Tix 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Pricing available upon request
About Tix
Tix is a cloud-based solution for online and box office ticket sales and donations. Features include event management, access controls, social distancing, multiple seating options, and more. Tix provides users with customer relationship management capabilities such as email marketing and customer history tracking. Users can use the solution to process donations or membership sales while also utilizing the program to offer discounts to buyers based on their purchase history.
Additionally, Tix features barcode scanning, a built-in reporting and analytics engine, and customer-information encryption that can communicate using industry-standard 128-bit SSL encryption technology. The solution can be accessed via multiple mobile devices including tablets and smartphones. Tix is PCI Level 1 certified for secure payment processing.
Pricing is on a per-ticket basis and support is offered via phone and email.
Tix Screenshots

Tix Pricing and Plans
Box Office
$0.25
Plan includes:
- CRM and More
- Easy Integration
- Multiple Seating Options
- Sell Tickets
Online
$1.50
Plan includes:
- CRM and More
- Easy Integration
- Multiple Seating Options
- Sell Tickets

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Tix Features
- Popular features found in MuseumContact ManagementDigital Asset ManagementEvent ManagementFundraising ManagementGift Shop POSInventory ManagementMembership ManagementProduct CatalogTicketing
- More features of TixAccess ControlAccess Controls/PermissionsActivity DashboardAlerts/NotificationsAPIAttendance ManagementAttendance TrackingAttendee ManagementAttendee ProfilesAttendee SegmentationBarcode/Ticket ScanningBilling & InvoicingCalendar ManagementConferences/ConventionsConfirmations/RemindersCredit Card ProcessingCRMCustomer Data ManagementCustomer HistoryCustomer ManagementCustomer SupportCustomizable BrandingCustomizable ReportsData Import/ExportDiscount ManagementDonation ManagementDrag & DropElectronic PaymentsEmail ManagementEmail MarketingEmail RemindersEmail TemplatesEmployee ManagementEvent CalendarEvent SchedulingEvent TicketingEvent TrackingExhibit/Vendor ManagementFinancial AnalysisFloor Plans & MapsFor Film FestivalsFor Music FestivalsGuest AccreditationGuest List ManagementKiosk TicketingMarketing AutomationMobile AccessMobile TicketingMulti-EventMulti-FacilityOnline BookingOnline PaymentsOnline RegistrationOnline TicketingOnsite RegistrationOnsite TicketingOrder ProcessingPayment ProcessingPoint of Sale (POS)Print-at-HomePromotions ManagementQR CodesReal-Time AnalyticsReal-Time DataReal-Time MonitoringReal-Time UpdatesRegistration ManagementReporting/AnalyticsReporting & StatisticsReservations ManagementReserved SeatingRole-Based PermissionsSales ManagementSales ReportsSales Trend AnalysisSeason TicketsSeating MapSocial PromotionSupport Ticket ManagementSurvey/Poll ManagementSurveys & FeedbackThird-Party IntegrationsTicket ReservationsUser ManagementVenue ManagementVolunteer ManagementWebsite IntegrationWebsite Management
Tix Integrations
See all 12 integrations
Tix User Reviews
Overall Rating
4.8
Ratings Breakdown
5
83%
4
16%
3
1%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.7
Value for money
4.8
Customer support
4.9
Functionality
4.7
Morgana S.
Verified reviewer
Entertainment
2-10 employees
Used daily for more than 2 years
Reviewed September 2025
Great experience with Tix
5
My training was limited (didn't have enough time with the person I was replacing) so going to my account manager (?) [sensitive content hidden] is great - very patient, listens to everything, and helps me resolve my issues. Also, one of the after hours tech support fellows was very understanding (this was some time ago, and I regret not getting his name). He also provided excellent customer service and helped me understand what I had to do to get back on track.
Ratings Breakdown
Vendor Response
Morgana, thank you for taking the time to share your thoughtful feedback! We’re so glad to hear that your experience with our team has been positive and that your account manager has been such a helpful and patient resource while you learn the system. It’s great to know that the step-by-step guidance made a difference and that our after-hours support team was able to assist you when you needed it most. We understand that there’s a lot to explore within Tix, and we appreciate the time and effort you’re putting into learning the platform. We’re always here to support you—whether it’s walking through new features, offering additional training, or helping you get more comfortable with areas you haven’t yet used. Thank you for choosing Tix! Silvia Mahoney Tix, Inc.
Replied October 2025
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Nick C.
Verified reviewer
Performing Arts
2-10 employees
Used daily for more than 2 years
Reviewed September 2025
Best Customer Experience
5
Very positive experience. Someone is always available if we have questions. Best bang for your buck. Top shelf!
Ratings Breakdown
Reasons for switching to Tix
They were too expensive and took too long to get remittances
Vendor Response
Nick, we're thrilled to hear that you've found Tix to be user-friendly and straightforward, and it means a lot to know you've had such a positive experience over the years — we're honored to have been part of your journey for so long! It's our goal to continue delivering great value and reliable support, and we're so glad to hear we've done that for you. Thanks for continuing to choose Tix! Silvia Mahoney Tix, Inc.
Replied October 2025
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Connie C.
Verified reviewer
Performing Arts
51-200 employees
Used daily for more than 2 years
Reviewed September 2025
Happy with TIX
4
I’m happy with TIX software. I appreciate the emails we receive advising of changes and new information.
Ratings Breakdown
Vendor Response
Connie, thank you for your feedback! We're glad to hear you're happy with the Tix software and that you find our update emails helpful. Keeping you informed is important to us, and we're always here to support your success. We appreciate having you as a part of the Tix community!
Replied October 2025
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Samantha S.
Verified reviewer
Non-Profit Organization Management
2-10 employees
Used monthly for more than 2 years
Reviewed September 2025
Great For Group Reimbursement!
5
My group has come back to Tix year after year. I've considered other programs but always decided to stick with Tix due to the familiarity and the vast options there are for ticket types.
Ratings Breakdown
Reasons for choosing Tix
Tix has already been integrated with everything and our group is used to the product.
Vendor Response
Samantha, thank you for sharing your experience! We’re glad to hear that the platform makes it easy to manage your group events and that the flexibility with ticket types, pricing, and scheduling has been valuable for you. We also appreciate your feedback regarding website page personalization and the initial learning curve. We understand how important it is to have a modern, customizable interface, and input like yours helps us prioritize future updates to make our platform even more flexible and user-friendly. Thank you for choosing Tix! Silvia Mahoney Tix, Inc.
Replied October 2025
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Susan N.
Verified reviewer
Entertainment
Self-Employed
Used daily for more than 2 years
Reviewed September 2025
I love Tix
5
I have been using Tix for several years. I am well informed about changes. When I need help, I get it right away no matter time or day. That's extremely important to me.
Ratings Breakdown
Vendor Response
Susan, thank you for sharing your experience—we're glad to hear that you find event setup and reporting straightforward, and that our support team has been responsive whenever you've needed help. It’s great to know that kind of reliability matters to you, and we're proud to be there when it counts. We also appreciate your honest feedback about our help resources. Your insight about pacing and clarity is helpful, and we'll take it into account as we add additional support materials. Thanks again for being a long-time Tix user! Silvia Mahoney Tix, Inc.
Replied October 2025
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Rhonda J.
Verified reviewer
Entertainment
11-50 employees
Used daily for more than 2 years
Reviewed September 2025
Great Company and Friendly Staff
4
I saw a lot of good changes over the years that we've used TIX. Iris is our TIX support snd she could quickly resolve issues. Good company.
Ratings Breakdown
Vendor Response
Rhonda, thank you for taking the time to give your feedback. We're so glad you've seen positive changes with Tix over the years; the enhancements we make to Tix are designed to let our users work as efficiently as possible. And we'll be sure to pass along your appreciation to your Account Manager —she’ll be thrilled to hear it. We value your business and look forward to continuing to bring success to your events! Thank you for choosing Tix! Silvia Mahoney Tix, Inc.
Replied October 2025
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Frank B.
Verified reviewer
Entertainment
11-50 employees
Used daily for more than 2 years
Reviewed September 2025
We love TIX!
5
Really enjoy using the software and find it to be accomodating to our needs as a small community theatre. Easy to use and does exactly what we want.
Ratings Breakdown
Vendor Response
Thank you for your feedback, Frank! We are committed to offering a user-friendly and affordable ticketing platform, while maintaining a high level of service. Many of our system improvements are driven by suggestions from users like you, and we’re always eager to hear how we can make Tix even better. Thanks for choosing Tix! Silvia Mahoney Tix, Inc.
Replied October 2025
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Drew E.
Verified reviewer
Sports
2-10 employees
Used daily for more than 2 years
Reviewed September 2025
Highly Recommend TIX
5
Tix gets the job done without any hiccups so that I can stay moving show to show. I highly recommend checking them out, you won't regret it.
Ratings Breakdown
Vendor Response
Drew, thanks so much for your glowing feedback! We’re thrilled to hear that Tix has made managing your events and season seats so seamless year after year. We’re also glad that our support team has been there for you whenever needed—quick, dependable assistance is something we take great pride in providing. Your recommendation means a lot to us, and we truly appreciate your trust and loyalty. We’re honored to be your ticketing partner and look forward to continuing to support your success! Thank you for choosing Tix! Silvia Mahoney Tix, Inc.
Replied October 2025
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JORDAN C.
Verified reviewer
Entertainment
Self-Employed
Used daily for more than 2 years
Reviewed September 2025
Very Happy and Satisfied TIX Affiliate
5
Very happy working with [sensitive content hidden] - they are the absolute best! Now that we're doing weekly direct deposits, life is stress free haha!
Ratings Breakdown
Vendor Response
Jordan, thank you so much for your wonderful feedback and for being a loyal Tix partner for over a decade! We’re thrilled to hear that you find the system easy to use and that our checkout process and customer service continue to meet your expectations. It’s also great to know that the move to weekly direct deposits has made things even smoother for you—anything that helps make your operations more stress-free is a win in our book! We value your partnership and look forward to continuing to support your theatre company’s success for many more years to come! Thank you for choosing Tix! Silvia Mahoney Tix, Inc.
Replied October 2025
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Richard D.
Verified reviewer
Entertainment
11-50 employees
Used daily for more than 2 years
Reviewed September 2025
Tix is a great resource for Online ticketing
5
I've used Tix as my online ticketing interface to sell tickets to our theater productions. The process is straightforward and works out well for our customers and us.
Ratings Breakdown
Vendor Response
Richard, thank you so much for your thoughtful feedback! We’re glad to hear that you find the platform easy to use and that you’ve received such great support from our team. It’s also great to know that Tix has worked out so well for you and your customers. We’re proud to partner with you and look forward to continuing to serve you and your audiences! Thanks for choosing Tix! Silvia Mahoney Tix, Inc.
Replied October 2025
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