FieldServio 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FieldServio

4.5

(32)

Pricing

Starting at $140.00 per month

About FieldServio

FieldServio was born through the struggles of workflow management in a field service business. As an ERP software for industrial distributors, FieldServio houses all aspects of your business into a single system to help you optimize your workflow.

FieldServio lets you gain insights into your business operations and aids you in making informed decisions when it comes to managing your field service business. Our built-in functionalities include Accounting and Financials, Sales/Customer Relationship Management (CRM), Inventory Management, Mobile Field Technician App, Rental Fleet Management, Contracts, Service and Operations Management, and more.

We aren’t just any Enterprise Resource Planning software, we know the industrial distributor business – from air compressors, forklifts, industrial batteries, generators, boilers, and more – we have experience serving your industry. Aligning with trust and transparency, our business is built on word-of-mouth referrals across the United States and Canada. Regardless of the size of your business, whether it be small, medium, or enterprise – our single-system complete business software is here to ensure that everyone in your company is on...

FieldServio Screenshots

FieldServio Pricing and Plans

Starting price: $140.00 per month

Free Trial

Free Version

Basic

$140.00

per user, per month

No plan information available

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FieldServio Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of FieldServio
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
API
Barcode/Ticket Scanning
Contract/License Management
CRM
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Dispatch Management
Document Management
Drag & Drop
Equipment Maintenance
File Storage
Financial Management
Forecasting
Historical Reporting
Integrated Business Operations
Inventory Control
Job Management
Job Tracking
Maintenance Scheduling
Multi-Location
Preventive Maintenance
Project Management
Real-Time Data
Real-Time Notifications
Recurring Appointments
Reporting & Statistics
Sales Management
Scheduling
Search/Filter
Third-Party Integrations
Workflow Management
Work Order Creation
Work Order Management

FieldServio Integrations

Avalara

FieldServio User Reviews

Overall Rating

4.5

Ratings Breakdown

59%

34%

Secondary Ratings

Ease of Use

4.5

Value for money

4.6

Customer support

4.8

Functionality

4.3

mark e.

Verified reviewer

Machinery

51-200 employees

Used daily for more than 2 years

Reviewed October 2022

Fieldservio

It is easier to go with the flow of data input that FS is designed around rather than molding it to your existing processes. Write the processes down, and share with your team so it is followed by ALL.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like that it ties sales, accounting, and service into one platform. No multiple passwords. All "talk" to each other into a seamless solution. We generate scorecards weekly, and the data is at our fingertips.

Cons:

As we went through implementation, must start with good data in to get good data out. Because it is all tied together, bad input can spread from sales to accounting, etc.

Reasons for choosing FieldServio

It was the one solution that effectively tied in the 3 x pillars of our business....

Reasons for switching to FieldServio

Because none of our systems tied in with the other effectively. There were patch options that cost more than the implementation of FieldServio. And - it cut down on IT support costs with a "canned" product.

Vendor Response

Hey Mark, Thank you for the review. We appreciate the feedback and are happy that you're enjoying the all in one platform of FieldServio. We also appreciate the feedback around implementation and data. This is extremely important and we appreciate your insights to call this out. Thank you again!

Replied November 2022

Jessica D.

Verified reviewer

Machinery

51-200 employees

Used daily for more than 2 years

Reviewed September 2022

One platform for ease of use

Overall this system is a great fit for us. Behind this platform is wonderful customer service that does a fantastic job of responding to any issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Since this platform is the same across our sales, accounting and service in the field we can easily access information. Training is much simpler because we are all speaking the same language. It has reduced where information is stored so less confusion when pulling job history or where information should be. Due to the real time communications from the field, we also have more work captured that allows us to better handle our billing and customer service requests.

Cons:

Some minor adjustments could be made to reducing keying items.

Vendor Response

Hey Jessica! Thanks for the feedback and the review. We're excited that you're enjoying the end to end functionality of FieldServio. We also appreciate the feedback about being able to reduce the amount of keying items. Please feel free to reach out to us and provide all feedback to be passed to our development team.

Replied September 2022

Don P.

Verified reviewer

Machinery

51-200 employees

Used daily for less than 2 years

Reviewed September 2022

Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

the full integration of the software is a good aspect of the product.

Cons:

Inability to import/batch items across the entire platform.

Vendor Response

Hey Don! Thanks for the feedback. We're happy that you like the full integration of the software. Please feel free to contact our support team again to discuss some of your other concerns. I know they've been working with you closely over the last few months to address some of your development, training, and workflow concerns. We'll be in touch again shortly!

Replied September 2022

Diane W.

Verified reviewer

Construction

51-200 employees

Used daily for more than 2 years

Reviewed September 2022

Great Service is Key

The Field Servio team is easy to work with and very respectful. I have dealt with my share of IT people that talk down to you but this team is always polite and patient.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

When we have a question or problem, the response time is phenomenal! They listen to how we use the system and consider our input when making updates to the software.

Cons:

The controls, ability to enable/disable particular functions. For example, being able to close customer billing without closing accounts payable would be valuable. Also, the ability to review and set our own security/tasks would add a lot of value.

Reasons for switching to FieldServio

To have one software that operated everything from sales to service/rentals to accounting.

Vendor Response

Hey Diane! Thanks for the review. We're glad that you've experienced great service from our team. Thank you also with the feedback for around controls. We'll pass this along to our development team!

Replied September 2022

Robert S.

Verified reviewer

Machinery

51-200 employees

Used daily for more than 2 years

Reviewed September 2022

Complete Field Service Management software

We run our entire business with Fieldservio and feel that it makes us more efficient that our competitors. The support staff is very helpful and responsive anytime there is a need we have.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The system was built for the service industry and allows our company to transparently manage all aspects of our business in Sales(CRM), Rentals, Service, Parts, and Accounting. It is a very complete solution that allows for you to customize to your needs!

Cons:

There could be a easier customer interface to build our own custom reports

Vendor Response

Thanks for the feedback Robert! We're excited that you find FieldServio a complete solution for your entire business. Thank you also for the feedback on customer reports. Our development team will continue to improve this functionality. Don't hesitate to reach out to us for any ideas or requirements that your team has.

Replied September 2022

William C.

Verified reviewer

Machinery

51-200 employees

Used daily for more than 2 years

Reviewed September 2022

Air Centers of Florida

Outstanding its changed our business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use And functionality. Great program

Cons:

Contract module needs more functionality And functionality

Reasons for choosing FieldServio

Recommended by others

Reasons for switching to FieldServio

Outdated

Vendor Response

Hey William! Thanks for the feedback. We're happy that you find FieldServio easy to use. Thank you for the feedback around Contracts as well. We're continuing to build out this functionality and your business insight will continue to be very important in making sure that we meet your business needs. Please make sure to send any ideas to our support team. Our development team loves to hear this feedback to ensure we're meeting your business requirements.

Replied September 2022

Pete M.

Verified reviewer

Electrical/ Electronic Manufacturing

2-10 employees

Used daily for less than 12 months

Reviewed March 2023

I am new to FieldServio but my company has had it for about 1 year.

Changing the work behavior of what we did before to what we need to do moving forward with new SOPs

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

helping us start a workflow for all jobs with an SOP. Has the ability to reduce paper shuffle and keep us on a linear path of life cycle of sales - service (field or shop) - parts sales - service contracts

Cons:

The CRM for Sales is a little weak but seems to have some improvements rolling out in the future.

Reasons for switching to FieldServio

I was not hear for the decision

Gretchen C.

Verified reviewer

Warehousing

51-200 employees

Used daily for more than 2 years

Reviewed November 2022

Great All-In-One System

I'm been working with this system for 5 years and have has a positive experience. Easy to use and exceptional support.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Field Servio is the answer to the perfect solution for your business. One system that combines every function for success. This ERP has multi-departmental functionality - Service, Parts, Accounting, Sales, and CRM. One login and your ready to get things done!

Cons:

Would like to see a wild card (*) in the search engine.

Vendor Response

Hello Gretchen, Thank you for the feedback and review. We're glad that your enjoying the multi departmental functionality of FieldServio. We also appreciate the feedback requesting the wildcard search. We'll let our development team know. Thank you again!

Replied November 2022

Karl H.

Verified reviewer

Machinery

51-200 employees

Used daily for more than 2 years

Reviewed September 2022

Karl Hulsberg

Exceptional

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is extremely efficient and easy to use

Cons:

There isn’t anything I dislike. I think the system and support are great

Reasons for switching to FieldServio

Need a more productive system

Vendor Response

Thanks for the feedback Karl! We're happy that you find FieldServio easy to use. We'll also pass along the positive feedback to our support team. They enjoy working with you!

Replied September 2022

Patrick B.

Verified reviewer

Information Services

11-50 employees

Used daily for more than 2 years

Reviewed September 2022

P-A Industrial Services

Excellent

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly and customizable. Self contained finance and service management is critical.

Cons:

Sales proposals and CRM could use improvement. Contract creation and management needs to continue to improve.

Vendor Response

Hey Patrick, Thanks for taking the time to give us your feedback. We're happy that you find FieldServio user friendly and enjoy its end to end capabilities. We also appreciate your notes on the CRM. We're continuing to build out this functionality and greatly appreciate your business insights. We want to ensure it meets the demands of your business to the fullest capability.

Replied September 2022

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