Pocomos 2026: Benefits, Features & Pricing

Can have as many users as needed, pricing is based on active customer base. Runs the same across all platforms. Modern and easy to adapt to.

There is really nothing I can think of, we have had a few items we wanted changed and they usually respond to our needs in a timely fashion

I love how easy it is to route jobs with this software! We've actually tried other softwares, and none are as user friendly as Pocomos. Customers can log on to their own portal and pay their bills! Our customers love that! I even like that it has a texting program to give our customers a heads up for their next services. Ultimately it is quick, easy and even FUN to use this program in order to cater to all of our customers' needs!

I really wish there was a way to have automated calls. I love the texting program, but It would be great if there was some sort of calling system. I also wish that we can see which technician serviced a property last on the View/Add section when we click on a customer's name. It shows what day it was last serviced, but I would love to see which tech was there last time too rather than having to click on their account and take the longer route.

I signed up with Pocomos because I liked their easy to read screens and the ease of use that it offered. It takes your business to paperless and "somewhat" automated. You will still have to manually identify who needs an upcoming service notification email and then generate it and the same applies with an advance phone call or text message (so not truely automated). Pocomos gives you the ability to text message customers and the customer can text you back. This system also allows technicians to upload photos to the customer's account which is nice.

I signed up with Pocomos in Feb 2017 and we planned to go live in May / June 2017. By November 30, 2017 I was still NOT up and going. When I sent my 1st data file to them, it came back to me for a proof read. EVERY customer's information record contained incorrect data. I took 8 weeks to manually do the spreadsheet myself to make sure the data was correct. Once the data was submitted, I was then told that they would only import one service per customer and not each service (I could have saved myself 3 weeks at least if I would have been told this ahead of time). Once my data was in "their hands" there were repeated issues of duplicate customers and data to the point they had to wipe the slate clean and redo it. Once redone, the same problems reoccurred. With no resolution in sight and my data file now 3 - 4 months out of date, I had to let them go. I paid fees and charges to convert to Pocomos and had nothing to show for it. I emailed my Pocomos contacts and asked for a partial refund of my charges and I heard back from NO ONE. While I liked the people at Pocomos very much, they couldn't get the job done. And to end the business endeavor, a simple emailed reply on their behalf would have been nice.

Great for a start-up because they give you your first 50 customers for free. it alows you to orginise your entire buisness from sales, collections, route, and on and on and on

It can be complicated because of all the different options. There can be a learning curve.

Pocomos is a Dynamic software. As needs arise, they adjust the program. Also, the standard features are not add on modules like other software companies for pest control. I have tried all of the big ones. Have a question or issue, no problem. Chat with them right on all of the screens. They answer within 10 minutes while you continue to work! The reps are always so quick to answer. I have the same experience as everyone in the tech department.

I it's beginning, the androids did not work as well as Apple. Those early issues have long since been rectified.

I like the visual maps and visual routes. They are easy to understand. I also enjoy being able to make specific changes and templates designed for our customers and their needs.

If there is anything I don't like, I tell Pocomos and they fix it pretty quickly. I occasionally run into a small glitch after an update but I expect that after major updates. I expect them to be fixed as well, which they do. It would be nice if we could see the emojis customers send us. I just assume they are all "thumbs up".

We love the ease of use with this software. It hardly took any time at all to get used to the features. We love the remote completion option and the ability to send mass texts/emails to customers.

The Geo-coding seems to be off for a handful of customers which sends our techs on the wrong route. The address is correct when typed into google but not when pulled up through pocomos. The manual Geo-coding wasn't working either which was frustrating.

The software is easy to use. It has everything that my previous software did not. It was easy to set up and the support so far has been top notch. The pricing is fair and competitive.

Although I like using this software, my customers do not. It is not user friendly at all from my customer's perspective. The customer portal is surprisingly primitive, surprising because the software is very advanced. My customers are constantly having issues paying for their services through the portal and my outstanding A/R has increased by nearly 75%. Links to the portal expire or do not work leaving my customers frustrated and angry. This has been extremely disappointing. If we can't get paid for our services, then what is the point?

It is easy to use and very clean looking. Also they kind of have most of what you need. If you like average, there perfect.

When we first used pocomos it was great. Integration was painful, but it was a upgrade from our last system. But over time you will find out there are better companies who care more about there customers. There guy who does payment processing wow, alot of huge mistakes. They never fix things you ask, or get back to you in a normal time. They seem to implement system upgrades during business hours. There systems seems to be to simple and need more features. Somethings were thought out well, and others I have no idea who was drunk while programing. So it work with Google maps kind of, and then when you put a geo code in to make life easier. Nope it does not work and sends our techs to the wrong house. I am tired of typing. This is not a company to grow with.

Pocomos is a great software and very dynamic, few recommendations we have made has been implemented in the program already. On top of that their customer service is excellent with fast reply from their staff.

Currently there is nothing that I would consider a problem with Pocomos.