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Tix

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Tix 2026: Benefits, Features & Pricing

Wondering if Tix is right for your organization?

Our Museum Software selection experts can help you in 15 minutes or less.

On this page
  • Overview
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

Tix
Tix
4.8
(191)

Pricing

Pricing available upon request

About Tix

Tix is a cloud-based solution for online and box office ticket sales and donations. Features include event management, access controls, social distancing, multiple seating options, and more. Tix provides users with customer relationship management capabilities such as email marketing and customer history tracking. Users can use the solution to process donations or membership sales while also utilizing the program to offer discounts to buyers based on their purchase history.

Additionally, Tix features barcode scanning, a built-in reporting and analytics engine, and customer-information encryption that can communicate using industry-standard 128-bit SSL encryption technology. The solution can be accessed via multiple mobile devices including tablets and smartphones. Tix is PCI Level 1 certified for secure payment processing.

Pricing is on a per-ticket basis and support is offered via phone and email.

Tix Screenshots

0
0
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5

Tix Pricing and Plans

Starting price: $0.25
Free Trial
Free Version

Box Office

$0.25

Plan includes:

  • CRM and More
  • Easy Integration
  • Multiple Seating Options
  • Sell Tickets

Online

$1.50

Plan includes:

  • CRM and More
  • Easy Integration
  • Multiple Seating Options
  • Sell Tickets
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Tix Features

  • Popular features found in Museum
    Contact Management
    Digital Asset Management
    Event Management
    Fundraising Management
    Gift Shop POS
    Inventory Management
    Membership Management
    Product Catalog
    Ticketing
  • More features of Tix
    Access Control
    Access Controls/Permissions
    Activity Dashboard
    Alerts/Notifications
    API
    Attendance Management
    Attendance Tracking
    Attendee Management
    Attendee Profiles
    Attendee Segmentation
    Barcode/Ticket Scanning
    Billing & Invoicing
    Calendar Management
    Conferences/Conventions
    Confirmations/Reminders
    Credit Card Processing
    CRM
    Customer Data Management
    Customer History
    Customer Management
    Customer Support
    Customizable Branding
    Customizable Reports
    Data Import/Export
    Discount Management
    Donation Management
    Drag & Drop
    Electronic Payments
    Email Management
    Email Marketing
    Email Reminders
    Email Templates
    Employee Management
    Event Calendar
    Event Scheduling
    Event Ticketing
    Event Tracking
    Exhibit/Vendor Management
    Financial Analysis
    Floor Plans & Maps
    For Film Festivals
    For Music Festivals
    Guest Accreditation
    Guest List Management
    Kiosk Ticketing
    Marketing Automation
    Mobile Access
    Mobile Ticketing
    Multi-Event
    Multi-Facility
    Online Booking
    Online Payments
    Online Registration
    Online Ticketing
    Onsite Registration
    Onsite Ticketing
    Order Processing
    Payment Processing
    Point of Sale (POS)
    Print-at-Home
    Promotions Management
    QR Codes
    Real-Time Analytics
    Real-Time Data
    Real-Time Monitoring
    Real-Time Updates
    Registration Management
    Reporting/Analytics
    Reporting & Statistics
    Reservations Management
    Reserved Seating
    Role-Based Permissions
    Sales Management
    Sales Reports
    Sales Trend Analysis
    Season Tickets
    Seating Map
    Social Promotion
    Support Ticket Management
    Survey/Poll Management
    Surveys & Feedback
    Third-Party Integrations
    Ticket Reservations
    User Management
    Venue Management
    Volunteer Management
    Website Integration
    Website Management

Tix Integrations

Stripe
Stripe
SurveyMonkey
SurveyMonkey
PayPal
PayPal
Square Payments
Square Payments
Mailchimp
Mailchimp
authorize.net
authorize.net

See all 12 integrations

Tix User Reviews

Overall Rating

4.8

Ratings Breakdown

5

83%

4

16%

3

1%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.9

Functionality

4.7

MS

Morgana S.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

Great experience with Tix

5

My training was limited (didn't have enough time with the person I was replacing) so going to my account manager (?) [sensitive content hidden] is great - very patient, listens to everything, and helps me resolve my issues. Also, one of the after hours tech support fellows was very understanding (this was some time ago, and I regret not getting his name). He also provided excellent customer service and helped me understand what I had to do to get back on track.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I'm still learning things about using the system, and [sensitive content hidden] was absolutely essential to help me resolve a problem using a new feature that we are including this season. After handling the first ticket exchange, she walked me through the process, step by step, giving me time to write my notes and physically follow her instructions.
Cons:
There is so much to learn - I wish I had more time to explore all of the other areas that I am not currently familiar with using.

Vendor Response

Morgana, thank you for taking the time to share your thoughtful feedback! We’re so glad to hear that your experience with our team has been positive and that your account manager has been such a helpful and patient resource while you learn the system. It’s great to know that the step-by-step guidance made a difference and that our after-hours support team was able to assist you when you needed it most. We understand that there’s a lot to explore within Tix, and we appreciate the time and effort you’re putting into learning the platform. We’re always here to support you—whether it’s walking through new features, offering additional training, or helping you get more comfortable with areas you haven’t yet used. Thank you for choosing Tix! Silvia Mahoney Tix, Inc.

Replied October 2025

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NC

Nick C.

Verified reviewer

Performing Arts

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

Best Customer Experience

5

Very positive experience. Someone is always available if we have questions. Best bang for your buck. Top shelf!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
Very user friendly. Direct and to the point when we’re creating events and setting up each production.
Cons:
Nothing big enough to mention. [sensitive content hidden] has been wonderful to work with for the almost 20 years I’ve been a customer.

Reasons for switching to Tix

They were too expensive and took too long to get remittances

Vendor Response

Nick, we're thrilled to hear that you've found Tix to be user-friendly and straightforward, and it means a lot to know you've had such a positive experience over the years — we're honored to have been part of your journey for so long! It's our goal to continue delivering great value and reliable support, and we're so glad to hear we've done that for you. Thanks for continuing to choose Tix! Silvia Mahoney Tix, Inc.

Replied October 2025

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CC

Connie C.

Verified reviewer

Performing Arts

51-200 employees

Used daily for more than 2 years

Reviewed September 2025

Happy with TIX

4

I’m happy with TIX software. I appreciate the emails we receive advising of changes and new information.

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
4
Functionality
icon
Pros:
Security, Event Management Customer service via email works great Bugs and issues are easy to report and get an answer back.
Cons:
Customer service via a phone call to our service manager takes a while. Also I wish we could have 2 different name and emails available in one customer account.

Vendor Response

Connie, thank you for your feedback! We're glad to hear you're happy with the Tix software and that you find our update emails helpful. Keeping you informed is important to us, and we're always here to support your success. We appreciate having you as a part of the Tix community!

Replied October 2025

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SS

Samantha S.

Verified reviewer

Non-Profit Organization Management

2-10 employees

Used monthly for more than 2 years

Reviewed September 2025

Great For Group Reimbursement!

5

My group has come back to Tix year after year. I've considered other programs but always decided to stick with Tix due to the familiarity and the vast options there are for ticket types.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
3
Functionality
icon
Pros:
Makes it easy for my group to pay us for events we're getting group rates for. My group has been using Tix for some time, so we're familiar with it now as well. I like being able to set times, different ticket types, and prices.
Cons:
There is limited ability to personalize the individual website page. Lots of other products make this more involved and a bit more modern. There is a bit of a learning curve, but it's not too bad.

Reasons for choosing Tix

Tix has already been integrated with everything and our group is used to the product.

Vendor Response

Samantha, thank you for sharing your experience! We’re glad to hear that the platform makes it easy to manage your group events and that the flexibility with ticket types, pricing, and scheduling has been valuable for you. We also appreciate your feedback regarding website page personalization and the initial learning curve. We understand how important it is to have a modern, customizable interface, and input like yours helps us prioritize future updates to make our platform even more flexible and user-friendly. Thank you for choosing Tix! Silvia Mahoney Tix, Inc.

Replied October 2025

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SN

Susan N.

Verified reviewer

Entertainment

Self-Employed

Used daily for more than 2 years

Reviewed September 2025

I love Tix

5

I have been using Tix for several years. I am well informed about changes. When I need help, I get it right away no matter time or day. That's extremely important to me.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
For the most part, I like the ease in setting up an event and the report functions. If there is information I need, I can usually find a report that.
Cons:
The tutorials are somewhat overwhelming and hard to follow. Information is presented at a fast pace. It's hard to comprehend, especially if I am making notes. I like to figure things out before calling. That's not always the case.

Vendor Response

Susan, thank you for sharing your experience—we're glad to hear that you find event setup and reporting straightforward, and that our support team has been responsive whenever you've needed help. It’s great to know that kind of reliability matters to you, and we're proud to be there when it counts. We also appreciate your honest feedback about our help resources. Your insight about pacing and clarity is helpful, and we'll take it into account as we add additional support materials. Thanks again for being a long-time Tix user! Silvia Mahoney Tix, Inc.

Replied October 2025

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RJ

Rhonda J.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Reviewed September 2025

Great Company and Friendly Staff

4

I saw a lot of good changes over the years that we've used TIX. Iris is our TIX support snd she could quickly resolve issues. Good company.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
Quick responses to questions and problem issues. Very good qualified staff to solve problems and offer solutions.
Cons:
Not being ablevto set up our own seating charts. And not being able to delete ones we no longer used.

Vendor Response

Rhonda, thank you for taking the time to give your feedback. We're so glad you've seen positive changes with Tix over the years; the enhancements we make to Tix are designed to let our users work as efficiently as possible. And we'll be sure to pass along your appreciation to your Account Manager —she’ll be thrilled to hear it. We value your business and look forward to continuing to bring success to your events! Thank you for choosing Tix! Silvia Mahoney Tix, Inc.

Replied October 2025

Read More

FB

Frank B.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Reviewed September 2025

We love TIX!

5

Really enjoy using the software and find it to be accomodating to our needs as a small community theatre. Easy to use and does exactly what we want.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
This is a great value for the money. Customer support is wonderful and helpful and immediately responsive. Whenever I find a bug or ask for a feature enhancement, my requests and feedback are taken seriously and almost always addressed quickly. I love working with Iris. She's the best!
Cons:
I'm unable to access TIX via an API and it's cumbersome to download data via reports. I'd like to be able to create my own reports.

Vendor Response

Thank you for your feedback, Frank! We are committed to offering a user-friendly and affordable ticketing platform, while maintaining a high level of service. Many of our system improvements are driven by suggestions from users like you, and we’re always eager to hear how we can make Tix even better. Thanks for choosing Tix! Silvia Mahoney Tix, Inc.

Replied October 2025

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DE

Drew E.

Verified reviewer

Sports

2-10 employees

Used daily for more than 2 years

Reviewed September 2025

Highly Recommend TIX

5

Tix gets the job done without any hiccups so that I can stay moving show to show. I highly recommend checking them out, you won't regret it.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
It's user friendly interface is awesome! I have used other online ticketing systems in years past as they do not compare to the ease that TIX has going for them. I sell Season Seats to half the venue at my shows and TIX seems to be the only online system that knows how to handle this form of ticketing effortless for me year in and year out.
Cons:
I can't think of anything, I know that TIX if I do have any issues is always right there just one phone call away to put me right back in business.

Vendor Response

Drew, thanks so much for your glowing feedback! We’re thrilled to hear that Tix has made managing your events and season seats so seamless year after year. We’re also glad that our support team has been there for you whenever needed—quick, dependable assistance is something we take great pride in providing. Your recommendation means a lot to us, and we truly appreciate your trust and loyalty. We’re honored to be your ticketing partner and look forward to continuing to support your success! Thank you for choosing Tix! Silvia Mahoney Tix, Inc.

Replied October 2025

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JC

JORDAN C.

Verified reviewer

Entertainment

Self-Employed

Used daily for more than 2 years

Reviewed September 2025

Very Happy and Satisfied TIX Affiliate

5

Very happy working with [sensitive content hidden] - they are the absolute best! Now that we're doing weekly direct deposits, life is stress free haha!

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The easy checkout and excellent customer service, and it takes a minute to learn a Ticketing System, and TIX is the best.
Cons:
Love everything about TIX - Our theatre company has been a loyal Tix partner for over a decade now, and very happy.

Vendor Response

Jordan, thank you so much for your wonderful feedback and for being a loyal Tix partner for over a decade! We’re thrilled to hear that you find the system easy to use and that our checkout process and customer service continue to meet your expectations. It’s also great to know that the move to weekly direct deposits has made things even smoother for you—anything that helps make your operations more stress-free is a win in our book! We value your partnership and look forward to continuing to support your theatre company’s success for many more years to come! Thank you for choosing Tix! Silvia Mahoney Tix, Inc.

Replied October 2025

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RD

Richard D.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Reviewed September 2025

Tix is a great resource for Online ticketing

5

I've used Tix as my online ticketing interface to sell tickets to our theater productions. The process is straightforward and works out well for our customers and us.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The platform is relatively easy to use and my customer service rep is the best. She is tight there to help with anything I need.
Cons:
Sometimes it isn't obvious where a function is located, however anytime I get consued or don't know how to do something, my customer service rep helps me out.

Vendor Response

Richard, thank you so much for your thoughtful feedback! We’re glad to hear that you find the platform easy to use and that you’ve received such great support from our team. It’s also great to know that Tix has worked out so well for you and your customers. We’re proud to partner with you and look forward to continuing to serve you and your audiences! Thanks for choosing Tix! Silvia Mahoney Tix, Inc.

Replied October 2025

Read More

Showing 1 - 10 of 191 Reviews

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