest product from Computer Systems Int¿l (CSI). Since the software is re-designed and re-built from the ground up, it is taking longer than expected to make sure the software meets our high quality standard. Cleantie is modernizing today¿s business systems offering a wide range of business advantages over CSI traditional desktop Application. Cleantie POS is fast, intuitive and designed for modern business. It¿s easy for your staff to use and works across PC, Tablet, or Smart phone with popular hardware. Cleantie¿s best-in-class product and tracking system with powerful reporting insights help you make smarter, more profitable decisions, whether you have one store or hundred stores. Cleantie offers the best and the latest technology for your business to empower your customers.

Replied October 2018

AMY L.

Verified reviewer

Computer Software

1001-5000 employees

Used weekly for more than 2 years

Review source

Reviewed December 2019

searching for the right document

I use it for work to bring up documents, etc. for compliance...not sure if there's timing for how long you read or listen to recordings before it lets you sign off...as i'm sure others are skirting the system...

Ratings Breakdown

Ease of use

Functionality

Pros:

as you start to type, it brings up all the possibilities (but only if you have the right field started)

Cons:

seems like more clicks than what you would expect to open a document. Likewise, if you go in the wrong field, it doesn't give you a hint that you needed to use a different one... Also, i hate when you download the doc, it doesn't have the title but some odd letters/numbers

Vendor Response

We appreciate when our customers take time to review us, but it seems that this customer has the wrong company as we don't have any record of you ever having visited us. Maybe you have us confused with another company? If it was definitely us then we'd love the opportunity to make things right. If not please remove your review. All our documents and manuals are available online with proper search feature. https://support.cleantie.com//hc/en-us/categories/360001555792-TMS-Help-Articles

Replied December 2019

Verified

Reviewer

Logistics and Supply Chain

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Best Dry Cleaning POS

When training new employees, the ease of use with TMS makes training an easier task. Also, very easy to make changes to price list and descriptions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very user friendly, tech support extremely helpful.

Cons:

Some detailed reports can take quite a while to process and open.

Vendor Response

Thanks for your feedback and great review. Our new Cleantie platform will be released soon with major enhancement. Cleantie POS is fast, intuitive and designed for modern business. It¿s easy for your staff to use and works across PC, Tablet, or Smart phone with popular hardware. Cleantie¿s best-in-class product and tracking system with powerful reporting insights help you make smarter, more profitable decisions, whether you have one store or hundred stores. Cleantie offers the best and the latest technology for your business to empower your customers.

Replied October 2018

Gaogakwe M.

Verified reviewer

Apparel & Fashion

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2019

CSI in Africa

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use and the many functions available

Cons:

The support in Africa. We work on different timezones and the support has not been satisfactory. Firstly, I have tried calling the 24hrs line and the few times I have tried it has rung unanswered. I then resorted to emails which the team does not respond to. I have an issue of trying to setup a loyalty program where customers can earn points which they can use as tender to pay for their laundry and its been about a year without any success. I am also trying to use the sms notification and all they can tell me is that it is not supported in my region. Why not use APIs with an bulksms service provider an they tell me that will not work.

Vendor Response

Thank you for your feedback. Customer purchased the software from local re-seller in South Africa. Unfortunately we can't support SMS in that region due to restriction by our SMS service provider. Customer must contact CSI local re-seller for any support to avoid timezone difference .

Replied July 2019

Abdul B.

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Its a Nice Software

It is Good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is stable and had no issues except for license when it is going to expire we keep on getting alerts.

Cons:

The systems gives alert for the license expiry.

Vendor Response

Thanks Abdul, the renewal process is integrated to our support plan, it helps us to keep in touch with customers to make sure the software is up to date and backup is running properly. CSI has been working hard in the background to deliver a state of the art Web-based version of TMS software re-designed and re-built from the ground up called Cleantie. Cleantie is modernizing today¿s business systems offering a wide range of business advantages over CSI traditional desktop Application. Cleantie POS is fast, intuitive and designed for modern business. It¿s easy for your staff to use and works across PC, Tablet, or Smart phone with popular hardware. Cleantie¿s best-in-class product and tracking system with powerful reporting insights help you make smarter, more profitable decisions, whether you have one store or hundred stores. Cleantie offers the best and the latest technology for your business to empower your customers.

Replied October 2018

David G.

Apparel & Fashion

51-200 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

TMS by CSI Review

I have been using TMS since the purchase of my first dry cleaners and with the help of this system and the amazing support I have been able to grow my business now to six plants and four drops stores that are all using the same software. The support has been amazing. I truly believe that without this easy do you system I would not have been able to survive in this changing industry.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease-of-use. In-depth reporting that helps keep me aware of day to day activity and help with planning.

Cons:

None!! Any glitches caused by updates have always been handled in a timely fashion and the support team has been helpful to eliminate them.

Vendor Response

Thank you David for your great feedback, It has been our pleasure to serve Sterling Fine Dry cleaners over the past 12+ years. We want you to know that we truly value your business and appreciate your and Michael's great ideas to enhance our system. Sterling Fine Cleaners is family-owned and operated. The company was established in 1962 and is one of the largest high end dry cleaners in Los Angeles.

Replied October 2018

Harry S.

Verified reviewer

Machinery

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

TMS POS Review

works fine for checking in & out laundromat customers

Ratings Breakdown

Ease of use

Functionality

Pros:

Checking in customers are very easy for my employees to do. Even if they have to go back in and update a slip it is very easy. Checking out is also very easy.

Cons:

would like some more reports that I could use

Joseph F.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Best pos system

Very good experience

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of using the features it has is amazing. I have seen before lots of laundry pos system this has all you need

Cons:

No real cons. Sorry. nothing I can say i don’t like.

Vendor Response

Thank you Joseph for your feedback and great ideas.

Replied October 2018

Peter A.

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

After 18+ TMS has helped us grow.

Using TMS for 18+ I went from a handwritten invoice and manual tracking to a all in-one program, so it is a huge and a positive experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease in which I am able to train employees. Tracking items through all stages of processing. Batch credit card processing. Customer account managing. The help interaction with CSI staff, always resolving any issue in a promptly.

Cons:

In my experience any cons I have had the CSI team listens to my input and are willing to make reasonable updates to their program, seeing the value of a user input.

Vendor Response

Thank you Peter, It has been our pleasure to serve your company over the past 18+ years. We want you to know that we truly value your business and appreciate your great ideas to enhance our system. With over 30 years of experience and 25 employees, Ashford has an expert, and personal, knowledge and understanding of the dry cleaning and laundering process.

Replied October 2018

Showing 1 - 10 of 18 Reviews

Load More Reviews