1 million+ businesses helped. Get advice
Software Categories
Best Construction Categories
Best Facilities Management Categories
Best Human Resources Categories
Best Legal Management Categories
Best Manufacturing Categories
Best Medical Categories
Best Property Management Categories
Get 1-on-1 advice in 15 minutes. It's free.
Start Now

Josh P.
Advisor, 7 years

Get Free Advice
Updated February 10, 2026
Critical Impact vs Gmail: Which is best for you?
Talk to a human
Advice from pros
Custom shortlist of 3-5 vendors

55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
Pricing available upon request
Pricing available upon request
Free Trial
Free Version
Screenshots
and Demo
and Demo
See all
See all
Top Rated
Features
Features
Customizable Fields
4.93
Event Triggered Actions
4.88
Customizable Templates
4.82
See All
Mobile App
4.82
Email Marketing
4.73
Mobile Optimization
4.71
See All
Integrations
See All
See All
Pros / Cons
- Email marketing platforms like Critical Impact often provide integration options with other popular software and platforms, such as customer relationship management (CRM) systems, e-commerce platforms, or content management systems (CMS).
- The pricing can be higher than some competitors, the platform can be slow at times, and the interface can be overwhelming for new users.
Read more
- I like the search feature the most as well as the folders for organizing mail etc. profile pictures and the chat is very convenient for finding the person you’re sending mail to.
- one main thing is the memory which gets used in your google account if you are backing up your photos in google photos app , it will eat up your gmail memory and you might stop receiving emails if you dont upgrade.
Read more
Ease-of-Use
4.5/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Value for Money
4.4/ 5
Highest performing feature
in the comparison
4.8/ 5in the comparison
Customer Support
Highest performing feature
in the comparison
4.5/ 5in the comparison
4.4/ 5
Functionality
4.5/ 5
Highest performing feature
in the comparison
4.7/ 5in the comparison
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
FrontRunners 2025
N/A
Advisor
Recommendations
Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad